VehicleScore Reviews 172

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the service to be immensely valuable, providing essential information that helps in making informed purchase decisions for used cars. They appreciated the detailed insights into a vehicle's history, faults, and potential issues, which can save them from scams or headaches. Reviewers also highlighted the ease of use and the reasonable charges, often finding the free version to be quite good and the paid reports to be a fraction of the price compared to competitors. However, some customers were dissatisfied with the pricing, feeling that similar in-depth checks could be obtained for much less elsewhere. There were frequent complaints that users paid for comprehensive reports but found that crucial information, like service history, required additional payments. Some also reported issues with inaccurate vehicle information, such as incorrect images or false red flags that disappeared after payment. Additionally, a few users experienced problems with payment processing and not receiving their purchased reports.

What people talk about most

Price

Customers expressed significant dissatisfaction with the pricing, often finding the reports to be a waste of... See more

Product

Consumers find product information to be ambiguous, with some praising its ability to reveal hidden history... See more

Service

Customers consistently note ambiguous experiences with service, particularly regarding service history... See more

Payment

People report negative experiences with payment, often feeling that they paid for reports that did not... See more

Value for money

Reviewers mention ambiguous feedback about value for money, with many consumers feeling the service is not... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great for checking MOT history and other info you can get for free but £12 per check with the big red badge telling you there’s bad history on your car. You can get an in-depth check done for much le... See more

Company replied

Rated 3 out of 5 stars

Not much extra information, that you can get for free,for the price of £12.99, I would have thought service information would have included and not at the end asking for extra money, would not use thi... See more

Rated 3 out of 5 stars

I PAID FOR A FULL COMPREHENSIVE REPORT BUT HALF WAY THROUGH READING FOUND i WOULD HAVE TO PAY AGAIN FOR A SERVICE REPORT. ( RIP OFF WOULD NOT USE AGAIN)

Rated 3 out of 5 stars

There was a red flag on the vehicle saying there were 7 owners since 2018, we have owned this vehicle since around 2009 and transferred ownership to a family member for 1 year before taking ownership... See more


Company details

  1. Department of Motor Vehicles

Written by the company

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!


Contact info

3.0

Average

TrustScore 3 out of 5

172 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

SHOCKINGLY BAD!! Service History Check

SHOCKINGLY BAD! Bought a Service History check for £8.95 and they advertise ‘No Charge if no data’

There was no data on my car apparently but they still charged me. Emailed Vehicle Score and said you should refund because there is no data and was told that they incurred a charge so would not refund!!

Fraudulent!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, Easy to understand, Gives great details on Vehicle.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent

All lies about my car they should be done for fraudulent activities for you to buy a full report.

Number plate change , outstanding finance , insurance salvage , all not true. Do not use this fraudulent company, how they get away with this is beyond me.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Unashamed and unwarranted scaremongering for profit...VehicleScore add this warning to most…

VehicleScore add the following warning to vehicles with private number plates presumably to scare potential buyers and owners to purchase costly reports. Unashamed and unwarranted scaremongering for profit. Don't misunderstand, you definitely should check a cars history before purchasing but this is deliberately misleading and may put off purchasers from proceeding with perfectly legitimate cars.
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confirmed hidden history

We spot-check 1 in 3 vehicles for hidden history. This vehicle has been flagged, so double-check before you transfer any money.

One or more of the following has already been flagged:

Number plate change detected
Outstanding finance still linked to this vehicle
Recorded as Salvage / Insurance Category

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good report

Does what is said on the tin ....no messing and covered with 10k insurance coverage for erroneous info.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

No such thing as a free lunch!

I did an initial check on a car that I liked the look of and Vehiclescore warned me about potential serious issues which included insurance category risk, outstanding finance and number plate changes. I spoke to the seller who assured me he bought the car cash when it was a year old and had no accidents that he was aware of! So I paid for a full report to see what exactly the issues were. The car came back with a completely clean report-no insurance write off or outstanding finance either. I suspect this is a way of getting you to get a paid report-not impressed at all.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT trust this company! Fraudulent data

Stumbled across the company as they are trying to say our car has HPI outstanding and was salvaged…. Absolutely BS 🤬 we paid a SIX figure number CASH for our car a few years back and it’s NEVER had a single accident let alone been in salvage category…andthe only thing they got right was changed licence plates as we own 3 private plates!

Do NOT trust them! Or pay £10.95 for a dud report!

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

All the info at a great price.

Having used another well known vehicle checker before I watched the Scottish car clan on YouTube and decided to try vehicle score.
Vehicle score had all the information I needed at less then half the price.
I am very very happy.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Selling service fraudulently

Came on to site after going to DVLA. Said my car was has finance owed and in accident. Paid the £10 to see what the heck is going on? And it all came back clear. Fraudulently sold me this! I should have a refund the robbing unethical company!!

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Performed basic free check to be…

Performed basic free check to be informed "Red Flag" on outstanding finance. Payed £10.99 for a check only to be told "No Outstanding Finance" What the hell? Last time l will use this company!!!!!

January 16, 2026
Unprompted review

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