My consulant was polite and transparent about my condition.im coming back next week for foam scleophary and hopefully will address the problem.his name is Jonathan Nicolls
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Location
Switch location1st Floor, 17 Windsor Place, CF10 3BY Cardiff, GB
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Clear information about future treatment and realistic expectations
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I had two treatments at the Cardiff branch, foam sclerotherapy and microsclerotherapy. I found both the treatments to be mostly painless. The premises was ultra clean and bright but with homely touche... See more
Company replied
My clinician Jonathan Nicholls was so informative. Everyone was extremely helpful. An absolutely brilliant team you have there.
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
1st Floor, 17 Windsor Place, CF10 3BY, Cardiff, United Kingdom
4.8
Excellent
52 reviews
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Fantastic Care from the fantastic four
From the moment you walk into Cardiff vein centre it’s a very positive experience Caroline in reception is absolutely lovely always ready for a chat, then Matt takes you through, explains what will be happening and invites questions such an informative person and always happy, then the main man, Mr Devan Thavarajan, such a calming person so thorough, explains everything about the operation, so knowledgeable in his field of expertise.
The operation itself, I had both legs EVLA, although it was not painful just uncomfortable for a short while, Caz, the nurse, was always checking to make sure I was ok, she took my mind of what was happening Mr Thavarajan also always explaining what was happening and if I was ok to carry on,it was all done in no time at all, stockings on and then all done. Uncomfortable for about three days but the best of all no more heavy, aching, hot to touch legs, check up then in a few weeks.
I cannot recommend this team enough if you need any operation for your veins I recommend travelling to Cardiff just for the whole positive and welcoming experience.
What a team cannot thank you all enough for the difference you have made.
September 23, 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Fiona, thank you so much for your amazing and detailed review. We’re absolutely delighted that your experience at our Cardiff clinic was so positive from the moment you arrived. Caroline, Matt, Mr Thavarajan, and Caz will be thrilled to know how much their care, kindness, and professionalism meant to you.
It’s fantastic to hear that your procedure was smooth, your recovery quick, and that you’re already feeling the benefits of lighter, more comfortable legs. We truly appreciate your recommendation and are so pleased to have made such a difference for you.
Warm regards,
Dilly
The whole experience was incredible
The whole experience was incredible. I booked the consultation not knowing if they could help me. Anxious and doubtful if I had made the right decision, I arrived in Cardiff and as soon as I walked into the reception my nerves were put straight at ease. The staff were incredible, friendly, polite and they all know what they are doing.
During my consultation the surgeon and nurse listened to my concerns and after the ultrasound he told me exactly what was needed. They went through all the costs and payment options and not in a pushy way.
I'll cut this short now - all the team in Cardiff Vein Centre are truly amazing people and a real credit to this medical practice.
Thank you all so much for helping me.
Jack
July 2, 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Jack,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that from the moment you walked into the Cardiff clinic you felt reassured and well looked after. It’s wonderful to know the consultation process was clear, unhurried, and supportive, and that you felt confident in the advice given.
Your feedback about the Cardiff team means a lot to us and will be passed on, they’ll be so pleased to know the positive difference they made to your experience. We’re truly grateful for your kind words.
Warm regards,
Dilly
Excellent experience and results
The whole experience went very smoothly. Everything was explained clearly during the appointments and staff were friendly and professional. The Patient Brochure was also very informative. I am very pleased with my results.
May 23, 2025
Reply from VeinCentre - Cardiff
Hi Melanie,
Thank you for your thoughtful feedback!
We’re so pleased to hear that your experience went smoothly, that everything was explained clearly, and that you felt supported by our friendly and professional staff. We’re thrilled you’re happy with your results.
Best wishes,
Dilly
Reply from VeinCentre - Cardiff
Hi William,
Thank you for your feedback! We truly appreciate you taking the time to share your experience. It's great to hear that you felt well-informed and well taken care of throughout the process.
Best wishes,
Dilly
I was made very welcome very friendly…
I was made very welcome very friendly stall and explained what was going to happen very pleased
July 15, 2025
Reply from VeinCentre - Cardiff
Hi Ian,
Thank you for your kind words. We're glad to hear you felt welcome and well looked after. It's great to know everything was clearly explained and that you were pleased with your experience.
Best wishes,
Katie
Vein Centre Cardiff
Vein Centre Cardiff, what a fantastic experience couldn't have wished for a better service everything was explained fully. As soon as I walked in everything was comfortable and very professional.
Brilliant experience, explained process all the way through procedure made to feel at ease. The aftercare is excellent, they phone the next day make sure your ok . Explained to get in touch if anything changes but so far so good, excellent recovery bit sore but that's to be expected. 5 star service anyone having any doubts please don't, this company is excellent and would recommend it.
July 2, 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Sharon,
Thank you for such a glowing review of our Cardiff clinic. We're delighted to hear that you felt comfortable and well-informed from the moment you arrived, and that the team helped put you at ease throughout your procedure. It's great to know the aftercare support was reassuring and that your recovery is going well. We really appreciate your recommendation and are so pleased you had a 5-star experience with us.
Best wishes,
Katie
Very helpful gave a the pros and cons…
Very helpful gave a the pros and cons of having the procedure
June 24, 2025
Reply from VeinCentre - Cardiff
Hi Teresa,
Thank you for your kind feedback, we’re really pleased to hear that we helped you understand more about the treatment. It’s so important that our patients feel fully informed and confident in their decision. We loved welcoming you to VeinCentre.
Best wishes,
Katie
Excellent welcome from everyone at Vein…
Excellent welcome from everyone at Vein Centre Cardiff.Clearly explained the next course of proceedings for me by Mark Bratby.
So looking forward to having my varicose veins sorted.
June 25, 2025
Reply from VeinCentre - Cardiff
Hi Mark,
Thank you for your kind words. We're so pleased to hear you felt warmly welcomed at our Cardiff clinic and that Mr Bratby explained everything clearly. It’s great to know you're feeling confident and ready for treatment – we look forward to seeing you again soon.
Best wishes,
Katie
Excellent personal attention
I attended the Vein Centre, Cardiff, on 25 June. From the time I entered the clinic until I left, I was reassured every step of the way about my forthcoming treatment.
All the staff were friendly and approachable.
Mark Bratby, Consultant, was thorough with the treatment/aftercare information. Although I had a list of questions, they were
not required, as they were fully answered.
The consultation was thorough, very professional with a relaxed and friendly atmosphere.
It has taken me a few years to get to this point. But now, I have no hesitation at all with my proposed treatment.
My advice would be, if you are thinking of being treated at the Vein Clinic, don’t hesitate, I personally do not think you will get better attention.
June 25, 2025
Reply from VeinCentre - Cardiff
Hi Gwyneth,
Thank you so much for your thoughtful feedback. We're delighted to hear that you felt fully reassured and supported throughout your visit to our Cardiff clinic. It's wonderful to know that Dr Bratby and the team helped put your mind at ease and answered your questions.
We understand how important it is to feel confident before treatment, especially if it’s taken time to reach that point, so it means a great deal to hear you now feel ready and in safe hands. Thank you for choosing VeinCentre.
Best wishes,
Katie
Everyone was very helpful,kind and professional
Everyone was very helpful and professional.
Everything was explained really well.
Very polite and kind.
Recommend this place to everyone that needs treatment for varicose veins
June 11, 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Elana,
Thank you so much for your lovely feedback, especially about our team. We're really pleased to hear you felt supported and well-informed throughout your visit. It means a lot to know you'd recommend us. Thank you for choosing VeinCentre.
Wishing you the best,
Katie
Reply from VeinCentre - Cardiff
Hi Rachel,
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with our team and felt relaxed throughout. We loved welcoming you!
Wishing you the best,
Katie
Lovely friendly team
May 14, 2025
Reply from VeinCentre - Cardiff
Hi Roy,
Thank you for your review! We're really pleased to hear our team made a great impression and helped you feel welcome - it's exactly what we aim for.
Wishing you the best,
Katie
I have full confidence in the Vascular…
I have full confidence in the Vascular Surgeon's skill. He explained exactly what I needed doing and the treatment that he would offer. It seemed as though the outcome I was looking for would be possible. The treatment takes place in a comfortable clinical setting.
April 4, 2025
Reply from VeinCentre - Cardiff
Hi Sue,
Thank you for your trust and positive feedback! We’re glad the vascular surgeon was able to clearly explain your treatment and that you feel confident about the outcome and his expertise. Delivering excellent care in a comfortable environment is our top priority, and we’re pleased it made a positive impact for you.
Wishing you the best,
Georgina
I was made to feel at ease and…
I was made to feel at ease and everything was explained so I understood every step of the procedure.
April 9, 2025
Reply from VeinCentre - Cardiff
Hi Nicholas,
Thank you for your lovely feedback. We're so pleased to hear that you felt at ease and well-informed throughout your visit. Making sure our patients feel comfortable is very important to us.
Wishing you the best,
Katie
Relaxed friendly atmosphere
Everyone really friendly, relaxed atmosphere, everything explained thoroughly, excellent experience.
April 9, 2025
Reply from VeinCentre - Cardiff
Hi Ann,
Thank you for your kind words! We're so pleased to hear that you had a relaxed and positive experience. It's great to know everything was explained clearly and that you felt comfortable throughout your visit.
Wishing you the best,
Katie
Great service from lovley people
Great service from lovley people, made me feel right at ease.
April 9, 2025
Reply from VeinCentre - Cardiff
Hi Rowland,
Thank you for your kind words! We're so glad to hear that you felt at ease and received great service from our team. We truly appreciate your feedback!
Wishing you the best,
Katie
Really friendly welcome by the…
Really friendly welcome by the reception and nursing staff in Cardiff. The consultation with Mr Lewis went well, his examination and explanation was thorough and easy to understand. I felt that the treatment plan suggested was perfect for my needs, but not at all pushy or forced on me. I’m really looking forward to my treatment next month. I have referred a family member based on my initial experience.
April 9, 2025
Reply from VeinCentre - Cardiff
Hi Joseph,
Thank you for your thoughtful feedback! We're so glad to hear that you felt well taken care of throughout your visit. It’s great to know that the consultation was thorough and that you felt comfortable with the treatment plan. We’re excited to support you with your treatment next month!
Wishing you the best,
Katie
Clear and concise explanations of…
Clear and concise explanations of various treatments available with friendly and knowledgeable staff.
April 1, 2025
Reply from VeinCentre - Cardiff
Hi Howard,
We are so happy to read your review, especially about our friendly team. We’re glad to hear that you found our explanations clear and helpful. We loved welcoming you to Veincentre!
Wishing you the best,
Katie
Veincentre
Made me feel at ease, very friendly and professional. Talked me through the process in full and made me feel comfortable with my choice of centre. Clear and easy payment and re booking process. Looking forward to my procedure.
March 4, 2025
Reply from VeinCentre - Cardiff
Hi Ceri,
We're so happy to hear that you had such a positive experience! It’s wonderful that the team made you feel comfortable and fully informed about everything. We are looking forward to seeing you back in for your treatment!
Wishing you the best,
Katie
Absolutely brilliant
Absolutely brilliant! Lovely staff and surgeon I would definitely recommend I went for my consultation and was so impressed I asked can we do it now? And we did ! It was the best choice I made thoroughly recommend x
February 5, 2025
Unprompted review
Reply from VeinCentre - Cardiff
Hi Andrea,
Thank you so much for your kind words! We're pleased to hear that you had such a positive experience with our team. It’s great to know that you felt comfortable and confident in your choice. We are so happy we could help!
Best wishes,
Katie
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