VeinCentre - Chester Reviews 

71
•
TrustScore 5 out of 5

4.8

Dodleston House, Bell Meadow Business Park, CH4 9EP Chester, GB

•

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Rated 5 out of 5 stars

I had vein treatment on NHS 8 years ago and the experience with Vein Centre was like night and day. Had an initial consultation and scan with Helen Burndred. Scan results, treatment aims, plan and pri... See more

Company replied

Rated 5 out of 5 stars

The VeinCentre staff in Chester were such a pleasure to deal with. From the initial consultation through to treatment and post-operative review, their demeanor and professionalism were excellent a... See more

Company replied

Rated 4 out of 5 stars

I attended the Chester VC on 25/09/24 to have my Thread Veins on my chin removed. On arrival I was greeted by a very nice receptionist who put me at ease. I was then seen by two very nice nuses, one o... See more

Company replied

Rated 5 out of 5 stars

Very good communication from the start. Helen and Liz were so lovely during the procedure and at the after care visit. It was very straightforward. Slightly uncomfortable getting it done. Stockings ar... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Dodleston House, Bell Meadow Business Park, CH4 9EP, Chester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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4.8

All reviews

(71)

1,122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Welcoming atmosphere

Welcoming atmosphere
Information given was easily understandable.
A professional experience.

September 15, 2026
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi Peta,

Thank you for your feedback. It’s lovely to hear that you found the atmosphere welcoming and the information easy to understand. We’re pleased you had a professional experience with us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Efficient, professional treatment experience.

I had vein treatment on NHS 8 years ago and the experience with Vein Centre was like night and day. Had an initial consultation and scan with Helen Burndred. Scan results, treatment aims, plan and pricing structure were clearly explained before I booked an appointment to suit me with minimal wait time. I had EVLA which gave only a couple of seconds of mild discomfort during the procedure and follow-up foam sclerotherapy. Walked out after both appointments without pain and had positive visible results when the compression stocking came off after 10 days. The whole team at Chester were friendly, welcoming and helpful. The clinic was easy to find with available parking. Very pleased with the results so far.

September 15, 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Daryl,

Thank you for such a detailed review. It’s great to hear how smoothly everything went, from your initial scan and treatment plan through to your follow-up. We’re especially pleased that you’re already seeing such positive results and that the Chester team looked after you so well.

Best wishes,
Dilly

Rated 5 out of 5 stars

I received top quality care here.

I received top quality care from my first consultation with Mr Lake to my final follow up treatment. The practice is clean and all of the staff are professional and friendly.

March 31, 2026
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Reply from VeinCentre - Chester

Hi there,

Thank you for your kind review. It’s great to hear that you felt well looked after from your consultation with Mr Lake through to your final follow-up, and that you found the practice clean and welcoming.

Best wishes,
Dilly

Rated 5 out of 5 stars

The VeinCentre - Top Clinicians!

The VeinCentre staff in Chester were such a pleasure to deal with. From the initial consultation through to treatment and post-operative review, their demeanor and professionalism were excellent and they put me at ease through each stage.

If you have varicose veins resulting in pain, itching and restless leg syndrome, these are the people I'd recommend.

Thank you for the transformation. I'm not Adonis but at least my legs look great and far less gnarly 😎

September 15, 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Mike,

Thank you for such a great review. It’s brilliant to hear that the Chester team made you feel comfortable at every stage and that you’re so happy with the transformation. We’re very happy to hear your legs are looking and feeling better

Best wishes,
Dilly

Rated 5 out of 5 stars

Efficient, Easy and worth it

Very good communication from the start. Helen and Liz were so lovely during the procedure and at the after care visit. It was very straightforward. Slightly uncomfortable getting it done. Stockings are a pain but bearable. 6 weeks on and all is healing well. Some parts feel lumpy and hard and a bit sensitive but this has got better with time. Very happy and would recommend!

September 1, 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Stephanie,

Thank you for taking the time to share such a detailed review. It’s great to hear that you found the process straightforward and that Helen and Liz helped you feel comfortable during your treatment and follow-up. We’re pleased to hear that everything is healing well at six weeks and that you’re happy with the results. Thank you for your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent welcome

I felt very comfortable throughout the whole consultation

August 18, 2026
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Reply from VeinCentre - Chester

Hi Jacquie,

Thank you for your kind review. We’re pleased to hear you felt comfortable throughout your consultation and had such a positive experience with the team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Would recommend

Helen was fabulous really put me at ease and helpful and friendly. All staff where friendly from the moment we arrived.
My leg feels so much better no aches or pain. Thankyou!
Would definitely recommend them.

June 23, 2026
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Reply from VeinCentre - Chester

Hi Sam,

Thank you for your fantastic review. Helen will be so pleased to hear how much her support helped you feel at ease, and it’s lovely to know the wider team gave you such a warm welcome.

Even better, we’re so pleased your leg is already feeling better with no more aches or pain. Thank you for recommending us!

Best wishes,
Dilly

Rated 5 out of 5 stars

I was put at ease as soon as i arrived…

I was put at ease as soon as i arrived for my consultation. The staff were very friendly & everything was explained including expectations very clearly in my consultation which made my decision to go ahead with the treatment that much easier.

July 21, 2026
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Reply from VeinCentre - Chester

Hi Tania,

Thank you for your lovely review. We’re pleased to hear the team made you feel at ease from the moment you arrived and that everything was explained clearly, helping you feel confident about your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent patient care

Excellent patient care, starting immediately with a lovely greeting from the receptionist and a nice cup of coffee. Followed by high quality treatment from Edward Lake. Diana the nurse held my hand and distracted me when I was having the needles. Thank you so much. I would definitely recommend the Vein Centre.

July 11, 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Julie,

Thank you for your wonderful review. We’re delighted to hear you received such excellent care from the moment you arrived, and that Dr Edward Lake, Diana and the reception team helped make your experience such a positive one.

We really appreciate your recommendation and thank you for sharing your feedback.

Best wishes,
Dilly

Rated 5 out of 5 stars

I found the Vein centre to be…

I found the Vein centre to be absolutely great - I have have had three appointments and every one has been perfect - There's no pain or after effects - The results are better than I expected - The staff and the consultants are so friendly and reassuring and really do make you feel relaxed -

July 7, 2026
Unprompted review
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Reply from VeinCentre - Chester

Hi Clive,

Thank you for your fantastic feedback. We’re delighted to hear all three of your appointments have been such a positive experience and that you’re so pleased with your results.

It’s wonderful to know the team helped you feel relaxed throughout your treatment. Thank you for your kind words.

Best wishes,
Dilly

Rated 5 out of 5 stars

Quality staff and service

The staff are very friendly and put you at ease with the whole process.

March 17, 2026
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Reply from VeinCentre - Chester

Hi Janet,

Thank you for your lovely review. We’re pleased to hear the team helped put you at ease throughout the process.

Best wishes,
Dilly

Rated 5 out of 5 stars

Old age legs rejuvenated.

Vein Centre Chester has a very professional yet also friendly way of working. Treatment advised is explained very well and dates of my choice were readily available. I found the procedure itself not painful, but recovery was slow and the bruising & pain then was quite bad. I’m 90% pleased with the results. I have a few small issues that may clear on their own, if not I’d be happy to use this company for further treatment. I’m now happy to wear shorts and swimsuits on holiday. Yeah !

December 15, 2025
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Reply from VeinCentre - Chester

Dear Norma. Thank you for sharing your experience and we are very glad to hear that you found our Chester team professional and friendly, and that your treatment was clearly explained and scheduled conveniently. We're sorry to hear about recovery but delighted to hear that you’re already happy with your results and feeling happy to wear shorts and swimsuits - hooray! We are always here to support you with any further reassurance or support as needed so please do reach out when it's right for you. In the meantime, have a wonderful holiday! Jackie

Rated 5 out of 5 stars

Flawless Service

The entire experience was truly faultless. Mr Krishnan was thorough, informative and empathetic during both my procedure and follow up appointments at vein centre. I was made to feel extremely comfortable and reassured
throughout by all of the staff.
My results have been fantastic after laser and sclerotherapy. I would 100% recommend using vein centre for anyone considering treatment of their varicose veins.

November 17, 2025
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi there,

Thank you for such a fantastic review. We’re thrilled to hear your experience was truly faultless and that you felt comfortable and reassured throughout. We’ll be sure to share your kind words with Dr Krishnan and the team.

It’s great to know you’re so pleased with your results following laser and sclerotherapy and we really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very comfortable and easy to understand procedure

I was made to feel comfortable. It was easy to understand the procedure I will be having and certainly friendly

February 9, 2026
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Reply from VeinCentre - Chester

Hi Efrys,

Thank you for your feedback. We’re really pleased you felt comfortable and that the procedure was explained in a clear and easy-to-understand way. Creating a friendly and reassuring environment is so important to us.

Best wishes,
Dilly

Rated 5 out of 5 stars

A great welcoming team in Chester

My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during my first procedure. I cannot recommend them highly enough. Wholehearted thanks to Dr Krishnan, Diana and Michelle - what a lovely team. I wouldn't hesitate to return - but hopefully I won't need to!

November 29, 2025
Unprompted review
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi there,

Thank you for your lovely feedback. We’re delighted your experience at our Chester clinic was so positive from start to finish, and it’s great to hear the team helped you feel relaxed. We’ll be sure to pass on your kind words to Dr Krishnan, Diana and Michelle.

Best wishes,
Dilly

Rated 5 out of 5 stars

All the staff were very helpful

All the staff were very helpful

January 24, 2026
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Reply from VeinCentre - Chester

Hi Richard,

Thank you for taking the time to leave a review. We’re glad you found all the staff helpful during your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

A great consultation

All the staff were very helpful and friendly. The doctor explained everything and put me at ease.

January 24, 2026
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi Mark,

Thank you for sharing your experience. We’re glad the team made you feel welcome and that the consultation helped put you at ease with clear explanations.

Best wishes,
Dilly

Rated 5 out of 5 stars

Dr Krishna and Diana were friendly and…

Dr Krishna and Diana were friendly and efficient and they did a marvellous job

January 26, 2026
Unprompted review
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi Helen,

Thank you for sharing your experience! We’re so glad Dr Krishnan and Diana made you feel welcome and that you were pleased with the outcome.

Best wishes,
Dilly

Rated 5 out of 5 stars

Faultless!

From the moment I walked into The Vein Centre in Chester, I was made to feel welcome and was put at ease.
My procedure was so swift and professional and everything was exactly as I had been lead to believe; no pain, just a little discomfort.
Dr.Krishnan is clearly a superb surgeon and with his excellent nurse Diana by his side…and mine,….what a team!
I cannot thank the three, (including lovely Michelle in reception), of you enough. You made the whole experience a complete doddle and now my legs are completely pain free and look fantastic…well, almost 🤣

December 1, 2025
Unprompted review
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Hi Susan,

Thank you for such a warm and cheerful review! We’re delighted you felt welcome and at ease from the moment you arrived, and that the procedure was just as you’d been expecting. It’s fantastic to hear your legs are now pain free and looking great, we’ll happily pass on your kind words to Dr Krishnan, Diana and Michelle.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mrs Hill

From start to finish it was a positive experience. I am very pleased with the results and valued the warm, approachable and friendly manner of Dr Krishnan, Jo and Michelle. I felt in very safe, capable hands and professional hands.

November 15, 2025
VeinCentre - Chester logo

Reply from VeinCentre - Chester

Thank you so much for your kind words and Happy New Year! It is particularly lovely to hear your experience with our team. We will be sure to pass it on. Best wishes, Jackie

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