THIS IS A WARNING TO AUSTRIA CUSTOMER THAT YOUR SERVICE MAY BE DISCONTINUE ANY TIME AS VECTONE UK DID 3 DAYS AGO WITHOUT NOTICE. UK CUSTOMERS HAVE LOST THEIR MOBILE NUMBERS TOO> COMPANY BANKRUPT OR CL... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a technical issue with my old SOM card number 068860978749 where I got a pop up message says (Refresh SIM card) and the telephone becomes out of order. I went to the mobile repairing shop and th... See more
I had an old sim with limited services. Farouk helped me out by changing it while keeping the old number. He was very professional and the customer service any company wants: problem-solving oriented... See more
My previous vectone sim was not working. I ordered a new sim and itbhas been delivered to my after 09 days. After contacting with Mr.John (CSR Customer service representative), he has shifted/swap t... See more
Company details
Written by the company
Willst du billig ins Ausland telefonieren? Tarife gibt es schon ab € 0,01 / min. Wähle den Vectone internationalen Gesprächstermin und bleib in Kontakt mit deinen Liebsten.
Contact info
Dominikanerbastei 10, 1010, Wien, Austria
- vectonemobile.at
People also looked at
Farouk made a great customer support
Farouk promised to send a new sim card, should not be a big deal and would have taken 5 days, he said, but after more then a week ... nothing!
November 5, 2021
Unprompted review
Mr Yogish
Mr. Yogish had helped me with my technical problems very well, he was very professional and very kind.. thank you
October 31, 2021
Unprompted review
Neu SIM upgrade
I contacted customer service for a problem,
I talked to Milena
Everything went in excellent condition
Problem solved
October 30, 2021
Unprompted review
Ani, I am so grateful to you for your good service.
October 29, 2021
Unprompted review
She is perfect and very good costumer…
She is perfect and very good costumer service, and very happy with her support
October 27, 2021
Unprompted review
Sim card damage
Hi,
My sim card card was damaged,n I called customer service,got online with Mr.Harry,he was so helpful that within 10min ot was all solved,got my sum back all thanks to Mr Harry. Thank u soo much.
October 26, 2021
Unprompted review
Farouk 5 stern
October 23, 2021
Unprompted review
Thank you i am so glad for your help…
Thank you i am so glad for your help (Miss Milena)
October 23, 2021
Unprompted review
The Agent was nice and made my Day…
The Agent was nice and made my Day happy.
October 22, 2021
Unprompted review
Thank you, dear Harry in Vectone-mobile for your after sale technical service
i, a seven years client of vectone-mobile in vienna had received recently via phone a good, kind, simple and helpful support from Mr. Harry in india, because of that i'm so grateful.
my mobilenummber is +43 68860401659
Sincerely yours
mozhan Aryanshokooh
October 17, 2021
Unprompted review
Thanks to Melina for helping me with my…
Thanks to Melina for helping me with my problems great service from you!
Very friendly and patience!
October 16, 2021
Unprompted review
Ani provided excellent customer service…
Ani provided excellent customer service and resolved all my issues. Now I can make International voice calls through Vectone Mobile!
October 16, 2021
Unprompted review
Good service with a good customer Team.
The Company is good and her customer service is Excellent. Mostly a lady with a name Melina is a very nice, friendly and understanding person. She always solved my query with the best possible solution.
Thanks Melina for your support.
October 15, 2021
Unprompted review
data connection sorted
Sim did not have the data connection in my phone.
Elena helped me provided the APN details and recommended to try another phone, so now it works fine
October 13, 2021
Unprompted review
Thank you i am so glad for you helfe.
October 13, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.