Vectone Mobile Austria Reviews 727

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

THIS IS A WARNING TO AUSTRIA CUSTOMER THAT YOUR SERVICE MAY BE DISCONTINUE ANY TIME AS VECTONE UK DID 3 DAYS AGO WITHOUT NOTICE. UK CUSTOMERS HAVE LOST THEIR MOBILE NUMBERS TOO> COMPANY BANKRUPT OR CL... See more

Rated 5 out of 5 stars

I had a technical issue with my old SOM card number 068860978749 where I got a pop up message says (Refresh SIM card) and the telephone becomes out of order. I went to the mobile repairing shop and th... See more

Rated 5 out of 5 stars

I had an old sim with limited services. Farouk helped me out by changing it while keeping the old number. He was very professional and the customer service any company wants: problem-solving oriented... See more

Rated 4 out of 5 stars

My previous vectone sim was not working. I ordered a new sim and itbhas been delivered to my after 09 days. After contacting with Mr.John (CSR Customer service representative), he has shifted/swap t... See more

Company details

  1. Electronics & Technology

Written by the company

Willst du billig ins Ausland telefonieren? Tarife gibt es schon ab € 0,01 / min. Wähle den Vectone internationalen Gesprächstermin und bleib in Kontakt mit deinen Liebsten.


Contact info

4.0

Great

TrustScore 4 out of 5

727 reviews

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Rated 5 out of 5 stars

I have it a problem

I have it a problem, and Milena very quickly resolved the issue. She was very friendly and on few minutes she resolved it. Thank you very much!

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Kay was very helpful

Kay was very helpful and straight to the point.

For some reason though whenever I call the customer service, the line breaks after a few minutes, it broke this time too. That's quite annoying.

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Harry was really helpful

Harry was really helpful and helped me a lot but the website is complete garbage and shold be fixed.
As for Vectone its an okay provider and thats it but the borderline predatory behaviour of it making its employees ask for ratings of them while actually beeing reviews for the company is just morally wrong and legally probably ambigious. While i need to use it because of my circumstances i dont recommend this provider at all just for the fact that it lies to its costumers.

November 12, 2021
Unprompted review

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