Everyone was very friendly from the minute l made contact with the centre. The consultant and assistant were very professional and explained the why’s and where for’s throughout the examination and th... See more
Company replied
Location
Switch locationUnit 3, Charity Farm, Dorchester Road, BH16 6JF Poole, GB
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See what reviewers are saying
Car park very limited but was able to park across road. Receptionist very helpful and my consultation was very professional and seemed thorough. Treatment was discussed and able to book the next appoi... See more
Company replied
Poole Vein centre. Brilliant. I had my procedures done in May and I cannot praise the whole team enough. From the start the receptionist Fiona was lovely and helpful and made me feel very... See more
Company replied
Everyone was really friendly and helpful , from the receptionist, nurses and the vascular consultant Sarah Hulin who put me at ease from our first meeting, She had a great sense of humour and chat... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Unit 3, Charity Farm, Dorchester Road, BH16 6JF, Poole, United Kingdom
4.7
Excellent
59 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Faultless!
From first contact, Veincentre staff were first rate in their efficiency, friendliness, consideration and professionalism. The treatment appointments turned out to be pleasant experiences - informative, interesting, calming, reassuring and above all effective! I have had increasingly unsightly varicose veins for 50 years - only deciding to have them treated when a GP suggested they could ulcerate as their surface was increasingly prone to treatment-resistant eczema. My legs are already looking normal. I wish now that I had had it done decades ago!
March 4, 2025
Reply from VeinCentre - Poole
Hi Andrew,
What a lovely review - thank you so much for taking the time to share your experience! We’re so glad to hear that you felt supported, reassured, and well looked after throughout your treatment. It’s wonderful that you’re already seeing such a positive difference, and we’re thrilled to have helped you feel more confident and comfortable.
Wishing you the best,
Katie
From start to finish the experience was…
From start to finish the experience was very friendly and welcoming and the injection process was done with care and lots of information.
November 26, 2024
Reply from VeinCentre - Poole
Hello,
We're so glad to hear you had a friendly and welcoming experience from start to finish. We are are pleased that you felt informed and well cared for. Thank you for sharing your experience!
Best wishes,
Katie
All members of staff very helpful and…
All members of staff very helpful and friendly. I was kept informed of what was happening at my appointment and of any further treatments needed.
February 18, 2025
Reply from VeinCentre - Poole
Hello,
That’s wonderful to hear! We’re so glad you felt well-informed and supported throughout your treatment. Thank you for your kind words.
Best wishes,
Katie
Every one at Poole were friendly & made…
Every one at Poole were friendly & made my treatment go all the better. I’m very happy with the outcome
February 24, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Martin,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team in Poole. It's great to know you're happy with your treatment outcome. We appreciate you sharing your feedback!
Best wishes,
Katie
Laser, foam and microsclerotherapy to both legs.
A very professional, trustworthy and friendly team who made me feel at ease and carried out my treatment plan efficiently and effectively.
January 27, 2025
Unprompted review
Reply from VeinCentre - Poole
Hi Rosemary,
Thank you for your review. We're so pleased to hear that you felt at ease and well cared for by our team. Providing professional and effective treatment in a friendly environment is our top priority, and your kind words mean a lot to us.
Best wishes,
Georgina
The whole staff team are lovely…
The whole staff team are lovely welcoming and very professional! I was very anxious about having the procedure but Sarah and the nurse reassured me and completely put my mind at ease.
Would definitely recommend the vein centre to a friend.
December 2, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Kerry,
Thank you so much for your kind words! We're thrilled to hear that our team helped reassure you and eased you during your treatment. Providing a welcoming and professional experience is so important to us, and we're delighted that you felt supported throughout your treatment!
Best wishes,
Katie
Outstanding Treatment.
Exceptional treatment and aftercare by dedicated and highly experienced medical professionals.
November 19, 2024
Reply from VeinCentre - Poole
Hello,
Thank you so much for your lovely review. Our team of friendly experts are here to help, so we are so happy to hear about your experience. We loved welcoming you!
Best wishes,
Katie
I saw a very nice…
I saw a very nice consultant...Mr.Hacking. He explained everything very clearly to me,and made me feel at ease.
November 4, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Chelsea,
Thank you for your review, especially about our lovely team. It is so heart-warming to hear how we could put you at ease. Our aim is always to ensure you are as informed as possible, so we are so happy to hear your feedback!
Wishing you the best,
Katie
Lychett Matravers Clinic
Lovely clinic at Lychett Matravers. Clean & modern. Very friendly & helpful staff. Nice country lane for the post-treatment walk too.
October 29, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Tressa,
We are so pleased to hear you had such a positive journey with us. We pride ourselves on our caring and friendly team, so we are so happy to hear your lovely feedback! We love reading reviews like yours, so thank you.
Best wishes,
Katie
Reply from VeinCentre - Poole
Hi Julia,
Thank you for your review. We loved seeing you and making you feel welcomed. We're so pleased we would make you feel at home.
Best wishes,
Katie
Thankyou for your patients
The surgeon and assistant did everything they could to make my visit as comfortable and as pain free as possible.
The worst part of the procedure is fear of the unknown and they were very thorough throughout to keep me posted as to what they were doing and what to expect (I asked not to watch!) which helped ease the anxiety.
October 14, 2024
Unprompted review
Reply from VeinCentre - Poole
Hi Karl,
Thank you for your lovely review and we're so pleased to hear you felt at ease during your treatment journey. Our main priority is you and supporting you throughout. We love reading reviews like yours, so thank you.
Best wishes,
Georgina
I visited The Vein centre in Poole
I visited The Vein centre in Poole in July for a consultation for Microsclerotherapy and was very comfortable with the examination and all of my questions were answered to reassure me. Mr Wijesinghe and the nurse, Jenny were very professional kind and friendly. I went ahead with the treatment at the beginning of October - the actual procedure I would say is virtually pain free and it’s early days from having it done I know but I have experienced absolutely no problems at all . Thank you to the team.
October 1, 2024
Unprompted review
Reply from VeinCentre - Poole
Hello,
Thank you for your lovely comments about our Poole clinic and team. We will be sure to pass this on! We're pleased to hear you felt comfortable and informed right from the start of your journey.
Best wishes,
Katie
5* experience
Was very conscious of my legs before visiting the vein centre. Always thought I would’nt be able to have anything done to get rid of my varicose veins but I’m so glad I spoke to the doctors down at the Poole branch. They were so helpful and explained everything to me in a friendly and professional manner. The process was so smooth and my legs have never looked better.
June 24, 2024
Reply from VeinCentre - Poole
Hi Erin,
We are so glad that we were able to help you and improve your confidence! Helping you reach your treatment results is exactly why we’re here, and we couldn't be happier for you. If you know someone who might benefit from our treatments, we’d love to let you know about our Refer a Friend programme. Both you and your friend will receive rewards as a thank you for choosing us! https://www.veincentre.com/refer-a-friend/
Best wishes,
Katie
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