Vaypa Port Reviews 

62
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Service here seems to depend on who is working. The two older staff members are always polite and helpful, but the younger lad is very inconsistent with ID checks. He’ll serve me without ID when I am... See more

Rated 5 out of 5 stars

Fantastic service, all staff were very helpful. I had an issue with my vape that was 4 months old, they took my details and sent the vape off to be repaired. Ended up giving me a brand new boxed vap... See more

Rated 4 out of 5 stars

Updated 27.12.24 I have now received an email from Vaypa Port explaining my emails had gone to their junk inbox. They sent out new capes which arrived the next day with a few extras in. I do beli... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient online service. Ordered new pods Friday night, posted the following morning and arrived Monday morning... exactly the service an addict requires! My only regret? I'm not Midlands... See more

Company replied

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

A fantastic Vape Shop with great choice value & service, offering a huge choice of e juice coils mods kits tanks and accessories


Contact info

3.8

Great

TrustScore 4 out of 5

62 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(62)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've used many vape shops in and around…

I've used many vape shops in and around Telford for many years although after meeting Trish&Paul ive stuck with vaypa port, the customer service if above and beyond and have become very fond of Trish&Paul, stock is always kept to a great standard and very well priced. Most definitely highly recommended...... well done for building such a great business 🙂

November 14, 2021
Unprompted review
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Reply from Vaypa Port

Thanks so much James for taking the time to review us & give us 5 *'s, it means so much to a small business like ours. We always aim to stay competitive with our pricing & range of vaping products. Trish & Paul

Rated 5 out of 5 stars

Fantastic store - fantastic owners

We use Vaypa Port regularly for all of our vape products - The owners are very knowledgable and always willing to advise and source products for you where necessary. Pricing is great and you’re always made to feel very welcome! I would definitely recommend

November 14, 2021
Unprompted review
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Reply from Vaypa Port

Thank you so much Paige for taking the time out to review us and give us 5*'s, it means a lot! We always aim to offer great service at affordable prices, see you again soon, Trish & Paul

Rated 5 out of 5 stars

Top service

Top service, always friendly and excellent selection of vapes and juice.
I am a disabled customer and was unable to get into shop to collect vape juice. The owners very kindly delivered my juice.

November 10, 2021
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Reply from Vaypa Port

Thank you so much Anna for your 5* review, it means a great deal to us as a small business. Always happy to help with delivery where we can
The Vaypa Port Team

Rated 5 out of 5 stars

Excellent customer service

Excellent service. Two of the items were out of stock and they called me to let me know and offer replacements of higher value. Very impressed 🙂

November 7, 2021
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Reply from Vaypa Port

Thanks for your review Siobhan, sorry we did not have all the products in stock. Hope you're happy with the replacements?

Regards

Trish

Rated 5 out of 5 stars

No need to go anywhere else!

I always go to this shop and send others there because they can't do enough for you, and if they don't know about it then nobody does! They go above and beyond to get anything you want and most of its already in the shop anyway!

November 3, 2021
Unprompted review
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Reply from Vaypa Port

Thanks Miss Summers, a great review and thank you for taking time out to do it. Look forward to seeing you soon

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! Their knowledge is second to none. Everything you need and want under one roof. Best vape shop I’ve visited in the area.

November 1, 2021
Unprompted review
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Reply from Vaypa Port

Argh thank you so much Lisa for your 5* review, it is really appreciated. Our aim is to always offer excellent customer service with affordable prices! See you again in store soon

Rated 5 out of 5 stars

Best vape store in the county

Best vape store in the county, staff are always polite and willing to help as soon as you walk in to the store, the staff are very knowledgeable about the products they have within the store and also know a great deal about the companies they buy off themselves.

November 1, 2021
Unprompted review
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Reply from Vaypa Port

Thanks so much Adam for your lovely review, it means so much to us as a small business!

Rated 5 out of 5 stars

Would give 10 stars if I could

Great shop ....so much variety more than most out there !!
Very superbly priced items.
Great knowledgeable, friendly, helpful staff
Definitely my GO TO shop ☺
🌟 🌟🌟🌟🌟

November 1, 2021
Unprompted review
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Reply from Vaypa Port

WOW!! Thanks so much Marie for your kind words & fabulous review! We aim to offer great customer service at competitive prices. See you again soon

Rated 5 out of 5 stars

The best vape shop in Telford

The best vape shop in Telford, vast range of juices/mods etc with even better service!

November 1, 2021
Unprompted review
Vaypa Port logo

Reply from Vaypa Port

Many thanks for taking the time to review us on Trust Pilot, this means a lot to us
Glad you like the vast array of juice mods & kits that we offer!

Rated 5 out of 5 stars

Great service with quick delivery

Great service with quick delivery , always a pleasure to go to vaypaport , amazing selection , very helpful and if we have a liquid we may like they will order it in for us which is awesome as they always go above and beyond for the customers.

November 1, 2021
Unprompted review
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Reply from Vaypa Port

Thanks Charlotte, always do our best to help and thank you for the review.

Rated 5 out of 5 stars

Owners are amazing

A very good selection of vape juice for a good price, the owners are fantastic they're always willing to help.

By far best vape shop in Telford and wrekin

November 1, 2021
Unprompted review
Vaypa Port logo

Reply from Vaypa Port

Thanks Joe, what an amazing review, this is really appreciated and we look forward to seeing you soon.

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