I bought a gift box with a Versace perfume, and a body lotion several months ago. I waited almost two months for the package to arrive and when it finally did, it was a big empty box with nothing bu... See more
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Item was supposed to be delivered 7 days ago at the latest. I got a notification that it was shipped (from Belgium I think) more than one month ago. Tracking number doesn’t show anything and veepee ca... See more
This is the first time we use Veepee because of the recommendation from my sister-in-low. We give our full trust to Veepee and bought an expensive quilt a couple of days ago. But we are disappointed w... See more
Super easy shopping, quick delivery and easy return, been using them for many years now
Company details
About Veepee.dk
Information provided by various external sources
Vi overrasker dagligt over 575.000 medlemmer med eksklusive tilbud på tidens mest populære danske og internationale designerbrands.
Det er altid helt gratis og uforpligtende at være medlem.
Tilmeld dig her og få fri fragt på din første ordre over 400 kr.: Vi er naturligvis e-mærket :-)
Det er altid helt gratis og uforpligtende at være medlem.
Tilmeld dig her og få fri fragt på din første ordre over 400 kr.: Vi er naturligvis e-mærket :-)
Contact info
Copenhagen, Denmark
- 31 37 01 88
- veepee.dk
2.2
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Empty package
I bought a gift box with a Versace perfume, and a body lotion several months ago. I waited almost two months for the package to arrive and when it finally did, it was a big empty box with nothing but plastic and air in it. I have reached out to the company many times without a response.
Do not buy from here!
October 12, 2020
Unprompted review
Reply from Veepee.dk
Hi,
Thank you for your review.
I just looked into the situation, and I can see that you haven't contacted us in our systems. I will write to you immediately, so I can help you.
Have a nice day.
Best regards,
Katja, Veepee Customer Care
Item was supposed to be delivered 7…
Item was supposed to be delivered 7 days ago at the latest. I got a notification that it was shipped (from Belgium I think) more than one month ago. Tracking number doesn’t show anything and veepee can’t give any explanation, apologies, or any kind of compensation for the annoyance. Don’t use it.
September 17, 2020
Unprompted review
I received really poor customer…
I received really poor customer service.
I ordered some shoes from Veepee in the sale for my son, I had been waiting for them to arrive and it went over the delivery date. I contacted customer service and asked politely where my order was. They told me it was cancelled and the supply couldn’t supply my product. I DID NOT let me repeat DID NOT receive an email even though they claimed to have sent me one and didn’t believe me.
I am now the one to tell my son that his shoes won’t arrive and leave him disappointed, I also asked if there was some kind of reimbursement- free delivery or money off next time we shop a kind gesture as we were left without a product. Common customer service to keep the ‘customer’ happy and coming back. But nothing was offered and they simply said to me ‘It's totally fine, if you do not wish to shop at Veepee anymore if you are not satisfied with our service’
WHAT?!?
August 27, 2020
Unprompted review
unpleasant shopping experience
This is the first time we use Veepee because of the recommendation from my sister-in-low. We give our full trust to Veepee and bought an expensive quilt a couple of days ago. But we are disappointed when receiving the product. The quilt was squeezed in a small box without any packages, no plastic bag, no original package, no product description. The first impression to us is "is it a second-hand quilt?". It is an unpleasant experience for us and we have lost trust in Veepee.
August 20, 2020
Unprompted review
Information om retur alt for…
Information om retur alt for besværligt. Fragt+retur for dyrt.
May 14, 2020
Unprompted review
Reply from Veepee.dk
Hej Ella,
Tak for din anmeldelse :)
Vi har valgt, at vi hverken skal tjene eller tabe penge på fragtomkostninger. Vi synes heller ikke, det er fair over for vores kunder, hvis alle betaler mere for varen, så nogle kan få fri fragt ved returnering af deres varer. Vi har til gengæld gjort det nemt for vores kunder, at de enten kan vælge kode til pakkeboks eller print-selv pakkelabel.
Vi ved, at hvis vi havde fri fragt, så ville vi få flere returvarer, hvilket vores koncept ikke kan bære i længden, da vi ikke er lagerførerende på varerne og derigennem kan tilbyde store besparelser på varerne. Dermed sagt har vi selvfølgelig ikke gjort det umuligt for vores kunder at returnere varer, hvis produktet ikke passer vores kunder.
Hvis du har udfordringer med vores returproces, så er du velkommen til at kontakte os, så vil vi meget gerne hjælpe dig.
Hav en rigtig god dag :)
Med venlig hilsen
Katja, Veepee Kundeservice
Super easy shopping
Super easy shopping, quick delivery and easy return, been using them for many years now
May 14, 2020
Unprompted review
God kvalitetstøj og levering som lovet. Kan absolut anbefales.
God kvalitetstøj og levering som lovet.
February 13, 2020
Unprompted review
Reply from Veepee.dk
Hi Victoria,
Thank you for your review.
We are very sorry that your delivery wasn't delivered to you Friday as promised, but instead was delivered to you Monday after.
Normally, we always make sure to inform our customers in case of delay in delivery - and unfortunately this did not happen.
Have a nice day :)
Best regards,
Katja, Veepee Customer Service
God service og hurting levering
December 10, 2019
Unprompted review
Super service..
December 10, 2019
Unprompted review
Nemt at handle på Veepee
October 29, 2019
Unprompted review
Reply from Veepee.dk
Hej Betina
Jeg er ked af at læse din anmeldelse, jeg kan nemlig slet ikke se du har kontaktet os omkring den manglende pakke?
Jeg har netop forsøgt at ringe til dig. Din pakke har faktisk været fremme på posthuset allerede d. 11/5 - Altså flere dage før den lovede leveringsfrist i dag d. 21/5.
Jeg tænker du bare har overset vores og PostNords mails omkring pakken, jeg sender dig for en god ordens skyld informationen igen.
De bedste hilsner
Mads
Designers & Friends kundeservice
Nice and good👍👍👍
March 3, 2019
Unprompted review
Alle tiders at handle med jer og holder…
Alle tiders at handle med jer og holder tidsfristen super
February 15, 2019
Unprompted review
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