WARNING. PRESS RELEASE. Mum's £10,000 online casino jackpot 'ripped away' after company refuses to pay Kimberley Griffiths, 25, from Withernsea, says Malta-based betting website LuckyVegas.co... See more
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See what reviewers are saying
Joined, win and wanted to withdraw sime money but they insisted I had to send a copy of my passport with photo image. Still couldnt take any winnings. Now they want an official document, like an unred... See more
Whilst I would have given 5 stars for my in game experience...the customer service is shocking I am still waiting to be verified and during the ‘waiting period’ have lost a fair few pounds from my win... See more
Overall a great site, but they always charge £2.50 for deposits and withdrawals, which adds up if you play often. I've found the games I like on another website so unless they stop charging this I'll... See more
Company replied
Enjoy this casino but the deposit and…
Enjoy this casino but the deposit and withdrawal fees put me off using it as often. Everything seems to run smoothly.
February 26, 2019
Unprompted review
Reply from Vegas Luck
Hello Maz,
Thank you for your honest feedback!
I will of course pass on your comments to the relevant department regarding our fees. Many Customers find that our wager free spins outweigh those small deposits.
Thank you for choosing Vegas Luck
Kind regards,
Rebecca
Vegas Luck Customer Support
I have found this online casino to be…
I have found this online casino to be as good as the best I have tried
February 26, 2019
Unprompted review
Reply from Vegas Luck
Hello John,
Thank you for a kind review!
We love to hear Customer feedback, and are always striving to improve our site and services.
We hope you continue to enjoy your time with Vegas Luck!
Kind regards,
Rebecca
Vegas Luck Customer Support
Vegas Luck is an extremely fair and…
Vegas Luck is an extremely fair and honest site, and i found customer services very pleasant and helpful, i highly recommend them.
January 11, 2019
Unprompted review
Reply from Vegas Luck
Hello Sanny,
Thank you for taking the time to review Vegas Luck!
We love to hear Customer feedback, and will continue to improve our site and services. It is great to hear you have enjoyed your time with us so far!
Kind regards,
Rebecca
Vegas Luck Customer Support
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