Excellent treatment at the Cardiff Vein Centre today, from Dr. Nicholls and the team. Lovely welcome on arrival to the centre, beautiful, calm waiting area. Clear, concise communication provided. All... See more
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Location
Switch location1st Floor, 17 Windsor Place, CF10 3BY Cardiff, GB
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The staff were friendly and helpful. The receptionist explained things carefully to me. The Consultant Jonathan and Nurse Matthew were respectful and took time to listen to me. They gave their... See more
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Staff was welcoming & helpful , Consultation very informative. Although there is parking it is a very busy area so you have to wait for a space . The clinic is on the second floor via stairs not sure... See more
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Wonderful staff. Very professional. Doctor and nurse made me feel reassured at the first appointment and explained the procedure and what to expect afterwards. I am very happy with the outcome and... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
1st Floor, 17 Windsor Place, CF10 3BY, Cardiff, United Kingdom
4.8
Excellent
72 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
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Very friendly people who made you feel…
Very friendly people who made you feel at ease. Would recommend
September 18, 2026
Reply from VeinCentre - Cardiff
Hi Tracy,
Thank you for your lovely feedback. We’re glad the team helped you feel at ease and really appreciate your recommendation.
Best wishes,
Dilly
Treatment still ongoing as I write this…
Treatment still ongoing as I write this experience report so far everything is perfect.
September 18, 2026
Reply from VeinCentre - Cardiff
Hi there,
Thank you for sharing your experience. We’re delighted to hear that everything has gone so well so far, and we hope you continue to be pleased as your treatment progresses.
Best wishes,
Dilly
The staff were very warm and…
The staff were very warm and welcoming.everything was explained to me in detail
I could see on the screen my results
Can't wait for the procedure to be done
August 28, 2026
Reply from VeinCentre - Cardiff
Hi Lisa,
Thank you for your lovely review. We’re pleased to hear that you received such a warm welcome and that everything was explained clearly, including being able to see your results on the screen. We hope everything goes just as well with your upcoming procedure.
Best wishes,
Dilly
Staff was welcoming & helpful
Staff was welcoming & helpful , Consultation very informative. Although there is parking it is a very busy area so you have to wait for a space . The clinic is on the second floor via stairs not sure if there is a lift , I would check this if you have any mobility problems
August 27, 2026
Reply from VeinCentre - Cardiff
Hi Teresa,
Thank you for sharing your experience. We’re pleased to hear that you found the team welcoming and helpful and that your consultation was informative. We also appreciate your feedback about the parking and accessibility, which we’ll take on board.
Best wishes,
Dilly
My experience at the Vein Centre Cardiff.
The staff were friendly and helpful. The receptionist explained things carefully to me.
The Consultant Jonathan and Nurse Matthew were respectful and took time to listen to me.
They gave their honest appraisal of my situation.
The follow up report was sent promptly to me.
The parking is difficult and there was no facility for a downstairs consultation.
August 21, 2026
Reply from VeinCentre - Cardiff
Hi Sue,
Thank you for sharing your experience. We’re pleased to hear you found the team friendly and helpful, and that you felt listened to throughout your consultation.
We’re sorry that parking was difficult and that the lack of a downstairs consultation facility caused some inconvenience. We appreciate you highlighting this.
Best wishes,
Dilly
I was very happy with my initial…
I was very happy with my initial consultation. The staff at the vein clinic were very welcoming, from Caroline on reception to the consultant, Mr David Lewis and his assistant Mathew. They created a lovely relaxed atmosphere. Mr Lewis was there to welcome me in reception before handing me over to Caroline the receptionist. The actual consultation was very informative and reassuring. I made my appointment to go ahead with the procedure following my consultation.
August 19, 2026
Reply from VeinCentre - Cardiff
Hi Alex,
Thank you for sharing your experience. We’re really pleased to hear Caroline, Mr Lewis and Mathew created such a relaxed atmosphere and that you found your consultation informative and reassuring.
It’s great to know you felt confident enough to book your treatment, and we wish you all the very best for the next stage of your journey.
Best wishes,
Dilly
From the point of booking enquiry to…
From the point of booking enquiry to consultation, the whole experience was exceptional. My initial enquiries were handled by the first call with care and professionalism. The appointments were swift and organised, communication was excellent . The clinic in Cardiff was welcoming and all staff members ensured I was taken care of and eased my nervousness. The consultation with mr Nicholls was excellent, very informative and explained my diagnosis and treatment plan . I felt fully informed and involved. My decision to proceed to treatment was made and I am going for my treatment within the week. I feel much more assured and confident with the decision to have treatment and I have been given the opportunity to ask questions regarding outcomes and expectations and feel fully informed for my journey. Thank you all .
August 21, 2026
Reply from VeinCentre - Cardiff
Hi there,
Thank you for such a detailed review. We’re really pleased to hear that you felt supported from your first enquiry through to your consultation and that the Cardiff team helped you feel more confident about your treatment decision.
It’s great to know you felt fully informed about your diagnosis, options and what to expect. We’ll be sure to share your kind words with the team.
Best wishes,
Dilly
First class treatment in Cardiff
Excellent treatment at the Cardiff Vein Centre today, from Dr. Nicholls and the team. Lovely welcome on arrival to the centre, beautiful, calm waiting area. Clear, concise communication provided. All the team are approachable, make you feel at ease, and are interested in the patient journey. Thank you all.
August 21, 2026
Unprompted review
Reply from VeinCentre - Cardiff
Hi Sian,
Thank you for your lovely review. We’re so pleased to hear you had such a positive experience at our Cardiff clinic and that Dr Nicholls and the team made you feel comfortable from the moment you arrived.
It’s great to know you appreciated the clear communication and calm environment. We’ll be sure to share your kind words with the team.
Best wishes,
Dilly
Made to feel at ease and comfortable
Made to feel at ease and comfortable
Everything explained and no pressure to do treatment immediately so hope to go forward and complete treatment at my convenience
August 4, 2026
Reply from VeinCentre - Cardiff
Hi Janette,
Thank you for your lovely feedback. It’s reassuring to hear you felt comfortable, had everything explained clearly and importantly, didn’t feel under any pressure to make a decision.
We’re pleased you can move forward with treatment at a time that suits you.
Best wishes,
Dilly
Absolutely first class service from…
Absolutely first class service from start to finish. Experienced and dedicated clinical staff
July 29, 2026
Reply from VeinCentre - Cardiff
Hi Laura,
Thank you for your fantastic feedback. We’re so pleased you experienced such a first-class service and that the dedication and expertise of the clinical team stood out throughout your visit.
Your kind words are greatly appreciated by the whole team.
Best wishes,
Dilly
Really welcoming and professional…
Really welcoming and professional experience from reception staff, nurse and doctor David Lewis. Everything was explained fully from benefits and risks to treatment options and cost. Can not wait to start treatment.
July 29, 2026
Reply from VeinCentre - Cardiff
Hi there,
Thank you for your kind feedback. It’s great to hear you received such a welcoming and professional service from reception through to your consultation with Dr David Lewis.
We’re pleased everything was explained clearly, including the treatment options, benefits, risks and costs. We hope your treatment goes really well!
Best wishes,
Dilly
Excellent service very professional and…
Excellent service very professional and friendly staff.
July 24, 2026
Reply from VeinCentre - Cardiff
Hi Andrew,
Thank you for your review. It's great to hear you received professional, friendly service throughout your visit.
Best wishes,
Dilly
Reply from VeinCentre - Cardiff
Hi Lynette,
Thank you for your lovely review. We’re so pleased to hear you received such a warm welcome and enjoyed the friendly atmosphere from the moment you arrived.
Best wishes,
Dilly
Everyone was lovely and the consultant…
Everyone was lovely and the consultant Mr Nicholls was excellent at explaining treatment and answering questions.
July 10, 2026
Reply from VeinCentre - Cardiff
Hi Ellie,
Thank you for your lovely feedback. We’re delighted to hear you had such a positive experience and that Mr Nicholls took the time to explain everything clearly and answer your questions.
Best wishes,
Dilly
Friendly greeting from staff
Friendly greeting from staff. Caroline lovely. David the consultant very informative and patient. Clear diagnosis of issues and given options for treatment.
July 1, 2026
Reply from VeinCentre - Cardiff
Hi Dawn,
Thank you for your lovely review. We’re delighted to hear the team made you feel so welcome and that your consultation was informative and unhurried.
It’s great to know you left with a clear understanding of your diagnosis and treatment options.
Best wishes,
Dilly
Glad I Did it
Wonderful staff. Very professional. Doctor and nurse made me feel reassured at the first appointment and explained the procedure and what to expect afterwards.
I am very happy with the outcome and it was definitely worthwhile. My nasty large vein which ached when I stood for too long or exercised is now gone and while I didn't have this done primarily for cosmetic reasons, cannot believe how good my leg looks.
Clinic was immaculate and also note to the Receptionist who was so friendly and helpful and calmed my nerves in the waiting room.
March 13, 2026
Reply from VeinCentre - Cardiff
Hi Patty,
Thank you for your wonderful feedback. We’re delighted to hear the team helped reassure you from your very first appointment and that you’re so pleased with the outcome of your treatment.
It’s fantastic to know your discomfort has resolved and that you’re enjoying the added confidence in how your leg looks. Your kind words about the reception team, doctor and nurse are greatly appreciated.
Best wishes,
Dilly
Excellent service
Excellent service. Everyone helpful and friendly, yet professional. Information provided and analysis of my condition provided me with reassurance that my concerns can be treated. Definitely recommend this company.
June 11, 2026
Reply from VeinCentre - Cardiff
Hi Glynis,
Thank you for your kind words. We’re pleased to hear the team provided a helpful and professional experience and that you left feeling reassured about your treatment options.
Best wishes,
Dilly
Very friendly staff and made me feel…
Very friendly staff and made me feel relaxed with my treatment
May 22, 2026
Reply from VeinCentre - Cardiff
Hi Judith,
Thank you for your kind review. We’re pleased to hear the team made you feel relaxed and well looked after throughout your treatment.
Best wishes,
Dilly
Total satisfaction with the Cardiff Veincentre.
My overall experience with the Veincentre-Cardiff was exceptiona. I’m extremely pleased with the results. From the initial consultation to the main procedure and then the follow up appointment, everything was done with total professionalism and efficiency. The staff were superb with a special mention to Dr. Devan Thavarajan who did the procedure and was patient, kind and very reassuring throughout what was a totally painless operation. I would have no hesitation in recommending the Cardiff Veincentre.
June 9, 2026
Unprompted review
Reply from VeinCentre - Cardiff
Hi Simon,
Thank you for your fantastic review. We’re delighted to hear you’re so pleased with your results and that your experience at Cardiff VeinCentre was exceptional from consultation through to follow-up.
Your kind words about Dr Devan Thavarajan and the team will mean a great deal to them. Thank you for your recommendation.
Best wishes,
Dilly
Ultra scan reveiw
My consulant was polite and transparent about my condition.im coming back next week for foam scleophary and hopefully will address the problem.his name is Jonathan Nicolls
May 8, 2026
Reply from VeinCentre - Cardiff
Hi John,
Thank you for your lovely review. We look forward to see you next week!
Best wishes,
Dilly
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