They were excellent throughout my treatment. Everything was explained well to me. The staff are friendly and reassuring, which helped me to relax. I am very satisfied with the results.
Company replied
Location
Switch locationUnit 3, Charity Farm, Dorchester Road, BH16 6JF Poole, GB
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See what reviewers are saying
A professional, efficient service from initial consultation, operation and follow up. Very easy to contact and communicate with and very pleased with my improved leg, visually and circulation wise. N... See more
Company replied
Brilliant, I had my varicose veins (some of them for 25 years) and thought it was too late to treat them, but Mohammed Hadi did wonders, he really did everything he could. The results are incredible.... See more
Company replied
Everyone was really friendly and helpful , from the receptionist, nurses and the vascular consultant Sarah Hulin who put me at ease from our first meeting, She had a great sense of humour and chat... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 3, Charity Farm, Dorchester Road, BH16 6JF, Poole, United Kingdom
4.7
Excellent
51 reviews
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Replied to 100% of negative reviews
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I was made to feel very welcome the…
I was made to feel very welcome the minute I walked in the door.
I had a thorough consultation and scan of my varicose veins. Everything was explained regarding the procedures that I will be having.
Everyone was friendly and welcoming.
September 30, 2025
Reply from VeinCentre - Poole
Hi Nicky, thank you for sharing your experience. We’re so pleased that you felt welcome and well cared for from the moment you arrived. It’s great to know that everything was explained clearly and that you felt comfortable throughout.
Best wishes,
Dilly
Great people Great job!
Really can’t fault the team at Poole. Did a great job on my varicose vein. Explained the process and did what they said they would do. Excellent from first visit to final checkup. Super friendly.
September 30, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi David,
Thank you for taking the time to leave your review! We're so glad you had such a great experience with the lovely team at our Poole clinic. Wishing you all the best!
Thanks,
Hannah
All went smoothly
All went smoothly. Nice people to deal with. Did what it said on the tin!
July 7, 2025
Reply from VeinCentre - Poole
Hi there,
Thank you for your feedback! We’re glad everything went smoothly and you found the team easy to deal with.
Best wishes,
Dilly
Reply from VeinCentre - Poole
Hi Kenneth,
Thank you for your wonderful feedback! We're so glad to hear you felt welcomed and well looked after. Thank you for choosing VeinCentre.
Best wishes,
Katie
I received excellent service from Vein…
I received excellent service from Vein Centre in Poole. They were very informative and patiently answered my many questions and went above and beyond to ensure that I understood everything. A very high standard of care for their customers.
Thanks.
July 2, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Ali,
Thank you for your kind words. We're so pleased to hear you had a positive experience at our Poole clinic. It's great to know that our team took the time to answer all your questions and made sure you felt fully informed and comfortable throughout.
Best wishes,
Katie
An excellent experience.
The welcome I received was very friendly and professional .
My consultant and his assistant explained what was going to happen, and the scan was very easy.
Afterwards we discussed the results, and suggested treatments.
An excellent experience.
July 1, 2025
Reply from VeinCentre - Poole
Hi Veronica,
Thank you so much for your lovely feedback. We’re really pleased to hear you felt warmly welcomed and well looked after by our team. It’s so important to us that everything is clearly explained and that your experience feels calm, reassuring and informative from start to finish. We're delighted you had such a great experience!
Best wishes,
Katie
I was made to feel at ease straight…
I was made to feel at ease straight away and the consultant was very helpful, knowledgeable and pleasant.
June 23, 2025
Reply from VeinCentre - Poole
Hi Pat,
Thank you so much for your lovely feedback. We're really pleased to hear you felt at ease and well looked after by our team. Your kind words mean a lot.
Best wishes,
Katie
I thought I was paying £100 for the…
I thought I was paying £100 for the consultation but I was charged an extra £150. £250 for 10 minutes. Definitely NOT worth it.
June 4, 2025
Reply from VeinCentre - Poole
Hi Denise,
We’re disappointed to read your review as we usually get such lovely positive feedback about the VeinCentre Consultation. Please be assured that we are looking into your situation further - to understand more about your experience and to learn from what happened. We make it clear at booking that a consultation is £250 with a £100 deposit and this covers far more than just a short appointment. You are seen by an expert vascular consultant, receive a detailed duplex ultrasound scan of both legs, and a personalised treatment plan. We believe this level of quality and care offers real value, especially when it comes to making confident decisions about your health. But we absolutely appreciate your experience seems to have differed from that and we are undertaking a review to understand more. If you'd like to reach out to us please do so by asking for a Senior Patient Advisor on 01782 753960.
Many thanks once again and wishing you all the best,
Katie
No waiting list so speedy appointme t
May 12, 2025
Reply from VeinCentre - Poole
Hi Ann,
Thank you for your feedback! We’re proud to offer a variety of appointment times with no waiting lists, making it easier for you to book your next visit promptly. At Veincentre, we strive to make your journey smooth and convenient every step of the way.
Wishing you the best,
Georgina
Very informative surgeon and friendly…
Very informative surgeon and friendly nurse - could not fault them but i did not get follow up by the admin team after either procedure, only after first consultation hence why only 4 stars
January 7, 2025
Reply from VeinCentre - Poole
Hi Sue,
Thank you for sharing your feedback. We’re so pleased to hear that you found our clinic team friendly and informative. We’re truly sorry that you didn’t receive follow-up from the admin team after your procedures. This is not the standard of care we aim to provide, and we appreciate you bringing this to our attention.
Wishing you the best!
Georgina
A very friendly team
A very friendly team- from reception to medical staff. Easy to ask questions and to get hold of on the phone. I have to admit I was nervous and they couldn’t have been more helpful! A successful procedure and a noticeable improvement!
December 15, 2024
Reply from VeinCentre - Poole
Hi Rachel,
Thank you so much for sharing your experience! We're so happy to hear that our team made you feel comfortable and supported throughout the process, helping you to feel at ease. It's wonderful to know that the procedure was successful and you're already seeing an improvement. We’re here for you every step of the way and appreciate your kind feedback!
Wishing you the best,
Katie
All of the staff were very friendly and welcoming.
All of the staff were very friendly and welcoming.
Lasantha Wijesinghe was very clear and precise when explaining the procedure to me. Which made me feel comfortable and relaxed.
I would have no hesitation to recommend him and the clinic.
April 15, 2025
Reply from VeinCentre - Poole
Hi Kathryn,
Thank you for sharing your experience! We're so glad to hear that the staff made you feel welcome and comfortable. It’s great to know that the explanation of the procedure helped put you at ease. We truly appreciate your recommendation and are happy you had a positive experience with us!
Wishing you the best,
Katie
Faultless!
From first contact, Veincentre staff were first rate in their efficiency, friendliness, consideration and professionalism. The treatment appointments turned out to be pleasant experiences - informative, interesting, calming, reassuring and above all effective! I have had increasingly unsightly varicose veins for 50 years - only deciding to have them treated when a GP suggested they could ulcerate as their surface was increasingly prone to treatment-resistant eczema. My legs are already looking normal. I wish now that I had had it done decades ago!
March 4, 2025
Reply from VeinCentre - Poole
Hi Andrew,
What a lovely review - thank you so much for taking the time to share your experience! We’re so glad to hear that you felt supported, reassured, and well looked after throughout your treatment. It’s wonderful that you’re already seeing such a positive difference, and we’re thrilled to have helped you feel more confident and comfortable.
Wishing you the best,
Katie
From start to finish the experience was…
From start to finish the experience was very friendly and welcoming and the injection process was done with care and lots of information.
November 26, 2024
Reply from VeinCentre - Poole
Hello,
We're so glad to hear you had a friendly and welcoming experience from start to finish. We are are pleased that you felt informed and well cared for. Thank you for sharing your experience!
Best wishes,
Katie
All members of staff very helpful and…
All members of staff very helpful and friendly. I was kept informed of what was happening at my appointment and of any further treatments needed.
February 18, 2025
Reply from VeinCentre - Poole
Hello,
That’s wonderful to hear! We’re so glad you felt well-informed and supported throughout your treatment. Thank you for your kind words.
Best wishes,
Katie
Every one at Poole were friendly & made…
Every one at Poole were friendly & made my treatment go all the better. I’m very happy with the outcome
February 24, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Martin,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team in Poole. It's great to know you're happy with your treatment outcome. We appreciate you sharing your feedback!
Best wishes,
Katie
Laser, foam and microsclerotherapy to both legs.
A very professional, trustworthy and friendly team who made me feel at ease and carried out my treatment plan efficiently and effectively.
January 27, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Rosemary,
Thank you for your review. We're so pleased to hear that you felt at ease and well cared for by our team. Providing professional and effective treatment in a friendly environment is our top priority, and your kind words mean a lot to us.
Best wishes,
Georgina
The whole staff team are lovely…
The whole staff team are lovely welcoming and very professional! I was very anxious about having the procedure but Sarah and the nurse reassured me and completely put my mind at ease.
Would definitely recommend the vein centre to a friend.
December 2, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Kerry,
Thank you so much for your kind words! We're thrilled to hear that our team helped reassure you and eased you during your treatment. Providing a welcoming and professional experience is so important to us, and we're delighted that you felt supported throughout your treatment!
Best wishes,
Katie
Outstanding Treatment.
Exceptional treatment and aftercare by dedicated and highly experienced medical professionals.
November 19, 2024
Reply from VeinCentre - Poole
Hello,
Thank you so much for your lovely review. Our team of friendly experts are here to help, so we are so happy to hear about your experience. We loved welcoming you!
Best wishes,
Katie
I saw a very nice…
I saw a very nice consultant...Mr.Hacking. He explained everything very clearly to me,and made me feel at ease.
November 4, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Chelsea,
Thank you for your review, especially about our lovely team. It is so heart-warming to hear how we could put you at ease. Our aim is always to ensure you are as informed as possible, so we are so happy to hear your feedback!
Wishing you the best,
Katie
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