VeinCentre - Norwich Reviews 

37
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TrustScore 4.5 out of 5

4.6

First Floor, Building Lakeside 500, NR7 0WG Norwich, GB

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Rated 5 out of 5 stars

Was given a very warm welcome on arrival from the receptionist with the offer of a coffee. The whole appointment was done efficiently and courteously. Looking forward to my recommended treatment... See more

Company replied

Rated 5 out of 5 stars

Immediately made welcome on arrival by the reception staff. Mike the Consultant and Nurse Elizabeth were absolutely fantastic, talking me through every step of the procedure and just making me so comf... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 an... See more

Company replied

Rated 4 out of 5 stars

The receptionist, Jill, was really lovely and friendly and offered me a cup of tea. The nurse, Jessica, was really friendly and welcoming and helped put me at ease. The consultant, Wissam, was very... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • First Floor, Building Lakeside 500, NR7 0WG, Norwich, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.6

All reviews

(37)

1,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional initial appointment at Norwich Vein Centre.

Was given a very warm welcome on arrival from the receptionist with the offer of a coffee. The whole appointment was done efficiently and courteously. Looking forward to my recommended treatment now.

September 16, 2026
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Reply from VeinCentre - Norwich

Hi Rosemarie,

Thank you for your lovely feedback. We’re pleased you received such a warm welcome at the Norwich clinic and that your appointment was both efficient and comfortable. We hope you’re looking forward to your treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic

Would highly recommend very professional, efficient and friendly. Happy to answer any questions I had and made the whole experience a really positive one.

August 25, 2026
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Reply from VeinCentre - Norwich

Hi Sharon,

Thank you for your lovely feedback. We’re so pleased to hear that the team made your experience such a positive one and were happy to answer all your questions along the way. We really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

A very positive experience.

From making my first phone call to the vein centre, to having my final vein procedure, my experience has been a totally positive one. Everything was explained thoroughly to me and I was made to feel at ease, at each of my 3 appointments.

May 23, 2026
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Reply from VeinCentre - Norwich

Hi Chris,

Thank you for sharing your experience. It’s wonderful to hear that your journey, from that first phone call through to your final procedure, was such a positive one.

We’re glad the team took the time to explain everything thoroughly and made you feel at ease at each appointment.

Best wishes,
Dilly

Rated 5 out of 5 stars

The consultant and nurse were both very…

The consultant and nurse were both very good. Very helpful, and very nice.

August 4, 2026
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Reply from VeinCentre - Norwich

Hi Irene,

Thank you for your kind words. It’s wonderful to hear you found both the consultant and nurse helpful, friendly and supportive throughout your visit.

We really appreciate you taking the time to leave a review.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very pleasant surroundings

Very pleasant surroundings
Patience and helpful staff

July 22, 2026
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Reply from VeinCentre - Norwich

Hi there,

Thank you for your feedback. We're glad you enjoyed your visit and found both the clinic environment and the team welcoming and helpful.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everything happened on time

Everything happened on time. The staff were polite, competent, and friendly. I had previously had a vein stripped from my other leg on the NHS and compared to that this was a stroll in the park. I experienced minor discomfort for the first week after the op and by the second week there was nothing, completely normal.

May 13, 2026
Unprompted review
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Reply from VeinCentre - Norwich

Hi Michael,

Thank you for your lovely review. We’re delighted to hear everything ran smoothly and that the team provided such friendly and professional care throughout your treatment.

It’s fantastic to know your recovery went well and that your experience compared so positively with previous treatment. Thank you for taking the time to share your feedback.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mr Al Jundi was a pleasure to deal with…

Mr Al Jundi was a pleasure to deal with as he explained thoroughly the process of treating my varicose veins

May 12, 2026
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Reply from VeinCentre - Norwich

Hi Susan,

Thank you for your feedback. We’re pleased to hear Mr Al Jundi took the time to explain your treatment thoroughly and made the process clear and easy to understand.

Best wishes,
Dilly

Rated 5 out of 5 stars

Good experience

All of the staff were friendly and professional. I was made to feel comfortable. Every effort was made to fit my treatment appointment into the best time for me.
My treatment was carefully explained.

June 11, 2026
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Reply from VeinCentre - Norwich

Hi Paul,

Thank you for your kind review. We’re pleased to hear the team made you feel comfortable and that your treatment was explained clearly throughout.

It’s great to know you had a positive experience with us.

Best wishes,
Dilly

Rated 5 out of 5 stars

Examination of varicose veins in each leg


Very thorough examination of each leg was carried out and explanations of the various treatments to suit my situation were explained. Staff were polite and explained everything clearly.

June 8, 2026
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Reply from VeinCentre - Norwich

Hi Terence,

Thank you for your review. We’re pleased to hear you received a thorough examination and that the team clearly explained the treatment options available to you.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly recommend

All staff members friendly and welcoming from the minute of walking through the door. Procedure required explained fully and clearly, including cost. Really great people and recommend highly.

June 3, 2026
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Reply from VeinCentre - Norwich

Hi Angela,

Thank you for your wonderful feedback. We’re delighted to hear the team made you feel welcome from the moment you arrived and that everything was explained clearly, including your treatment options and costs.

We really appreciate your recommendation.

Best wishes,
Dilly

Rated 5 out of 5 stars

Leg varicose veins 59 year old

Immediately made welcome on arrival by the reception staff. Mike the Consultant and Nurse Elizabeth were absolutely fantastic, talking me through every step of the procedure and just making me so comfortable throughout. Personally for me my results have been better than I ever could have wished for. No cramping in my calfs, No aching after walks for the first time in years. The improvement in the appearance of my lower legs is also better than I ever expected. Thank you Norwich vein centre team. Brilliant.

March 16, 2026
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Reply from VeinCentre - Norwich

Hi Darren,

Thank you for such a wonderful review. We’re delighted to hear the Norwich team made you feel comfortable and supported throughout your treatment.

It’s fantastic to know your results have exceeded your expectations and that you’re now enjoying life without the cramping and aching you experienced for so many years. Your kind words will mean a lot to the team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Mr Delbridge is to be highly recommended

Mr Delbridge was polite, professional and experienced. He outlined the treatment options, their risks and benefits in a clear and succinct manner. He inspired trust and I have no hesitation in affirming the positive experience I had during my consultation with him.

May 11, 2026
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Reply from VeinCentre - Norwich

Hi Anna,

Thank you for your wonderful feedback. We’re so pleased to hear you had such a positive consultation experience with Mr Delbridge and that his clear and professional approach helped inspire confidence.

Your kind words will mean a great deal to him and the team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 and March '26 but worth it. Elizabeth his amusing Irish nurse was so clever at taking your mind off the injections. BRILLIANT TEAM.

October 9, 2025
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Reply from VeinCentre - Norwich

Hi Gillian,

Thanks so much for your lovely review! We are glad to hear that the clinic team were so brilliant throughout your treatment.

Wishing you all the best!
Thanks, Hannah

Rated 2 out of 5 stars

…not happy

I still have nasty bruising on my left leg and at the back of my knee on the same leg is very tender to touch and also around that part of my leg is a numb feeling like constant pins and needles 😥

December 6, 2025
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Reply from VeinCentre - Norwich

Hi there,

Thank you for taking the time to share your feedback. We’re so sorry to hear about your treatment results.

These symptoms can sometimes occur as part of the healing process but it's very important these are reviewed to ensure everything is progressing as expected. A member of our team will be in touch to provide support with your aftercare and answer any questions you may have.

Kind regards,
Dilly

Rated 4 out of 5 stars

Veincentre consult

The receptionist, Jill, was really lovely and friendly and offered me a cup of tea.
The nurse, Jessica, was really friendly and welcoming and helped put me at ease.
The consultant, Wissam, was very professional, thorough and explained everything clearly.

March 23, 2026
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Reply from VeinCentre - Norwich

Dear Nicola - Thank you for your kind words. We’re delighted to hear that Jill and Jessica made you feel so welcome and at ease, and that Mr Wissam Al-Jundi (Consultant Vascular Surgeon) provided clear, professional guidance throughout your consultation. We’ll be sure to pass on your lovely feedback to the team and hope to see you soon! Jackie

Rated 5 out of 5 stars

Extremely positive experience

I had my treatment today at the vein centre, and the entire team was absolutely incredible—from receptionist to the nurse and the surgeon. I was very nervous going in, but they made me feel completely at ease. There was barely any pain, and the whole experience was far more pleasant than I expected. I’m truly happy I chose the vein centre and couldn’t be more grateful for the care I received.

February 10, 2026
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Reply from VeinCentre - Norwich

Hi Donna,

Thank you for your lovely review. We’re so pleased the whole team helped you feel calm and comfortable, especially as you were feeling nervous beforehand. It’s wonderful to hear the treatment was far more pleasant than you expected, with minimal discomfort. Thank you again for trusting us with your care.

Best wishes,
Dilly

Rated 5 out of 5 stars

From the initial appointment the doctor…

From the initial appointment the doctor was very informative of the procedure, and what to expect during the treatment stage. Every aspect planned out exactly as described, putting me in complete confidence. The follow up appointment was as before, my veins treared are nearly all vanished, with only a few bumps left and a slight faded bruisers in those areas. I have the upmost admiration for the staff at the Norwich Vein Centre and would not hesitate to recommend them , for vein treatment. 10 **********+ regards Michael

October 22, 2025
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Reply from VeinCentre - Norwich

Hi Michael,

Thank you for such detailed and generous feedback. We’re delighted everything went just as explained and that you’re seeing such encouraging results already. Your praise for the Norwich team and recommendation really means a lot.

Best wishes,
Dilly

Rated 5 out of 5 stars

First class team

From the lovely welcome from Jill on reception to the wonderful, kind nurse Liz, to the surgeon Mr. Al Jundi, they make a first class team.
I feel so lucky to have been treated by these professionals, who gave me exceptional, kind care.
Mr Al Jundi explained everything he would be doing. Thank you for the great result.
I am so pleased I chose the Vein Centre.

December 10, 2025
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Reply from VeinCentre - Norwich

Hi Anne,

Thank you for such a kind review! We’re delighted to hear how well looked after you felt and how pleased you are with the results. Your lovely words will be shared with Jill, Liz and Mr Al Jundi.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly Company.

The staff were very friendly and reassuring on the day of my op. And the Doctor and his assistant were very caring as I was a bit apprehensive.

August 17, 2025
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Reply from VeinCentre - Norwich

Hi Linda,

Thank you for sharing your experience. We’re glad the team helped put you at ease and supported you so well on the day of your procedure.

Best wishes,
Dilly

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