Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 an... See more
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Location
Switch locationFirst Floor, Building Lakeside 500, NR7 0WG Norwich, GB
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The receptionist, Jill, was really lovely and friendly and offered me a cup of tea. The nurse, Jessica, was really friendly and welcoming and helped put me at ease. The consultant, Wissam, was very... See more
Company replied
I had my treatment today at the vein centre, and the entire team was absolutely incredible—from receptionist to the nurse and the surgeon. I was very nervous going in, but they made me feel completely... See more
Company replied
I have just had my 2nd follow up appointment, just a couple of injections. my feed back is i had some discomfot from 1st appointment which is to be expected and a small concernn of reddess, which wa... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
First Floor, Building Lakeside 500, NR7 0WG, Norwich, United Kingdom
4.3
Excellent
25 reviews
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Replied to 100% of negative reviews
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Mr Delbridge is to be highly recommended
Mr Delbridge was polite, professional and experienced. He outlined the treatment options, their risks and benefits in a clear and succinct manner. He inspired trust and I have no hesitation in affirming the positive experience I had during my consultation with him.
May 11, 2026
Reply from VeinCentre - Norwich
Hi Anna,
Thank you for your wonderful feedback. We’re so pleased to hear you had such a positive consultation experience with Mr Delbridge and that his clear and professional approach helped inspire confidence.
Your kind words will mean a great deal to him and the team.
Best wishes,
Dilly
Friendly and helpful staff
Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 and March '26 but worth it. Elizabeth his amusing Irish nurse was so clever at taking your mind off the injections. BRILLIANT TEAM.
October 9, 2025
Reply from VeinCentre - Norwich
Hi Gillian,
Thanks so much for your lovely review! We are glad to hear that the clinic team were so brilliant throughout your treatment.
Wishing you all the best!
Thanks, Hannah
…not happy
I still have nasty bruising on my left leg and at the back of my knee on the same leg is very tender to touch and also around that part of my leg is a numb feeling like constant pins and needles 😥
December 6, 2025
Reply from VeinCentre - Norwich
Hi there,
Thank you for taking the time to share your feedback. We’re so sorry to hear about your treatment results.
These symptoms can sometimes occur as part of the healing process but it's very important these are reviewed to ensure everything is progressing as expected. A member of our team will be in touch to provide support with your aftercare and answer any questions you may have.
Kind regards,
Dilly
Veincentre consult
The receptionist, Jill, was really lovely and friendly and offered me a cup of tea.
The nurse, Jessica, was really friendly and welcoming and helped put me at ease.
The consultant, Wissam, was very professional, thorough and explained everything clearly.
March 23, 2026
Reply from VeinCentre - Norwich
Dear Nicola - Thank you for your kind words. We’re delighted to hear that Jill and Jessica made you feel so welcome and at ease, and that Mr Wissam Al-Jundi (Consultant Vascular Surgeon) provided clear, professional guidance throughout your consultation. We’ll be sure to pass on your lovely feedback to the team and hope to see you soon! Jackie
Extremely positive experience
I had my treatment today at the vein centre, and the entire team was absolutely incredible—from receptionist to the nurse and the surgeon. I was very nervous going in, but they made me feel completely at ease. There was barely any pain, and the whole experience was far more pleasant than I expected. I’m truly happy I chose the vein centre and couldn’t be more grateful for the care I received.
February 10, 2026
Reply from VeinCentre - Norwich
Hi Donna,
Thank you for your lovely review. We’re so pleased the whole team helped you feel calm and comfortable, especially as you were feeling nervous beforehand. It’s wonderful to hear the treatment was far more pleasant than you expected, with minimal discomfort. Thank you again for trusting us with your care.
Best wishes,
Dilly
From the initial appointment the doctor…
From the initial appointment the doctor was very informative of the procedure, and what to expect during the treatment stage. Every aspect planned out exactly as described, putting me in complete confidence. The follow up appointment was as before, my veins treared are nearly all vanished, with only a few bumps left and a slight faded bruisers in those areas. I have the upmost admiration for the staff at the Norwich Vein Centre and would not hesitate to recommend them , for vein treatment. 10 **********+ regards Michael
October 22, 2025
Reply from VeinCentre - Norwich
Hi Michael,
Thank you for such detailed and generous feedback. We’re delighted everything went just as explained and that you’re seeing such encouraging results already. Your praise for the Norwich team and recommendation really means a lot.
Best wishes,
Dilly
First class team
From the lovely welcome from Jill on reception to the wonderful, kind nurse Liz, to the surgeon Mr. Al Jundi, they make a first class team.
I feel so lucky to have been treated by these professionals, who gave me exceptional, kind care.
Mr Al Jundi explained everything he would be doing. Thank you for the great result.
I am so pleased I chose the Vein Centre.
December 10, 2025
Reply from VeinCentre - Norwich
Hi Anne,
Thank you for such a kind review! We’re delighted to hear how well looked after you felt and how pleased you are with the results. Your lovely words will be shared with Jill, Liz and Mr Al Jundi.
Best wishes,
Dilly
Friendly Company.
The staff were very friendly and reassuring on the day of my op. And the Doctor and his assistant were very caring as I was a bit apprehensive.
August 17, 2025
Reply from VeinCentre - Norwich
Hi Linda,
Thank you for sharing your experience. We’re glad the team helped put you at ease and supported you so well on the day of your procedure.
Best wishes,
Dilly
Excellent service
I have just had my 2nd follow up appointment, just a couple of injections. my feed back is i had some discomfot from 1st appointment which is to be expected and a small concernn of reddess, which was delt with in a very helpful and concered way and i didnt need any pain killer throughtout whole process.
Very happy to see my leg already looking so much better no bulging viens. The service excellent.
December 13, 2025
Unprompted review
Reply from VeinCentre - Norwich
Hi Fiona,
Thank you for sharing your feedback. We’re really pleased your concerns were dealt with promptly and that you’re already seeing such positive changes. It’s great to hear how well supported you felt throughout your treatment.
Best wishes,
Dilly
Excellent surgeon and nurse
Excellent surgeon and nurse. Helpful receptionist, all professional, but friendly.
July 16, 2025
Reply from VeinCentre - Norwich
Hi Ruth, thank you for your lovely feedback. We’re pleased to hear that you found the whole team professional, helpful, and friendly throughout your visit. It’s wonderful that you felt so well supported from start to finish.
Warm regards,
Dilly
Friendly and helpful staff
Friendly and helpful staff, I felt very confident in their knowledge and they made me feel relaxed and comfortable. Highly recommend.
September 4, 2025
Reply from VeinCentre - Norwich
Hi Kelly,
Thank you for your feedback. We’re so pleased you felt confident and comfortable with our team, and we really appreciate your recommendation.
Warm regards,
Dilly
Everyone very friendly
Everyone was very friendly, and informative regarding what the treatment will involve.
August 21, 2025
Reply from VeinCentre - Norwich
Hi Louise,
We’re so glad to hear you found the team friendly and informative. Thank you for your feedback.
Best wishes,
Dilly
Couldn’t fault the consultant and…
Couldn’t fault the consultant and receptionist, but who decided your door address should be tucked away between two large ones, also my appointment was on a Sunday when trying to confirm were your consulting rooms where , the main reception was closed
August 24, 2025
Reply from VeinCentre - Norwich
Hi William,
Thank you for your feedback! We're glad to hear your overall experience was positive. We’re sorry for any confusion with the location, we’ll definitely take your comments into consideration to make sure future visits are even easier. Thanks again for sharing!
Best wishes,
Dilly
Varicose vein treatment.
Appear to have expertise in the field, and very forthcoming with information about going forward.
August 21, 2025
Reply from VeinCentre - Norwich
Hi Philip,
Thank you for your kind words! We’re really pleased to hear that you felt confident in our team’s expertise and found the consultation to be thorough and informative. Your trust in us means a lot!
Best wishes,
Dilly
Very easy process
Having decided to have a consultation, I contacted the vein centre. The process to consultation was straight forward and easy. The consultation was thorough and informative. All processes were explained in depth. Friendly and efficient service.
August 19, 2025
Reply from VeinCentre - Norwich
Hi Jane,
Thank you so much for sharing your feedback! We’re thrilled that the consultation process felt seamless and informative for you. It’s always our priority to make sure everything is clear and easy to follow, and we’re so glad to hear the team helped make that happen.
Best wishes,
Dilly
EVLA - Consultation
Thankfully my vein seems treatable by opting for the EVLA procedure, the consultation/scan concluded in me booking the procedure in the next few months so hopefully I will see some good results.
July 10, 2025
Reply from VeinCentre - Norwich
Hi Tara,
Thank you for your review. We're glad to hear your consultation went well and we are looking forward to welcoming you back for your treatment. Thank you for choosing VeinCentre!
Best wishes,
Katie
I was greeted by very friendly staff
I was greeted by very friendly staff, and was made to feel welcomed and at ease. They gave me lots of information and a thorough exam, and booked in quickly for treatment. Really happy with the service I've received so far, highly recommend VeinCentre
June 23, 2025
Reply from VeinCentre - Norwich
Hi Shannon,
Thank you so much for your kind words and recommendation! We're delighted to hear that you felt welcomed and at ease during your visit. Our team takes pride in providing thorough care and clear information, so it's wonderful to know you had a positive experience. We look forward to seeing you for your treatment!
Best wishes,
Katie
I finally received the professional treatment that I had been seeking from NHS for 5 years…
I finally received the professional advice for treatment that I had been seeking from the NHS for 5 years. Very professional in every aspect and I will be booking in for the surgical treatment soon.
May 14, 2025
Reply from VeinCentre - Norwich
Hi Tim,
Thank you for your kind words! We’re really pleased to hear that your consultation provided the clear and professional advice you’ve been seeking. It’s great to know you felt supported throughout, and we look forward to welcoming you back soon for your treatment!
Wishing you the best,
Georgina
Overpriced and consultation drawn out…
Overpriced and consultation drawn out to get more money from you
May 17, 2025
Reply from VeinCentre - Norwich
Hi Emma,
We’re really sorry to hear that you felt this way following your consultation with us. Our aim is always to make each consultation clear, thorough and personalised for each patient so we are very disappointed to hear your thoughts. Each consultation is with an expert vascular consultant, including a colour duplex ultrasound scan and personalised treatment plan. For this reason we believe that at £250 our consultation represents good value for money. However we completely understand you have a different perspective and we would love to discuss this with you to see if there are areas we can improve further. A member of our team will be in touch to learn more about your concerns and talk through any questions you may have.
Wishing you all the best,
Katie
Treatment was professionally provided
Treatment was professionally provided. I received clear aftercare guidance and support after the intervention. I always felt comfortable and well informed by the consultant and other staff. The team welcomed me and made sure that I was at ease at all times. Communication with them has been great
March 3, 2025
Reply from VeinCentre - Norwich
Hi Felipe,
Thank you so much for your thoughtful feedback. We're really pleased to hear that you felt supported, comfortable, and well informed throughout your experience with us. It’s great to know that our team made you feel welcome and at ease, and that communication was clear every step of the way. That’s exactly the standard of care we aim to provide.
Wishing you the best,
Katie
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