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Rated 3 out of 5 stars

Product and Delivery Issues: - The avocado fruit was totally mashed and mushy - The bitter melon is yellowish instead of a fresh green color - The Chinese squash was mashed and broken into... See more

Company replied

Rated 5 out of 5 stars

Downside of living in the Appalachian sticks is lack of cool produce ...hello internet and Vega Produce!!! The internet before I found Vega Produce offered breadfruit flour, dehydrated breadfruit, jar... See more

Rated 5 out of 5 stars

My order arrived very fast! They even sent me an email stating it would be arriving later than expected but it was not late to me. The fruit arrived with ice packs which kept them cold until I got hom... See more

Rated 4 out of 5 stars

Overall good experience, shipping time is appropriate for my location. All produce was fresh except 1 malanga had a little rot at the tip but no big deal, just cut it off a little. I wish they could... See more

Company replied

Company details

  1. Fruit and Vegetable Store
  2. Produce Market
  3. Produce Wholesaler

Information provided by various external sources

Shop now fresh vegetables and fruits right to your door! Exotic and Fresh specialty Asian, Gourmet, Tropical Fruits, Vegetables, and Roots.


Contact info

3.5

Average

TrustScore 3.5 out of 5

213 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The fruit arrived

The fruit arrived green and as it started to ripen they started to show signs of bruising and mold. I emailed customer service with pictures of the fruit and they only offered a partial refund or a replacement.
Update - Vega Produce did give me a full refund....The papaya was as I stated and started getting moldy within a week of when I received the shipment.

July 2, 2022
Vega Produce logo

Reply from Vega Produce

Hi! We are very sorry for the experience you have had with us.

Your request had to be processed differently; The quality product was good when you received it, and after days it went wrong. We understand that you didn't like the fruit color, and your request was accepted and revised.

We hope the total refund was a satisfactory solution for you.

Rated 5 out of 5 stars

I am satisfied of jackfruit you send it…

I am satisfied of jackfruit you send it to me but if jackfruit is bigger size is better because jackfruit is my favorite fruit. The lychee is okay but the box is spill out because the box is flimsy and I hope next time the box is securely tight.

June 19, 2022
Rated 5 out of 5 stars

Guaranteed fresh product,

I decided to order fruits and vegetables online because I couldn't go outside. I had difficulty ordering online at first because the first time I ordered it disappointed me, which is why I decided to switch stores. Fortunately, I came across this store, and they have all the goodies I necessitate. They will undoubtedly ensure that your order is delivered to you fresh and complete. Affordably priced, with a simple online transaction. A five-star rating!

April 2, 2022
Unprompted review
Rated 3 out of 5 stars

The produce arrive on time

The produce arrive on time, the only issue was that one of the gel pack spill all over the produce.

October 16, 2021
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Reply from Vega Produce

Hi! We are very sorry to hear about this. Thank you for your feedback. We are working very hard to resolve the type of these problems. We will contact you via email to see how we can make it up to you.

Rated 5 out of 5 stars

Wonderful!

Wonderful customer service and delicious quenepas! I haven’t had them since I was a kid and after finding Vega produce I ordered immediately and was very happy. Quick delivery and delicious fruit.

September 12, 2021
Rated 1 out of 5 stars

The quenepas were over ripped and…

The quenepas were over ripped and breadfruit was unbridled. They needs to send out better quality of produce. Will buy again If they take actions on these issues.

September 4, 2021
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Reply from Vega Produce

We are working to do our job better every day and appreciate you for contacting us. We like to apologize for all the inconvenience you had with your last order. We will be reviewing your order, and we will contact you via email to see how to resolve this issue.

Rated 1 out of 5 stars

not satisfied

When I finally received Eve my produce The ice was melted And the produce was brwn And hat. I had to throw it away.

September 1, 2021
Vega Produce logo

Reply from Vega Produce

Hi Yolanda, thank you for your review. We will contact you via email to identify what could happen with your order and see how to make it up to you.

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