THIS IS A WARNING TO AUSTRIA CUSTOMER THAT YOUR SERVICE MAY BE DISCONTINUE ANY TIME AS VECTONE UK DID 3 DAYS AGO WITHOUT NOTICE. UK CUSTOMERS HAVE LOST THEIR MOBILE NUMBERS TOO> COMPANY BANKRUPT OR CL... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a technical issue with my old SOM card number 068860978749 where I got a pop up message says (Refresh SIM card) and the telephone becomes out of order. I went to the mobile repairing shop and th... See more
I had an old sim with limited services. Farouk helped me out by changing it while keeping the old number. He was very professional and the customer service any company wants: problem-solving oriented... See more
My previous vectone sim was not working. I ordered a new sim and itbhas been delivered to my after 09 days. After contacting with Mr.John (CSR Customer service representative), he has shifted/swap t... See more
Company details
Written by the company
Willst du billig ins Ausland telefonieren? Tarife gibt es schon ab € 0,01 / min. Wähle den Vectone internationalen Gesprächstermin und bleib in Kontakt mit deinen Liebsten.
Contact info
Dominikanerbastei 10, 1010, Wien, Austria
- vectonemobile.at
People also looked at
Thank you Milena
Thank and big appreciation to Milena for her wonderful help.
Milena was very helpful
Milena was very helpful. I needed some information and she shared it very skilfully.
Thank you so much for your help
Thank you so much for your help
It was really helpful to change my Nummer
Very good service
Mr Yogish and melani
Anni help me solved my payment issue
I have it a problemI have it a problem I have it a problem, and Milena very quickly resolved the issue. She was very friendly and on few minutes she resolved it. Thank you very much!
I have it a problem
I have it a problem, and Milena very quickly resolved the issue. She was very friendly and on few minutes she resolved it. Thank you very much!
I have it a problem
I have it a problem, and Milena very quickly resolved the issue. She was very friendly and on few minutes she resolved it. Thank you very much!
Elena does everything perfectly
Elena does everything perfectly, she is very patient and nice, she gives a lot of effort, everything is perfect
Farook was helpful best at vectone
Kay was very helpful
Kay was very helpful and straight to the point.
For some reason though whenever I call the customer service, the line breaks after a few minutes, it broke this time too. That's quite annoying.
Thanx Milena…
Thanx and big appreciation to Milena for her wonderful help.. So satisfied
Mouad
Thanks to Milena and team!
Thanks to Milena the whole Vectone Team for solving technical problems with international calls!
Farook it was s Very good and quick…
Farook it was s Very good and quick from farook
My Milena she is a star is the best she…
My Milena she is a star is the best she help me in 5 min whit what i wose needit. I love the help center of vectone is milions times better then my excompany lycamobile.thank you
Harry was really helpful
Harry was really helpful and helped me a lot but the website is complete garbage and shold be fixed.
As for Vectone its an okay provider and thats it but the borderline predatory behaviour of it making its employees ask for ratings of them while actually beeing reviews for the company is just morally wrong and legally probably ambigious. While i need to use it because of my circumstances i dont recommend this provider at all just for the fact that it lies to its costumers.
Farook is the best in veczone
I'm very happy
I'm very happy. Mr Harry help me to solve all the problems. THANK YOU VECTONE MOBILE. YOU ARE THE BEST.
Farouk was very kind and helped me out
Farouk was very kind and helped me out! Really perfect service!
Thx for that!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





