Vectone Mobile Austria Reviews 727

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

THIS IS A WARNING TO AUSTRIA CUSTOMER THAT YOUR SERVICE MAY BE DISCONTINUE ANY TIME AS VECTONE UK DID 3 DAYS AGO WITHOUT NOTICE. UK CUSTOMERS HAVE LOST THEIR MOBILE NUMBERS TOO> COMPANY BANKRUPT OR CL... See more

Rated 5 out of 5 stars

I had a technical issue with my old SOM card number 068860978749 where I got a pop up message says (Refresh SIM card) and the telephone becomes out of order. I went to the mobile repairing shop and th... See more

Rated 5 out of 5 stars

I had an old sim with limited services. Farouk helped me out by changing it while keeping the old number. He was very professional and the customer service any company wants: problem-solving oriented... See more

Rated 4 out of 5 stars

My previous vectone sim was not working. I ordered a new sim and itbhas been delivered to my after 09 days. After contacting with Mr.John (CSR Customer service representative), he has shifted/swap t... See more

Company details

  1. Electronics & Technology

Written by the company

Willst du billig ins Ausland telefonieren? Tarife gibt es schon ab € 0,01 / min. Wähle den Vectone internationalen Gesprächstermin und bleib in Kontakt mit deinen Liebsten.


Contact info

4.0

Great

TrustScore 4 out of 5

727 reviews

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Rated 5 out of 5 stars

the experience here was super massive

the experience here was super massive, I explained my problem or rather my experience with my sim card and I was attended to immediately. this is supper great. thanks for the good job. Milena i really appreciate your effort. Thanks once more.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. I had some signal issues and one if their representative(@Yugesh, you saved my day) jumped in right away and solved the issue. Couldn’t be more happy with the services.

September 27, 2021
Unprompted review
Rated 4 out of 5 stars

Number Transfer

The Transfer of my number didn't work online so I write on the chat and asked for help and Milena was very friendly and was able to help me and within a few hours the number was changed and I could use it.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

This is my first time of leaving a…

This is my first time of leaving a review, I had difficulty renewing my bundle called and was assisted by an agent named kay who was very patient, respectful and friendly. Your customer service is really great. Thanks Kay.

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Took a while to solve my sim…

Took a while to solve my sim registration problem but eventually it worked via their sites chat. The customer support on phone didn't understand the issue so I recommend to use chat straight off

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Ani

Thank you Ani, she explained things about my account and helped me disable services i wanted to disable. Deserves a raise.

May 29, 2021
Unprompted review

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