VeinCentre - Edinburgh Reviews 51

TrustScore 5 out of 5

4.8

41 Charlotte Square, EH2 4HQ Edinburgh, GB


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Rated 5 out of 5 stars

So far, so good. Really impressed by the level of care and support provided at the initial consultation. Various different options were explained to me, as well as the most suitable treatment being su... See more

Company replied

Rated 5 out of 5 stars

Great expertise and patience , Navin Mathias is very informative and put my mind at ease , hes easy to talk to and explains all procedures in advance. No query or question I had was no problem for N... See more

Company replied

Rated 4 out of 5 stars

In and out in no time , staff friendly and welcoming .apart from little jab from injection totally pain free and felt 100% walking after procedure

Company replied

Rated 5 out of 5 stars

I have been putting this off for years, I was very nervous but Navin and his team were just brilliant! He put me at ease completely and it was such a straight forward procedure, my only regret is n... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 41 Charlotte Square, EH2 4HQ, Edinburgh, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

Varicose vein removal

I have had varicose veins in my leg for a number of years over the last two years they started to become sore so I decided to enquire about getting something done . I decided to go to the vein centre , Edinburgh as it was my nearest one and the reviews were good. From my initial phone call enquiry to my last procedure the staff at the call centre and the surgery were all very professional and friendly . On my first consultation Dr Ablette examined my legs and then explained the procedures that would be needed and gave me the costs involved. I decided to go ahead with the procedures I required two procedures first one was endogenous laser ablation (EVLA) with a follow up foam sclerotherapy procedure.
Dr Ablette and the nurse were great constantly checking I was ok and explaining what they were doing .There was some ouchey bits during the first procedure but not to bad . Walked out of clinic , recovery from first procedure went well and went back six weeks later for the follow up this was a quick easy procedure.
I am extremely happy with the results I have had the confidence to wear shorts in public again and have had no pain, in fact I’ve lived in shorts all summer yes the weather has been exceptional but I would of normally been wearing a long skirt which would have covered my various veins . Yes it was an expense I could have done without but I am so glad I went ahead and got them done.

June 11, 2025
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Reply from VeinCentre - Edinburgh

Hi there, thank you for taking the time to share your experience in such detail. We’re delighted to hear how supported you felt right from your first enquiry through to your procedures at our Edinburgh clinic. Dr Ablette and the nursing team will be so pleased to know their care and explanations helped you feel comfortable and reassured throughout, even during the trickier moments of treatment.

It’s fantastic to hear how well you recovered and that the results have given you the confidence to wear shorts again. We completely understand it’s an investment, but we’re so pleased you feel it was worthwhile and are enjoying the benefits already.

Best wishes,
Dilly

Rated 5 out of 5 stars

The staff were very good and made you…

The staff were very good and made you feel at ease

August 28, 2025
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Reply from VeinCentre - Edinburgh

Hi there,

Thank you so much for your kind words. We’re so pleased to hear our team made you feel comfortable and at ease during your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Excellent and very professional! My experience at the vein centre was…

My experience at the vein centre was excellent. The lovely receptionist made me feel very relaxed and the consultation was very straightforward with Mr Daniel Ablett who was very good explaining the whole process and what needed to be done.

August 25, 2025
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Reply from VeinCentre - Edinburgh

Hi Catherine,

Thank you for your lovely feedback!

We’re so pleased to hear that your consultation felt straightforward, that everything was clearly explained by Mr Daniel Ablett, and that you felt relaxed throughout. It’s fantastic to know you had such a positive experience from the very start.

Best wishes,
Dilly

Rated 5 out of 5 stars

Stress free and informative

Clear information provided re vein issues. Relaxed and stress free

August 20, 2025
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Reply from VeinCentre - Edinburgh

Hi Allan,

Thanks so much for your feedback! It’s wonderful to know that the consultation felt clear and stress-free. We’re here to guide you through every step, and we’re happy to hear we succeeded in making the process smooth and easy.

Best wishes,
Dilly

Rated 5 out of 5 stars

The best money I've ever spent

Very welcoming and friendly expert team. All procedures were clearly explained and illustrated and carried out with the utmost professionalism. Aftercare was clearly explained and all dressings and medication were provided. The conversation during the procedures was always infomative, interesting, and entertaining. Flawless performance from the team, I'd highly recommend Vein Centre.

August 25, 2025
Unprompted review
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Reply from VeinCentre - Edinburgh

Hi Robert,

Thank you so much for your such kind words! We’re absolutely thrilled to hear that your experience with us was so positive. It means the world to us that you felt well-informed, comfortable, and even entertained throughout your journey, that’s exactly what we strive for! We’re so grateful for your trust and are delighted to know that you consider this the best investment you’ve made.

Thank you for choosing VeinCentre!

Best wishes,
Dilly

Rated 5 out of 5 stars

Very professional company.

Very professional company.
I feel I was in the very best care throughout my visit and could contact them for further advice if required.
The doctor doing my procedure was amazing at explaining everything that was going to happen during my appointment.
All the staff are on hand and very helpful.
I will be more than happy to share my experience with my niece as she also needs this procedure.
Would recommend them to anyone.

August 20, 2025
Unprompted review
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Reply from VeinCentre - Edinburgh

Hi Susanne,

Thank you so much for your detailed and kind feedback! We’re delighted to hear that you felt so well cared for and supported throughout your visit. It’s wonderful to know the team was helpful and that your doctor clearly explained everything, making the experience a reassuring one.

We really appreciate your recommendation and if your niece does decide to go ahead with treatment, don’t forget we have a Refer a Friend scheme that you can take advantage of! You can find all the details here: veincentre.com/refer-a-friend.

Best wishes,
Dilly

Rated 5 out of 5 stars

Professional, informative and caring From walking in the door and leaving…

From walking in the door and leaving after my final appointment i was treated with respect, care and attention. The staff and doctors are all very professional but also making me feel welcome and at ease. I would not hesitate to recommend this clinic to anyone. 10 out of 10

June 21, 2025
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Reply from VeinCentre - Edinburgh

Hi Alison,

Thank you for such a thoughtful review! We’re so pleased to hear that you felt supported and cared for throughout your entire journey with us. It's always our goal to create a welcoming, professional environment, and it’s wonderful to know that you felt at ease every step of the way.

Your kind words and recommendation are truly appreciated!

Best wishes,
Dilly

Rated 5 out of 5 stars

So professional

After a call to ask all my Questions . I booked an appointment, Everything explained to me which put my mind at ease. After my consultation we booked to have my work done...My consultant Navin was so professional pleasant and helpful. Again putting my mind at ease. Absolute pleasure to visit with warm welcoming staff.

August 2, 2025
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Reply from VeinCentre - Edinburgh

Hi there,

Thank you for your wonderful feedback! It’s great to hear that your questions were answered and that everything was explained in detail, helping to put your mind at ease. We’re so glad you had a positive experience with Navin, and we’re happy to know he helped you feel comfortable throughout.

We appreciate you taking the time to share your experience!

Best wishes,
Dilly

Rated 5 out of 5 stars

Very straightforward

Very straightforward and everything very well explained

August 6, 2025
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Reply from VeinCentre - Edinburgh

Hi Richard,

Thank you for your feedback! We’re glad to hear everything was clearly explained and that the process felt straightforward for you.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very professional no problems

Very professional no problems at Edinburgh clinic going to get both legs done very soon

June 4, 2025
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Reply from VeinCentre - Edinburgh

Hi Jim,

Thank you for your kind words! We can't wait to welcome you to our clinic again.

Best wishes,
Dilly

Rated 5 out of 5 stars

Being very clear on what they could do…

Being very clear on what they could do and what they couldn't do so you could make up own mind if you wanted to go ahead with treatment

July 10, 2025
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Reply from VeinCentre - Edinburgh

Hi Helen,

Thank you for your thoughtful feedback. We're really pleased to hear that you felt everything was clearly explained - it's so important to us that patients feel fully informed and confident in making the decision that’s right for them.

Best wishes,
Katie

Rated 5 out of 5 stars

The consultant explained the process…

The consultant explained the process very clearly, also explaining the next stages, the costs, the after-care required, and the possible side-effects and complications. The consultation itself was very relaxed and straightforward.

July 9, 2025
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Reply from VeinCentre - Edinburgh

Hi Richard,

Thank you for your thoughtful feedback. We're really pleased to hear that your consultation felt relaxed and informative, and that everything was clearly explained.

Best wishes,
Katie

Rated 4 out of 5 stars

Excellent clinical experience

Would have given five stars for the clinical experience which was excellent, but reduced my score to four due to problems in communication on the admin side. I understand this was largely due to teething problems with their new computer system so would hope that this will now be sorted.

January 29, 2025
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Reply from VeinCentre - Edinburgh

Hi Christian,

Thank you for your thoughtful review. We’re so pleased to hear you had an excellent clinical experience, that’s exactly what we aim for. We really appreciate your patience and understanding as we navigated our new systems. We loved welcoming you to VeinCentre.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Expert Care

I saw Mr Daniel Ablett for treatment at the Edinburgh Clinic. He has a very reassuring manner and explained clearly what the consultation procedure would entail and then the possible treatments available for my particular diagnosis. He also informed me about aftercare and any follow up treatment, if necessary.
I went ahead with the treatment and am very pleased with both how straightforward the procedure was and the results.
I would really recommend Mr Ablett if you are considering varicose vein treatment.

June 9, 2025
Unprompted review
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Reply from VeinCentre - Edinburgh

Hi there,

Thank you for taking the time to share your experience. We're so pleased to hear you felt well-informed and supported throughout your treatment with Mr Ablett at our Edinburgh clinic. We're delighted the treatment went smoothly and you're happy with the results. Thank you for choosing VeinCentre.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Excellent Service

Everyone was very kind and friendly. They explained everything very well and the whole experience was very good.
I'm very pleased with the results. I still have hard veins on my legs 4 months later but I am optimistic that this will fade soon.

February 13, 2025
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Reply from VeinCentre - Edinburgh

Hello,

Thank you for your kind words. We're so pleased to hear you had a great experience at our Edinburgh clinic and you felt cared for and well informed by our team. We’re committed to providing the best care, not just during your treatment but throughout your recovery too. As part of our continued aftercare, a member of our team will be in touch shortly to check in and see how you're getting on.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Thread veins

Staff members very welcoming,I was made to feel at ease was talked through my future procedure very informative.

May 26, 2025
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Reply from VeinCentre - Edinburgh

Hi Karen,

Thanks so much for your kind feedback! We're really glad to hear you felt at ease and well informed. We'll be here to support you every step of the way.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Initial appointment

Initial appointment went well- doctor, nurse and receptionist in Edinburgh clinic were all great.
Looking forward to the next phase with more confidence and knowledge.

April 24, 2025
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Reply from VeinCentre - Edinburgh

Hi Val,

Thank you for your kind feedback! We’re so pleased to hear your consultation went well and that our Edinburgh clinic team made you feel confident and well informed. We’re excited to be part of your journey and look forward to supporting you in your next step.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

Very professional service and really pleased with results

After constant pain with varicose veins I decided to get treatment to remove them. After some research I decided to book the Veincentre in Edinburgh.
Staff are very professional and talk you through the whole procedure and help put you at ease.
I never felt any pain during the procedure and was really surprised how quickly it was done.
Irene the nurse is lovely and is very welcoming and friendly.
Dr Dan Albeit talked me through everything that was happening as he performed the procedure and spoke away to me with Irene, which made me relax.
The aftercare was also great too, head office checked in on me after both procedures.
Would definitely recommend the Veincentre

January 16, 2025
Unprompted review
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Reply from VeinCentre - Edinburgh

Hi Carol,

Thank you for your fantastic review! We’re so glad to hear that the team at our Edinburgh clinic made you feel comfortable throughout your treatment and that you’re pleased with the results. That’s exactly the experience we strive for - professional, reassuring, and supportive.

Do you know somone who could benefit from our treatments? We would love for you to use our Refer a Friend programme, where both you and the person you refer will both receive rewards as a thank you! Learn more here: https://www.veincentre.com/refer-a-friend/.

Wishing you the best,
Georgina

Rated 5 out of 5 stars

I recently had a procedure at The…

I recently had a procedure at The Veincentre Edinburgh, and I’m really pleased with the experience. The staff were professional, informative, and friendly, which helped make the whole process much easier. They explained everything clearly, which gave me confidence and put me at ease. The procedure went smoothly, and I’m happy with the results. The team was attentive and made sure I was comfortable throughout. I would definitely recommend The Vein Centre to anyone considering treatment. Thanks to the staff for their great care and professionalism!

December 2, 2024
Unprompted review
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Reply from VeinCentre - Edinburgh

Hi Graham,

Thank you so much for sharing your experience! It’s wonderful to hear that our Edinburgh team made you feel confident and at ease throughout. We’re so pleased you’re happy with the results, and your kind words about our team mean a lot. We love reading reviews like yours, so thank you.

If you have friends or family who might benefit from our treatments, feel free to let them know about us. We offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/

Best wishes,
Katie

Rated 5 out of 5 stars
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Reply from VeinCentre - Edinburgh

Hi Kyle,

Thank you so much for your lovely feedback! We're thrilled to hear you had an excellent experience with us from start to finish. We loved welcoming you.

Best wishes,
Katie

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