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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, noting its superior taste and longer shelf life compared to supermarket alternatives. The delivery service is frequently highlighted as efficient, punctual, and reliable, with many appreciating the friendly and helpful delivery personnel. People also commend the overall service, describing it as excellent and professional. Reviewers are particularly impressed with the variety of products available and the positive interactions with the staff, who are often described as friendly and ready to assist.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the excellent quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the freshness and high... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the efficiency and speed... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the friendly, helpful, and... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the great and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more

Rated 5 out of 5 stars

Delivery when stated and the Potatoes have always been tasty and best quality. Never had any rot of any sort on all I've had. Would recommend to anyone anytime they might seem a little higher cost... See more


Company details

  1. Fruit and Vegetable Store

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging


Contact info

4.8

Excellent

TrustScore 5 out of 5

818 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Food

Great food. Fresh veg and a range of Gluten free. What's not to love. Thank you to the team for the excellent service.

August 28, 2023
Rated 5 out of 5 stars

Happy to be back

Am back with veggie box after getting my laptop repaired.
My goods are delivered as requested and the drivers are always polite and the food ordered is still good and competitively priced in spite of the disruptions to the food chain.
The staff behind the scenes work equally as hard to make sure the customers know what is happening and why.
Many thanks to you all!

July 29, 2023
Rated 1 out of 5 stars

Literally what is the point of having a…

Literally what is the point of having a delivery minimum when there is no reliable way to track delivery and you are stuck waiting. Also multiple items missing/incorrect

August 3, 2023
Unprompted review
VegBoxFresh logo

Reply from VegBoxFresh

Hi there, we take our service very seriously - including the accuracy of our packing and our delivery information and tracking, so we are sorry if we haven't met our standards on this occasion. We don't have a complaint that matches this, please do get in touch with hello@vegboxfresh.co.uk so we can help resolve with a refund if necessary

Rated 5 out of 5 stars

This company have wonderful customer…

This company have wonderful customer service skills and nothing is too much trouble. I like that I can pick and choose my box and having it delivered when I need it rather than weekly or fortnightly. Living on my own this is so useful. The delivery crew are very helpful too and are happy to carry it into the house for me.

July 25, 2023
Rated 5 out of 5 stars

Fresh and Local

Great local produce, you know where it is coming from. Easy website for subscriptions to be updated or skipped. A variety of foods to buy, even for different diets.

July 23, 2023
Rated 5 out of 5 stars

I usually order my usual monthly boxes…

I usually order my usual monthly boxes as the amount and value is ideal for my family.
But I do on certain special days in the year order certain boxes and items for birthdays/fathers day.
The beautiful touch of adding a card makes it more special and without me requesting to do so really makes them stand out in going above and beyond.
I cannot recommend enough and the quality of items I have never had an issue.

July 2, 2023

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