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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, even to challenging locations. Many people highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and polite, providing excellent advice and support. Reviewers appreciate the high quality of the products and the ease of finding the correct parts on the website. The overall sentiment indicates a reliable company that consistently provides great service and products, making it a preferred choice for many customers.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent advice and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and excellent... See more

Product

Customers consistently note positive experiences with product quality and availability, often finding exactly... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more

Rated 5 out of 5 stars

I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more

Company replied

Rated 5 out of 5 stars

Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !

Company replied

Rated 5 out of 5 stars

If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Thanks VE UK.

January 26, 2024
VE Uk logo

Reply from VE Uk

Hi Dale, it's a real pleasure to have you as a VE customer. We always strive to give the best on all fronts to give a real-time quality service. A big thanks from all the VE Team, cheers!

Rated 5 out of 5 stars

Good transaction

January 1, 2024
VE Uk logo

Reply from VE Uk

Hello Peter, Thank you very much for your review. The term you use "Good Transaction" serves to highlight that you were pleased with your transaction with VE. All the very best, Cheers!

Rated 5 out of 5 stars

Dellorto parts

The go to place for Dellorto carbs and spares

December 28, 2023
VE Uk logo

Reply from VE Uk

Hi Wayne, and thanks for your review. Your comments are very welcome, and it ties up with our findings. We have sold Dellorto carbs and parts for 40 years. owners find us and keep using us as a supplier. We are here to help and advise, and our prices are fair and honest. Thanks for your review, Cheers!

Rated 5 out of 5 stars

Exellent service

December 28, 2023
VE Uk logo

Reply from VE Uk

Hello Neville, many thanks for your review, The two words "excellent service" say it all. We pride ourselves that we look after each order received and are treated with total respect and followed from start to finish in the same way. Thanks again, cheers!

Rated 5 out of 5 stars

Excellent service

Excellent service , quick delivery and excellent product Thanks

December 26, 2023
VE Uk logo

Reply from VE Uk

Hello Sydney, It was kind of you to leave a very positive review. We excel in ensuring we adhere to our core service ethic, and that is to provide a service second to none. Thanks again for your kind words. All the very best, cheers!

Rated 5 out of 5 stars

Thanks for the quick despatch recieved…

Thanks for the quick despatch recieved safe and sound highly recommended

December 27, 2023
VE Uk logo

Reply from VE Uk

Hi Robin, Thanks for the very positive review. The fast delivery of our customer's orders is a main point of our delivery service. Many thanks for a great review, we send our best wishes to you for the New Year, Best wishes, The VE Team, cheers.

Rated 5 out of 5 stars

Great service

I have used VE for 10 plus years and never had a bad experience.placed my order at 12.15 pm on 2/1/24 and delivered by APC at 9.40 am on 3/1/24 that is what you call service and got a discount that I did not no about even better.would recommend to anyone to use VE

January 3, 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Happy New Year Mark, your review is the benchmark we set for all customers. How you have listed the procedure we follow to keep our customers happy. We wish you a great New Year and hope to hear from you soon, Cheers, the VE Team.

Rated 5 out of 5 stars

Great service

As usual, VE gave great service. I didn't even know there was a discount offer in place! Some helpful advice was much appreciated. Highly recommended, few other dealers have the stock that VE do, and they will always order parts that are not the usual stock items. Very pleased.

December 21, 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Mike, thanks for a very concise review. Your comments are most welcome, and they reflect out dedication to giving a service that is second to none. Have a Happy New Year, and we hope to hear from you in 2024, cheers!

Rated 5 out of 5 stars

Vega Project

Great Item, really great service, many thanks A++++

November 25, 2023
VE Uk logo

Reply from VE Uk

Hello David, thanks for your review. It is always nice to receive reviews that highlight our service and product quality. In return we send our best wishes for Christmas and New Year to you. All the very best. Cheers!

Rated 5 out of 5 stars

Great service

Couldn't be more helpful great service great price and fast delivery

December 4, 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Gary, thanks for your review. your kind words are exactly what we like to hear from customers, "great service, great prices, fast delivery, and helpful". It doesn't get any better than that! Have a great Christmas, cheers.

Rated 5 out of 5 stars

Excellent service!

November 28, 2023
VE Uk logo

Reply from VE Uk

Hello Andreas, Thank you for your review. Our quality of service in the scooter sector is well known. Our technical expertise is second to none and you will always receive a positive response from our technical team. Once again, thanks for your kind words, the VE Team.

Rated 5 out of 5 stars
VE Uk logo

Reply from VE Uk

Good Morning Stephen, and thank you for your kind review. We pride ourselves on the quality of the fast delivery of our couriers. We have a good rapport with them and we are extremely happy with the service they offer us. Many thanks for your review, all the very best. The VE Team.

Rated 5 out of 5 stars

Supplied the part’s really quickly and…

Supplied the part’s really quickly and as described.
Won’t hesitate to use again.
Superb.

November 24, 2023
VE Uk logo

Reply from VE Uk

Hi Tony, thanks for a great review. It's a pleasure to receive reviews that show that we care about our customers and the parts they order. We hope to hear from you soon and wish you a Merry Christmas and a Happy New Year. Cheers, the VE Team.

Rated 5 out of 5 stars

Very easy to use and fit

Delivery was on time it was well wrapped easy to put on I would recommend this to anyone who wishes to purchase this

October 26, 2023
VE Uk logo

Reply from VE Uk

Good Morning Tracey, thanks for your very positive review. Our work ethic demands that all parcels sent are suitably packed to arrive safely and in the condition they we sent out in. Your review is most welcome. Have a great Christmas, We hope to hear from you soon, The VE Team..

Rated 5 out of 5 stars

Great product

Great product, speedy delivery, will definitely be back

October 25, 2023
VE Uk logo

Reply from VE Uk

Good afternoon Mark, thanks for your comments and great review. We are very pleased to hear you will be seeking our services in the future. It will be a pleasure to be of assistance to you. All the very best, the VE Team!

Rated 5 out of 5 stars

Delivery was unbelievable

Delivery was unbelievable, next day, couldn't believe how quick, really helpful with what I wanted, bought several things from them & I will continue, keep doing what your doing guys & keep your prices the best around 😀 👍

October 30, 2023
VE Uk logo

Reply from VE Uk

Great review Mark, thanks for your observations. The team are delighted to note your comments. Our prices and our work ethic are to give the best brands, honest prices, and fast delivery to all orders we receive. Our technical support is also aimed at giving the best support from our team. Thanks again from the VE Team. Hope to hear from you soon. Kind Regards.

Rated 5 out of 5 stars

Knowledge of the sales person and the…

Knowledge of the sales person and the time taken to make sure I had all I needed for my project.

October 28, 2023
VE Uk logo

Reply from VE Uk

Good morning Gary, thank you for your review. We are well known for our technical support on all the products and brands we sell. This gives customers reassurance when purchasing products from VE. Thanks for buying from VE.

Rated 5 out of 5 stars

Excellent service/delivery.

Excellent service/delivery.
Coupled with superb product.

October 27, 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Philip, Many thanks for your top-quality review. VE are proud of the service we offer, along with the quality of the parts we sell. We thank you for your kind words and look forward to being of service to you in the near future. Cheers, The VE Team.

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