VeeWee Reviews 

92
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Very poor customer service, with lazy sales reps who clearly have no pride or joy in their job. Initially received the item on Monday. I was expecting one 226mm tailpipe for the beet... See more

Rated 5 out of 5 stars

Ordered a new petrol tank sensor plus a few other little bits and arranged delivery to my local garage for fitting. Very reasonably priced parts, free delivery a bonus, parts arrived very quickly, ove... See more

Rated 1 out of 5 stars

It is bad enough that I have not received an order I paid for over 2 weeks ago which was supposed to be delivered within 48 hours but I have emailed sales asking them to chase it up and a week later t... See more

Company replied

Rated 2 out of 5 stars

Brilliant service and parcel was sent out in no time. Unfortunately the parts I had ordered where very poor quality and even though well packaged they where already bent and useless suggesting they w... See more

Company replied

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2.4

Poor

TrustScore 2.5 out of 5

92 reviews

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2.4

All reviews

(92)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Everything was great! Easy to place the order and choose delivery options, and the stuff arrived more quickly than I thought, and in great condition. Brilliant!

July 8, 2013
Unprompted review
Rated 5 out of 5 stars

Wind Up

Bought my first Bug , lots of bits required, especially window winders (hot on the South Coast !!) ordered and arrived in 24hrs, now I can get wound up in the nicest possible way!!!

July 5, 2013
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response, delivered on time and good prices. The free delivery is excellent too, not many suppliers offer it.

July 2, 2013
Unprompted review
Rated 3 out of 5 stars

Poor website

Advertised as in stock but was slow coming forward stating that there was no stock of the tailgate lock

June 29, 2013
Unprompted review
VeeWee logo

Reply from VeeWee

Dear John,

Apologies for the delay in resolving the issue for you, we had an internal stock issue on of the items you ordered.

Apologies for any inconvenience caused, and we hope the rest of your order was all okay.

Regards.
The GSF web sales team.

Rated 4 out of 5 stars

Good quality Product at the best price

Hi
I purchased a moulded plastic Quick-Shift. Good quality, and price excellent. But, instructions very poor, relating only to the original cast alloy Quick-Shift, so not enough detail, causing me to trawl the internet looking for suitable fitting instructions. Could/should have simple line drawings, or even a B/W photo of the installation.
Now I have done it, it's easy, but at the beginning it would have been much better to have good instructions.

June 26, 2013
Unprompted review
Rated 1 out of 5 stars

Have not received an order I paid for 2 weeks ago.

It is bad enough that I have not received an order I paid for over 2 weeks ago which was supposed to be delivered within 48 hours but I have emailed sales asking them to chase it up and a week later they have not even bothered to reply. If this is customer service you can be sure I will not be a customer again!

June 24, 2013
Unprompted review
VeeWee logo

Reply from VeeWee

Dear Heather,

It appears your parcel has been attempted at the specified address four times, on the 14th, 18th, 19th and 20th June. The courier company cannot locate your address for some reason.

We've spoken with them this morning and they will be in touch with you by phone shortly to arrange the delivery with yourself.

Regards.
The VeeWee team.

Rated 3 out of 5 stars

Prompt and efficient

The service was easy to use and quick to deliver. The challenge was when I came to putting the elements of the "kit" together, they just did not fit out of the packaging. Some crafting was required to make them work together and on the van.

June 19, 2013
Unprompted review
VeeWee logo

Reply from VeeWee

Dear Alan,

We're sorry to hear that you've had an issue ordering from us. We can assure you that we take the quality of the products we sell very seriously, so if there is a problem and you are not happy, we would be very happy to sort it out for you.

Please contact us at sales@veewee.co.uk or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.

Regards.
The VeeWee team.

Rated 1 out of 5 stars

Awaiting Refund

I am still waiting for a refund for a product I returned over a week ago after I was told it would be back on my card the same day, called the sales office number only to be fobbed off say that it had been refunded and that it would be in my account but that was Friday last week and now it's Tuesday and still no sign of the refund. The attitude from the staff on the phone was that of like "whatever" really bad service and have spent alot of money with you lately.

June 18, 2013
Unprompted review
VeeWee logo

Reply from VeeWee

Dear Jonathan,

Your refund was process on the afternoon of the 13th. It can take up to 2-3 working days for that to appear back on your card. It all depends on the bank/card issuer.

That should be with you on your card by now. If not, please check with your bank/card issuer for pending refunds so they can confirm.

Regards.
The GSF web sales team.

Rated 5 out of 5 stars

Vee Wee

I'd like to say how pleased and impressed we are with the service and prices from Vee Wee. Vee Wee will be our first port of call for all parts for our VW Camper!

June 15, 2013
Unprompted review
Rated 3 out of 5 stars

Good wesite. Prompt delivery. Poor Goods..

First time I've used the site.
GOOD:
Well designed website with good filters/searching.
Dispatched promptly.

BAD:
The spark plug set that I ordered, was very low quality. As 3 of the plugs have broken their internal connector just taking them on and off twice.
Whilst the price was good, I expect VeeWee to only sell quality items which this wasn't.the case.
This makes me dubious of ordering further items.
I ending up using the plug connectors from my old set on their new leads.

June 12, 2013
Unprompted review
VeeWee logo

Reply from VeeWee

Dear Nicholas,

We're sorry to hear that you've had an issue ordering from us. We can assure you that we take the quality of the products we sell very seriously, so if there is a problem and you are not happy, we would be very happy to sort it out for you.

Please contact us at sales@veewee.co.uk or ring us on 0121 626 7981, with details of your order to hand, so we can bring this to a swift conclusion.

Regards.
The VeeWee team.

Rated 5 out of 5 stars

Very pleased

I used to buy a lot of parts from German and Swedish, but since they diversified I have mostly gone to Just Kampers. On this occasion I tried GSF because all my usual suppliers were out of stock and got linked to VeeWee (I assume they handle the aircooled business for GSF?). They not only had what I wanted, but supplied as a complete assembly which was ideal, and a very good price.

June 1, 2013
Unprompted review
Rated 5 out of 5 stars

Awesome

Great service, I ordered a part online at around mid-day and it arrived the next day, this was with free delivery option. Will defo use again .

May 30, 2013
Unprompted review

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