Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for providing cruelty free pet products! We absolutely love the brand Benevo for our little rescue staffie who was found as a stray. Benevo’s puppy kibble transformed her into the powerful g... See more
Company replied
Really friendly and helpful customer service which made my buying experience very pleasant. Also really impressed by the wide range of products which I can buy in one place which means I’ve been able... See more
Company replied
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuah... See more
Company replied
Company details
Written by the company
For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.
Contact info
Unit 4 Downley Business Park, PO9 2NJ, Havant, United Kingdom
- 02392 453355
- hello@veggiepets.com
- veggiepets.com
4.8
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VeggiePets.com
Thank you Chloe! So glad your order arrived with you right on time 😄
Reply from VeggiePets.com
Thank you for the 5 star review, Jeff! So glad you find us efficient in communication and in our service 🙌
Reply from VeggiePets.com
Hi Mike, thank you for your review! It's great to hear you enjoy the range available on VeggiePets.com and that your order arrived quickly😊 thank you again for your continued support of us 💚
Great company!
I have been using Veggie Pets for many years. Great products, great service!
April 20, 2026
Reply from VeggiePets.com
Thank you so much for such a lovely review 😊 we're always so happy to hear from customers who have been with us for years, we really appreciate your long term support - that means a great deal to us! Glad to hear you're pleased with the service and the products too!
Top Gear.....
April 26, 2026
Reply from VeggiePets.com
Thank you for the 5 stars, Paul 😊 we appreciate your continued support! 🙌
Great Service + Fast delivery
Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years ago, she has no joint issues and has bundles of energy! We wouldn't go anywhere else for our dog food! I couldn't recommend this company higher, absolutely Superb! A***
April 24, 2026
Reply from VeggiePets.com
Ah, thank you so much Graham for such an incredibly kind review! We love to hear how well Flo is thriving on her vegan food after six years with you. Hearing that she’s full of energy and doing so well is music to our ears!! 💚
We’re also so pleased that you’ve been happy with our delivery and communication, and we really appreciate your continued support and trust in VeggiePets.com over the years. Flo sounds absolutely lovely, and we’re honoured to play a small part in keeping her happy and well fed 🐶 Thank you again for your recommendation ☺️
Reply from VeggiePets.com
Wonderful to hear! Thank you so much Julia 💚
Great company
Good choice of vegan pet food delivered at great speed. Veggiepets never disappoints.
February 16, 2026
Reply from VeggiePets.com
Hi Cat, thank you so much for your kind review! So glad you appreciate the choice we offer, and that your parcels arrive super fast for you! 😁
Reply from VeggiePets.com
Hi Patricia, thank you for leaving us a review 😊 Excellent to hear your orders arrive with you fast!
Always great shopping at veggiePets
Always great shopping at veggiePets. Always got what I need for the dogs and cat. Plus plenty of other stuff to look at.
April 20, 2026
Reply from VeggiePets.com
Thank you Jonathan, for your lovely review! We’re delighted to hear that you can always find what you need for your dogs and cat at VeggiePets.com. We especially love that you appreciate the variety we offer too! We’re always on the lookout for exciting new vegan-friendly products to add to our range, so there’s plenty to discover 😊
Reliable source of excellent vegan dog…
Reliable source of excellent vegan dog food. Good value too.
April 19, 2026
Reply from VeggiePets.com
Hi Andy - thanks so much for your review! We’re so pleased to hear that you’ve found VeggiePets.com to be a reliable source of vegan dog food, and that you feel it offers good value too ☺️
Quick delivery and packaged really…
Quick delivery and packaged really well. Very easy ordering system
April 14, 2026
Reply from VeggiePets.com
Hello Patricia 😊 thank you taking the time to leave us a kind review! That makes us really happy to hear that you find the ordering system easy and that your order arrived with you quickly and packaged well 🙌
Always reasonable prices
Always reasonable prices, fast delivery and never any issues, have been ordering from them for years.
April 15, 2026
Reply from VeggiePets.com
Hi Kirstin ☺️ thank you so much for your kind review, and also for your support of us for years! That means so much to us 🫶 it's lovely to hear that you've always had a good experience with us too! Thanks again.
Been buying from them for years
Been buying from them for years, huge range, never had any issues with any orders
March 9, 2026
Reply from VeggiePets.com
Thank you Alexandra 💚 It means a lot that you've shopped with us for years! We're so pleased that everything has been smooth when ordering from us, and that you appreciate our large range of products 😊
I had a dog taster and a cat taster
I had a dog taster and a cat taster, they both seemed to enjoy them
April 13, 2026
Reply from VeggiePets.com
Hi Susan, thank you for sharing your experience 😊 So glad to hear that they both enjoyed their samples! It's the best way to see if they enjoy plant-based food before deciding to go all-in. If you need any further assistance, just let us know! Happy to help 💚
Another 5 star order
Another 5 star order, fast delivery, great quality products, my dog loves them all
April 12, 2026
Reply from VeggiePets.com
Thank you Jane, we really appreciate you leaving us such a kind review! We're glad that you're happy with your experience with VeggiePets.com and most importantly that there's a happy dog at the end of it all 🐶☺️
Chef's Kiss Perfect
Excellent customer service when something went wrong, through no fault of their own.
April 7, 2026
Reply from VeggiePets.com
Thank you so much Jon for the kind feedback! We know things may not go as smoothly as expected sometimes, but we're always happy to put things right again 😊
Would have liked to know that ' cloud…
Would have liked to know that ' cloud fulfilment ' was dealing with purchase as it was a surprise 😮
So many dodgy things appearing these days it may be wise to forewarn customers - or did we miss it?
Otherwise 5 stars for everything else including Evri delivery.
Many thanks 😊
April 9, 2026
Reply from VeggiePets.com
Hi, thank you so much for the 5 stars and feedback on the good delivery time. We hope Roxy is just as happy with the order too! 😁🐶
I didn’t receive my four sacks of…
I didn’t receive my four sacks of V—flakes in the time you said then I had to go to Spain my order still didn’t arrive at least two weeks after so my husband tracked it down then get an Email saying it could take 5daysto arrive meaning almost three weeks for delivery this happened before I waited about the same amount of time had to order from somewhere else then had eight sacks of food. Ever have not delivered on time before they say they can’t find our house
April 8, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.