Everything happened on time. The staff were polite, competent, and friendly. I had previously had a vein stripped from my other leg on the NHS and compared to that this was a stroll in the park. I exp... See more
Company replied
Location
Switch locationFirst Floor, Building Lakeside 500, NR7 0WG Norwich, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Immediately made welcome on arrival by the reception staff. Mike the Consultant and Nurse Elizabeth were absolutely fantastic, talking me through every step of the procedure and just making me so comf... See more
Company replied
The receptionist, Jill, was really lovely and friendly and offered me a cup of tea. The nurse, Jessica, was really friendly and welcoming and helped put me at ease. The consultant, Wissam, was very... See more
Company replied
Friendly and helpful staff. Dr Wissam Al Jundi was very honest with me about my problem leg! He was kind, thoughtful and extremely profficient. It was 130 mile round trip every visit,between Oct'25 an... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
First Floor, Building Lakeside 500, NR7 0WG, Norwich, United Kingdom
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Varicose vein treatment.
Appear to have expertise in the field, and very forthcoming with information about going forward.
August 21, 2025
Reply from VeinCentre - Norwich
Hi Philip,
Thank you for your kind words! We’re really pleased to hear that you felt confident in our team’s expertise and found the consultation to be thorough and informative. Your trust in us means a lot!
Best wishes,
Dilly
Very easy process
Having decided to have a consultation, I contacted the vein centre. The process to consultation was straight forward and easy. The consultation was thorough and informative. All processes were explained in depth. Friendly and efficient service.
August 19, 2025
Reply from VeinCentre - Norwich
Hi Jane,
Thank you so much for sharing your feedback! We’re thrilled that the consultation process felt seamless and informative for you. It’s always our priority to make sure everything is clear and easy to follow, and we’re so glad to hear the team helped make that happen.
Best wishes,
Dilly
EVLA - Consultation
Thankfully my vein seems treatable by opting for the EVLA procedure, the consultation/scan concluded in me booking the procedure in the next few months so hopefully I will see some good results.
July 10, 2025
Reply from VeinCentre - Norwich
Hi Tara,
Thank you for your review. We're glad to hear your consultation went well and we are looking forward to welcoming you back for your treatment. Thank you for choosing VeinCentre!
Best wishes,
Katie
I was greeted by very friendly staff
I was greeted by very friendly staff, and was made to feel welcomed and at ease. They gave me lots of information and a thorough exam, and booked in quickly for treatment. Really happy with the service I've received so far, highly recommend VeinCentre
June 23, 2025
Reply from VeinCentre - Norwich
Hi Shannon,
Thank you so much for your kind words and recommendation! We're delighted to hear that you felt welcomed and at ease during your visit. Our team takes pride in providing thorough care and clear information, so it's wonderful to know you had a positive experience. We look forward to seeing you for your treatment!
Best wishes,
Katie
I finally received the professional treatment that I had been seeking from NHS for 5 years…
I finally received the professional advice for treatment that I had been seeking from the NHS for 5 years. Very professional in every aspect and I will be booking in for the surgical treatment soon.
May 14, 2025
Reply from VeinCentre - Norwich
Hi Tim,
Thank you for your kind words! We’re really pleased to hear that your consultation provided the clear and professional advice you’ve been seeking. It’s great to know you felt supported throughout, and we look forward to welcoming you back soon for your treatment!
Wishing you the best,
Georgina
Overpriced and consultation drawn out…
Overpriced and consultation drawn out to get more money from you
May 17, 2025
Reply from VeinCentre - Norwich
Hi Emma,
We’re really sorry to hear that you felt this way following your consultation with us. Our aim is always to make each consultation clear, thorough and personalised for each patient so we are very disappointed to hear your thoughts. Each consultation is with an expert vascular consultant, including a colour duplex ultrasound scan and personalised treatment plan. For this reason we believe that at £250 our consultation represents good value for money. However we completely understand you have a different perspective and we would love to discuss this with you to see if there are areas we can improve further. A member of our team will be in touch to learn more about your concerns and talk through any questions you may have.
Wishing you all the best,
Katie
Treatment was professionally provided
Treatment was professionally provided. I received clear aftercare guidance and support after the intervention. I always felt comfortable and well informed by the consultant and other staff. The team welcomed me and made sure that I was at ease at all times. Communication with them has been great
March 3, 2025
Reply from VeinCentre - Norwich
Hi Felipe,
Thank you so much for your thoughtful feedback. We're really pleased to hear that you felt supported, comfortable, and well informed throughout your experience with us. It’s great to know that our team made you feel welcome and at ease, and that communication was clear every step of the way. That’s exactly the standard of care we aim to provide.
Wishing you the best,
Katie
Staff eased me through the process as I…
Staff eased me through the process as I was nervous but they reassured me through every procedure. Can’t recommend highly enough, wish I had done it years ago.
January 21, 2025
Unprompted review
Reply from VeinCentre - Norwich
Hi Debbie,
Thank you for your review. We’re glad our staff could support you throughout the process and help you feel at ease. It’s great to hear that you took the leap to get treated, and you’re happy with the results!
Wishing you the best,
Georgina
really professional felt I was in safe…
really professional felt I was in safe hands all booked for june
February 27, 2025
Reply from VeinCentre - Norwich
Hi Kay,
That’s wonderful to hear! We’re so pleased you felt in safe hands throughout your experience. Our team always strives to provide the highest level of care, and we’re glad you felt reassured. Wishing you all the best for your treatment in June!
Best wishes,
Katie
Fantastic
All the staff made me feel so comfortable.
Would 100% recommend to anyone considering using Veincentre.
December 10, 2024
Unprompted review
Reply from VeinCentre - Norwich
Hi Izzy,
Thank you for your kind review, especially about our team. We’re so pleased to hear we made you feel comfortable throughout your visit. Your recommendation means the world to us, and we’re glad we could provide a positive experience.
Best wishes,
Georgina
Highly recommended ❤️🔥 Best doctor 👌
Highly recommended ❤️🔥 Best doctor 👌
October 21, 2024
Unprompted review
Reply from VeinCentre - Norwich
Hi Ketija,
We really appreciate you your positive review following your experience us with. We are so pleased that everything went smoothly!
Best wishes,
Katie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.