VeinCentre - Chester Reviews 60

TrustScore 5 out of 5

4.8

Dodleston House, Bell Meadow Business Park, CH4 9EP Chester, GB


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Rated 5 out of 5 stars

Vein Centre Chester has a very professional yet also friendly way of working. Treatment advised is explained very well and dates of my choice were readily available. I found the procedure itself not p... See more

Company replied

Rated 5 out of 5 stars

The staff were professional and friendly. My Consultant explained the scan and further treatment options clearly. Premises were very clean and there was plenty of car parking.

Company replied

Rated 4 out of 5 stars

I attended the Chester VC on 25/09/24 to have my Thread Veins on my chin removed. On arrival I was greeted by a very nice receptionist who put me at ease. I was then seen by two very nice nuses, one o... See more

Company replied

Rated 5 out of 5 stars

My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Dodleston House, Bell Meadow Business Park, CH4 9EP, Chester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

I have nothing but praise

I have nothing but praise for the treatment I have received at the Veincentre in Chester.
Dr Kristhnan is professional, friendly and approachable and inspires confidence in his clients and has done an remarkable job treating the vericose veins in my leg.
The two nurses I have met Joanne and Michelle have also been wonderful
making me feel relaxed and at ease and supporting Dr Krishnan as required.
All the staff are a credit to the company and help to make it the excellent experience it has been.
I am very glad that I chose the Veincentre and would recommend it one hundred percent.

August 19, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Thompson,

Thank you for your wonderful feedback! We're so pleased to hear that Dr Krishnan, Joanne, and Michelle provided you with such excellent care. It's great to know that you felt relaxed, informed, and confident in your treatment. We're honored to have been part of your journey and truly appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Professional and friendly clinic

Very friendly and professional personnel. Everything was explained in detail and I also had knowledge of the pro and cons of the two procedures I had. My questions were answered and nothing was rushed.
Overall a comfortable experience.

May 31, 2025
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Reply from VeinCentre - Chester

Hi there,

Thank you so much for your kind words! We're delighted to hear that you found the team both friendly and professional, and that everything was clearly explained throughout your experience. It’s great to know you felt informed, unhurried, and comfortable exactly what we strive for.

Best wishes,
Dilly

Rated 5 out of 5 stars

Such a positive experience

Such a positive experience. I had EVLA and foam sclerotherapy for my ugly lumpy veins, my second treatment of foam today. The team at Chester are exceptional, so warm, caring and skilled. Everything was clearly explained and I felt so well looked after throughout the treatment. My 67 year old legs look amazing now, should have done this years ago so absolutely delighted .

August 9, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Julie,

Thank you so much for sharing your experience, we’re absolutely delighted to hear how pleased you are with the results!

Your results sound fantastic, and we're so glad you're feeling confident and happy. It’s never too late to do something for yourself, and we’re honoured to have been part of that journey.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to end. Perfect location - easy to find, lots of parking.
Calm, clean and professional environment.
Receptionist lovely, nurse amazing, doctor outstanding and results brilliant ! I am over the moon with the result.
Simply faultless - I highly recommend The Vein Centre Chester

May 2, 2025
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Reply from VeinCentre - Chester

Hi Helen,

Thank you for your lovely feedback! We're so pleased to hear about your VeinCentre experience. We will make sure to pass your lovely words to our Chester team.

Best wishes,
Dilly

Rated 5 out of 5 stars

The team at VeinCente

The team at VeinCente, Chester were very welcoming and efficient. My consultant explained everything thoroughly and the procedure on my legs went well. The initial procedure was done in April with a follow up in May when additional work was carried out. I’m really pleased with the result and glad I made the decision to go to VeinCenre. Highly recommended.

April 19, 2025
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Reply from VeinCentre - Chester

Hi Jeremy,

Thank you for your feedback! We are thrilled to hear that you are happy with your results and thanks so much for choosing VeinCentre.

Best wishes,
Dilly

Rated 5 out of 5 stars

The staff were so friendly and professional and felt like you had known them already

The staff were so friendly and professional I felt at ease straight away
Everything was explained and i was put at ease through every step. The whole experience was a lot easier than i thought it would be

April 5, 2025
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Reply from VeinCentre - Chester

Hi Karen,

Thank you so much for sharing this – we're really glad to hear you felt so comfortable and well looked after. It's so important to us that every patient feels supported and reassured throughout the process, so it’s lovely to hear that came across. We're so pleased the experience was easier than expected!

Best wishes,
Katie

Rated 5 out of 5 stars

Everything very well explained

Everything very well explained

July 12, 2025
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Reply from VeinCentre - Chester

Hi Karen,

Thank you for your feedback! We're so glad to hear everything was clearly explained during your visit.

Best wishes,
Katie

Rated 5 out of 5 stars

What are you waiting for?

Vein centre Chester was recommended by a friend, I’ve been putting off doing something about my varicose veins for years. So glad I finally went for it, the laser treatment was a little uncomfortable but it didn’t last. I’ve now had the follow up foam treatment, & I’m really pleased with the results. I hadn’t realised how ‘heavy’ my legs had felt before, they feel a lot lighter now. I had one really bad vein in my left calf, that completely disappeared after the first treatment, it’s amazing.

The whole team are so relaxed & friendly, yet professional & I felt completely safe & well cared for. I was impressed to receive a follow up phone call during the first week after treatment just checking if I was ok. So I thank Michelle at Reception for putting me at ease, Diana the nurse was lovely, so friendly and helped keep me calm during the procedure, & Dr Ananth Krishnan, who explained everything very clearly, and his caring approach. I think I may need a 3rd visit later in the year & will have no hesitation at all in going back. One piece if advice, if you want vein clear legs for the summer go to Vein centre in the winter, it can take a few months for bruises etc to fade.

May 3, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi there,

Thank you for such a thoughtful review. It's wonderful to hear how much lighter and more comfortable your legs feel after treatment!

We’re delighted our team made you feel safe and at ease throughout the process, we will be sure to pass this on. We are thrilled to hear that your journey was such a positive one - we love to hear feedback like yours!

Best wishes,
Katie

Rated 5 out of 5 stars

Outstanding Care from Start to Finish

Outstanding Care from Start to Finish

From my initial phone call to my final follow-up, the entire experience of having my varicose veins treated was nothing short of exceptional. The level of care, professionalism, and kindness I received from every member of the team made all the difference.

The receptionist was warm, welcoming, and incredibly efficient—setting the tone for the entire process. The vascular nurse showed such compassion and made sure I felt informed and comfortable at every stage.

A special thank you to Dr. Kristman, whose expertise and reassurance gave me complete confidence. The laser treatment itself was quick, precise, and surprisingly painless—and the results have been life-changing.

I felt genuinely cared for throughout, not just as a patient, but as a person. I wouldn’t hesitate to recommend this team to anyone considering varicose vein treatment.

July 12, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Mandy,

Thank you so much for sharing your wonderful experience! We couldn't be happier to hear that your results have been so life-changing and we're truly honoured to hear that you felt supported and cared for throughout.

Thank you again for your trust and for recommending us so highly! If you know anyone who you think may benefit from our treatments, we would love to make you aware of our Refer a Friend scheme, where you will be rewarded for referring others to VeinCentre! https://www.veincentre.com/refer-a-friend/

Wishing you all the best,
Katie

Rated 5 out of 5 stars

Highly recommend

Felt at ease as soon as I walked in.
Receptionist lovely and friendly. Dr Krishnan is the best. Like an old friend.
He makes you feel so at ease and and talks you through everything. Drawing pictures explains everything so you know exactly what to expect and how many appointments you may need. Nurses are so lovely too. I had 3 appointments altogether.

April 5, 2025
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Reply from VeinCentre - Chester

Hi Janet,

Thank you so much for your lovely feedback. We're so pleased to hear you felt at ease from the moment you arrived. Dr Krishnan and the team will be delighted to know their care and clear communication made such a positive impact on your experience. It's really important to us that every patient feels informed, comfortable, and supported throughout their journey.

Best wishes,
Katie

Rated 5 out of 5 stars

Vein treatmentI had a vein done up the back of my…

I had a vein done up the back of my left calf to above the knee, the whole experience was great with Dr Krishnan & Diana ,Michelle from the consultation that was so well explained to the procedure during which they played some very loud AC/DC ,that helped the experience to be even more pleasant, I’ve just been for my six week check up & scan which Dr Krishnan was very happy with… he did a few small blue veins on my ankles for good measure .. I carnt thank the team enough for making me feel confident in myself again & really looking forward picking up my running training again.
I would recommend the procedure & team to anyone.
S J Thompson

May 12, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Stephen,

Thank you so much for taking the time to leave such a brilliant review. We’re thrilled to hear you had such a positive experience with our team. It’s great to know the consultation was clearly explained, and we love that the AC/DC soundtrack helped make your experience even more comfortable!

Helping people get back to doing what they love (like running) is exactly why we do what we do, so we couldn't be happier for you.

Best wishes,
Katie

Rated 5 out of 5 stars

Professional process

From booking to the procedure, it was a quick and professional experience. Dr Kristinam, Diana and Debbie were faultness ensuring the whole process went smoothly would highly recommend for anyone in the same position.

June 14, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Liv,

Thank you for your lovely feedback! We're so pleased to hear your experience was smooth and professional from start to finish. We loved welcoming you to VeinCentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Very professional and helpful…

Very professional and helpful consultation

May 31, 2025
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Reply from VeinCentre - Chester

Hi Jeanette,

Thank you for your feedback. We’re glad to hear you found the consultation both professional and helpful. Providing clear, supportive care is very important to us, and we’re pleased it made a positive impression.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Excellent experience from first…

Excellent experience from first contact. Relaxed atmosphere throughout. I definitely recommend this clinic.

May 31, 2025
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Reply from VeinCentre - Chester

Hi Elaine,

Thank you for your wonderful feedback. We’re delighted to hear that you had an excellent experience from start to finish and felt relaxed throughout your visit to our Chester clinic. Your recommendation means a lot to us!

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Extremely happy with everything from…

Extremely happy with everything from start very professional explanation from Dr Ananth Krishnan in Knutsford then onto Chester for proceedure. I had a ‘ full house ‘ of veins needing laser & follow up with foam/more injections 6 weeks later. Right away the results were stunning & I had always been put off by possible recovery time, proceedure itself & cost. The pain was pretty bad for around 1 week afterwards but managed with over the counter painkillers & looking back it was worth it! Communication from phone calls afterwards to check up on you plus emails along the way with reminders all felt like I was in the best hands. The nurse ( i forget her name ) was extremely caring & interested in my well being & im actually quite sad that it’s now come to an end as this was a massive thing in my life that I had hidden away from for all my adult life. It is walk in walk out & as explained to me I had all the possible veins treated the maximum anyone would ever need. The cost is significant altogether £2500-£3000 but I am lucky that I could manage to afford it & tbh all
the other things in life we all waste money on if you really think about it for the confidence & well being mentally it was worth every penny. Thankyou all so much for helping me & book with confidence you really are using the best possible people. Best Wishes, Alan.

May 17, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Alan,

Thank you so much for sharing your experience! We're absolutely thrilled to hear that you're so pleased with the results and the care you received. It’s wonderful that the procedure has made such a positive impact on your life, and we’re glad the process felt supportive from start to finish. We truly appreciate your trust in us and your kind words about our team. It’s so rewarding to know that you’re feeling more confident and comfortable. Thanks again for taking the time to share your journey!

Wishing you the best,
Katie

Rated 5 out of 5 stars

I attended the Chester vein clinic and…

I attended the Chester vein clinic and have been very happy with my treatment. Dr. Ananth Krishnan is professional and friendly putting me at ease during the procedure by chatting to me along with the nurse Diana who is also lovely. I would definitely recommend the clinic to anyone thinking about having treatment.

March 14, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Wendy,

Thank you for your lovely review. It’s great to hear you felt at ease with Dr. Ananth Krishnan and Diana during your treatment at our Chester clinic. It’s important to us that patients feel informed and at ease every step of the way, so we’re so pleased you’re happy with the care you received.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Initial Consultation

My inital consultation was very informal and the staff put you at ease from the start Everything was done in a friendly manner and the consultant fully explained the treatments and other information very clearly. I was able to book my treatment appointment within 4 weeks of my consultation which was great

May 17, 2025
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Reply from VeinCentre - Chester

Hi David,

Thank you for your lovely feedback! We're delighted to hear you felt comfortable from the start and that everything was clearly explained. It's great your treatment was booked in efficiently - we always try to make the process as smooth and easy as possible.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Happy with the excellent results!

Thank you, Dr. Krishnan, for explaining and performing the procedure and thank you, Helen and Michelle, for putting my nerves at ease. I am so happy with the excellent results!

March 8, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Natalie,

We’re so thrilled to hear you’re happy with the results! It’s wonderful that the team could help put you at ease and provide a smooth experience. Thank you for sharing your feedback.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Pain free

Pain free and it’s worked

December 4, 2024
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Reply from VeinCentre - Chester

Hi David,

That’s fantastic to hear! We’re so pleased that your treatment was pain-free and effective. Thank you for sharing your experience!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Great Clinic

I was recently treated for varicose veins at the Dodleston, Chester clinic. The staff, which includes receptionist, Michelle, were so friendly and easy to talk to which is half the battle. My treatment was carried out by Dr. Ananth Krishnan, a very charming, smiley man and his nurse, Diana who was lovely.
My treatment went extremely well and I’m happy to say that after my follow up appointment everything is fine and I am more than pleased with the results.
I would, and have, recommended this clinic to my friends.
I had previously attended the Veincentre clinic in Manchester so had previous knowledge of your clinics.

January 11, 2025
Unprompted review
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Reply from VeinCentre - Chester

Hi Annie,

Thank you for your lovely feedback! We're so pleased to hear that you felt welcomed and well cared for throughout your treatment. It’s great to know you’re happy with your results, and we really appreciate your recommendation.

We would love for you to use our Refer a Friend scheme, where both you and the person you refer will both receive rewards as a thank you for choosing Veincentre! You can learn more here: https://www.veincentre.com/refer-a-friend/ .

Wishing you the best,
Katie

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