Service here seems to depend on who is working. The two older staff members are always polite and helpful, but the younger lad is very inconsistent with ID checks. He’ll serve me without ID when I am... See more
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Fantastic service, all staff were very helpful. I had an issue with my vape that was 4 months old, they took my details and sent the vape off to be repaired. Ended up giving me a brand new boxed vap... See more
Updated 27.12.24 I have now received an email from Vaypa Port explaining my emails had gone to their junk inbox. They sent out new capes which arrived the next day with a few extras in. I do beli... See more
Company replied
Fast and efficient online service. Ordered new pods Friday night, posted the following morning and arrived Monday morning... exactly the service an addict requires! My only regret? I'm not Midlands... See more
Company replied
Company details
Written by the company
A fantastic Vape Shop with great choice value & service, offering a huge choice of e juice coils mods kits tanks and accessories
Contact info
4, Baddeley Court, TF10 7AD, Vaypa Port, United Kingdom
- 01952 878736
- sales@vaypa-port.co.uk
- vaypa-port.co.uk
3.8
Great
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service, all staff were very helpful.
I had an issue with my vape that was 4 months old, they took my details and sent the vape off to be repaired. Ended up giving me a brand new boxed vape free of charge a few days later.
Very pleased.
July 1, 2026
Unprompted review
This is a decent store
This is a decent store, friendly staff and they have a good level of stock, sadly they often don't have the flavour i need.
March 12, 2026
Unprompted review
Females ID’d unless you’re accompanied by a male and aren’t dressed in farm/harper student wear
Service here seems to depend on who is working. The two older staff members are always polite and helpful, but the younger lad is very inconsistent with ID checks. He’ll serve me without ID when I am with a person he knows or I am with a male, no matter who I am with I could still be underaged, and then other times will assist me with everything I need get to the till to pay and then asks for ID, wasting my time. If ID is required, it should be checked consistently rather than judging customers based on appearance whether or not I am dressed in joggers and a hoodie or wellies and a tweed coat. Numerous times I have felt judged by this man so will no longer be spending my money here to only get served and not have to have my ID on me all the time only when I’m accompanied by a male.
March 6, 2026
Unprompted review
Will rectify missing orders.
Updated 27.12.24
I have now received an email from Vaypa Port explaining my emails had gone to their junk inbox. They sent out new capes which arrived the next day with a few extras in. I do believe the issue is with Evri but their comment was to contact Vaypa Port which I did. This has now been rectified and so stars have been altered from 1 to 4 due to their taking care of the order.
I ordered three liquids a few weeks ago. They were due on Monday 9th December. It is now Thursday 19th December. I have sent emails to find out where said liquids are but no response from the Vaypa Port team on a refund or sending out others. Very disappointed as was recommended them by a friend.
December 5, 2024
Reply from Vaypa Port
Hi Jennifer
Many thanks for your kind updated review , we are a small family run business & appreciate your time in amending your review.
We are really disappointed to see that you have still not received your vape liquids. These were sent out on Thursday 5/12/24 & we are currently emailing Evri to ascertain why your parcel is still in transit
However, we have not received any emails from yourself to make us aware that your parcel has not been received
You can see by the tracking number H01M8A0061530767 it still shows in transit & should have by now been delivered, we can only apologise & as a gesture of goodwill will replicate sending out your order again today with Royal Mail tracked & signed for, however please aware at this time of year parcels are taking a little longer to be delivered. I am hopeful you will receive this parcel prior to Xmas
Kind regards
Trish
Reply from Vaypa Port
Thank you Trudy for your 5* review , it means a lot to a small business, hope to see you again soon!
Reply from Vaypa Port
Hi Sharon, thank you for your very kind review. Always a pleasure to see you.
Reply from Vaypa Port
Many thanks Nathan for your 5* review, it means a lot to a small family run business! Glad you found the online ordering process quick & easy
Trish
Perfect
Always such a pleasure to come here, a very welcoming place! Great value for money and my orders are always ready to pick up almost instantly!
August 7, 2023
Reply from Vaypa Port
Thanks Emma, always a pleasure to see you. Thank you for taking time out and leaving a kind review.
A fantastic service as always.
July 6, 2023
Reply from Vaypa Port
Many thanks Joanne for taking the time to leave us a 5* review! We always try to offer excellent customer service .
Reply from Vaypa Port
Firstly thank you for your order Nicola, we hope you are enjoying your products! And many thanks for taking the time to give us a 5* review! We hope to be able to serve you again soon
Trish Paul & Harrison
Reply from Vaypa Port
Thank you Caleb for taking time out of your day to leave us a 5* review, it means a lot! We look forward to serving you again soon Trish & The Team
Excellentb
Great service fast delivery and my daughter was over the moon with them will defo ve ordering again
March 29, 2023
Reply from Vaypa Port
Thank you Janice for your 5* review, it is very much appreciated for a small family run business
Trish Paul & the Team
bubblegum ivg liquid flavour…
Purchased bubblegum ivg liquid flavour is great cheaper than were I normally purchase this product and the delivery was very fast.
March 18, 2023
Reply from Vaypa Port
Thank you Gemma for your review, this is really appreciated. We will get back in stock shortly.
Excellent service
I have been using Vapaport for many years now, they are always friendly, will do anything to help, and the have a generous array of stock.
March 16, 2023
Reply from Vaypa Port
Thank you Fiona, always great to see you and thanks for your custom and review
Reply from Vaypa Port
Thank you Joan for your 5* review, it really is much appreciated.
Really good experience said it would…
Really good experience said it would take 5 working days but arrived in 2
February 18, 2023
Hi guys thanks for the uforce L bubble…
Hi guys thanks for the uforce L bubble glass it fitted like a glove for my drag 4 an cheers for the quick delivery aswell an now I’m going to buy another 1 tomorrow for to keep as a spare so thanks again for being so helpful guys 👍
February 4, 2023
Reply from Vaypa Port
Hi Sean
Thank you for taking time out and posting your review. This makes our day. We always try and get the products out on the day of purchase. Glad the product met expectations and we look forward to hearing from you again soon.
Great customer service
Great customer service, instant replies with any questions and tracking issues easily resolved, 100% recommend!
January 5, 2023
Reply from Vaypa Port
Tris, thank you for your very kind review. Like all traders we are having problems with deliveries at this time. Your understanding is very much appreciated along with your 5 star review.
Reply from Vaypa Port
Thanks Steph, always glad to be of service. Thank you for your custom and review.
Great service
Great communication. Prompt delivery and arrived in the stated time frame. Will use again 100%
November 16, 2022
Reply from Vaypa Port
Many Thanks Chloe for taking the time to leave us a 5* review, we hope to hear from you again soon, from all of the Vaypa port team
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