Wonderful staff Consultant explains everything so understanding easy for patient Forgot to say i am trilled with results
Company replied
Location
Switch location46 The Avenue, SO17 1AX Southampton, GB
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See what reviewers are saying
I received treatment at the VeinCentre Southampton by Dr Nigel Hacking. All the staff at the Clinic were very pleasant and the process, from the initial assessment to the actual treatment and the f... See more
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The appointment was made easily. The reception staff friendly The Senior Nurse competent and Kindly which put me at ease. Meeting with the Consultant was really reassuring. He performed the scan... See more
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The team at the vein centre are excellent. Staff friendly and reassuring. I had visited a clinic a year before( entirely different company) where I was quoted a ridiculous amount for varicose vein tr... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
46 The Avenue, SO17 1AX, Southampton, United Kingdom
4.7
Excellent
70 reviews
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Everything was explained very clearly…
Everything was explained very clearly beforehand, & both Mr Hacking & the nurse, Jenna, did their best to put me at ease during the procedure; with very strict instructions post op to achieve the best results.
May 1, 2025
Reply from VeinCentre - Southampton
Hi Elaine
Thank you for your kind feedback! We’re glad Dr. Hacking and Jenna were able to clearly explain everything and help you feel comfortable during the procedure. Following aftercare instructions is key, and we’re pleased you felt well supported throughout.
Wishing you the best,
Georgina
The receptionist was so welcoming and…
The receptionist was so welcoming and helpful. She happy and polite! The doctor and his side kicked nurse made me feel so relaxed and explained everything and more. The doctor was funny too!
May 14, 2025
Reply from VeinCentre - Southampton
Hi Samantha,
Thank you for your wonderful feedback! We’re so pleased to hear that from the receptionist to the doctor and nurse, the whole team made you feel welcome, relaxed, and well informed. We always aim to create a friendly, reassuring environment where patients feel comfortable and fully supported throughout their visit.
Wishing you the best,
Georgina
Reply from VeinCentre - Southampton
Hi Kate,
Thank you for your lovely review! We always strive to offer prompt appointments and clear, helpful information, so we're really pleased to hear this was your experience
Wishing you the best,
Georgina
A Huge Thank You
I would like to thank the entire staff at the Southampton Clinic. From the moment you arrive, Ann- Marie is so welcoming and polite. The Clinical Staff are also so professional, help to put you at ease and provide excellent advice regarding medical procedures and aftercare. I have been delighted with the improvement made in dealing with the thread veins in my legs. Thank you to everyone involved. Karen
May 8, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Karen,
Thank you so much for sharing your experience. We’re delighted to hear you felt welcomed, supported, and well looked after throughout your visits. It’s great to know you’re pleased with your results. Your kind words mean a lot to the whole team!
Wishing you the best,
Georgina
Lovely staff and so far happy with…
Lovely staff and so far happy with results
April 24, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Siobhan,
Thank you for your kind words. We're really pleased to hear you're happy with the results and that our team helped make your experience a positive one!
Wishing you the best,
Katie
Would highly recommend
Would highly recommend, the whole team were very professional and friendly, Nigel and Jenny explained the procedures and aftercare thoroughly.
Was a quick procedure which I wish I had done years ago.
Thank you all.
January 29, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Deborah,
Thank you so much for your lovely review. We are so pleased to hear that you had such a posititve expeience with our team. It's heartwarming to hear you took the step to get treated and we couldn't be happier for you! We loved welcoming you to Veincentre.
Wishing you the best,
Katie
The team are very professional &…
The team are very professional & friendly and put me totally at ease
March 13, 2025
Reply from VeinCentre - Southampton
Hi Michelle,
It’s so lovely to hear that you felt completely at ease during your visit. Our team always strives to be both professional and friendly, ensuring you feel comfortable and well cared for. Thank you for sharing your experience!
Wishing you the best,
Katie
5 star treatment
I had my vein treatment 6 weeks ago at the Southampton branch and the service was excellent. No more itchiness or pain. Recently had my follow up appointment and had some more injections to finish everything off, so all good. I was recommended to the veincentre and I will be recommending it to others.
February 24, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi James,
Thank you for sharing your experience. It’s fantastic to hear that your treatment went smoothly and that you’re already free from itchiness and pain.
Your recommendation means a lot to us! We would love for you to use our Refer a Friend programme, where both you and the person you refer will both receive rewards as a thank you! You can learn more here: https://www.veincentre.com/refer-a-friend/ .
Best wishes,
Katie
First Impressions
Very welcoming friendly helpful well informed staff
February 24, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Ann,
Thank you for your feedback! We're so glad to hear that you had a positive first impression of our team and that you found everyone welcoming. We truly appreciate your kind words!
Best wishes,
Katie
Veincentre 💯 the best 👍
I had treatment on one leg. And I can assure you that, from the first day I decided to do my treatment, I was always very well received.
Starting with the reception that.
Sue Bramder always very friendly.
And helpful, and she always offered me a coffee.
And nurse Denna Smith was always very friendly and very helpful.
And always very concerned about knowing if I was okay.
And ready to help me.
And Dr. Anna Smarrock. She has magical hands. She did an excellent job. From the first day that the Doctor started the treatment. I never had any pain, thank God. 😊
My leg is still recovering, because the treatment ended on 17-01-2025.
But I can say that the recovery is going very well. And there is already a huge difference.
And I can recommend it to everyone who wants to do it. And I can guarantee that you won't regret it💯😍💐
January 17, 2025
Unprompted review
Reply from VeinCentre - Southampton
Hi Sonia,
We are so happy to read your review. It is amazing to hear that you felt well looked after and that you found the process painless! We are thrilled that you are seeing such great results already. It is so rewarding to hear feedback like yours, so thank you so much for sharing your experience with us. We are so pleased that we could help!
If you know someone who could benefit from our treatments, don't forget about our Refer a Friend program! You and your friend can both enjoy rewards. You can find out more here: https://www.veincentre.com/refer-a-friend/.
Best wishes,
Katie
Highly Recommended
I had particularly bad varicose veins at the back of one leg and my other leg had been damaged in a car accident as a child leaving me with soft tissue damage and swelling. I had soreness after exercising and was also self-conscious about wearing shorts. I was nervous but from start to finish The Vein Centre team at Southampton looked after me and did a wonderful job. The change is pretty unbelievable to be honest and my legs continue to improve. As a patient you do need to take some responsibility for ensuring the positivity of the outcome so it's important to do as you're told with respect to aftercare but you are very well informed and supported through this. Many thanks to Anna, Jenna, Sue and Kayleigh Highly recommended.
November 20, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hello,
Thank you so much for sharing your experience! We’re so happy to hear that the team at our Southampton clinic made you feel comfortable and supported throughout your treatment. It’s amazing to know that you’re seeing such positive results, especially after the challenges you've faced. Anna, Jenna, Sue, and Kayleigh will be over the moon with your kind words. We’re so grateful for your trust and recommendation, and we’re here for you every step of the way as your legs continue to improve.
Wishing you the best,
Georgina
Excellant
Good communication, friendly helpful staff. Procedure was explained in great detail . So happy with the results. 100 % recommended anyone wanting to their veins removed
November 27, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Paulette,
Thank you so much for your kind words and fantastic review! We're delighted to hear that you had a positive experience with us and that you’re happy with your results. It’s wonderful to know you felt well-informed and supported throughout your journey.
Best wishes,
Katie
Everything was satisfactory apart from…
Everything was satisfactory apart from the absence of an official receipt, despite this being requested.
October 31, 2024
Reply from VeinCentre - Southampton
Hi Ross,
Thank you for your review. We are pleased to hear that you are happy with your clinic experience. We sincerely apologise for the delay in providing the official receipt, and we’re glad to confirm it has now been sent to you.
Wishing you the best,
Katie
Confident staff
All staff I encountered were approachable, capable and helpful
November 21, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Ann,
Thank you for your feedback. We pride ourselves on our friendly team, so we are thrilled to read your comments. We loved seeing you!
Best wishes,
Katie
Really recommend Southampton clinic!
Very professional and friendly, as always, I went for the follow up treatment and I was extremely happy with everything. Really recommend the Southampton clinic! Thank you very much!
November 13, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hello,
Thank you for your lovely review, expecially about our Southampton team. We always aim to provide a warm welcome, so we couldn't be happier to read your feedback.
Best wishes,
Katie
Treatment totally ineffective
Treatment in Southampton did not improve thread veins on legs at all. Don’t know if it is the product or the way it was injected. The saline solution that is no longer licensed for use in the UK worked perfectly for me years ago when I went to a different clinic.
April 1, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Louise,
We are truly sorry to read your comments. We are proud to have helped thousands of people, and we are therefore disappointed that you haven’t seen the results you hoped for.
We would love to solve this for you so please contact us on 01782 753960 and a member of our Team will be happy to discuss the matter personally with you. We genuinely value your input and would welcome the opportunity to make things right.
Best wishes,
Katie
The team at the vein centre are…
The team at the vein centre are excellent. Staff friendly and reassuring. I had visited a clinic a year before( entirely different company) where I was quoted a ridiculous amount for varicose vein treatment. The ultrasound took forever and I left feeling humiliated. The vein centre in Southampton were in complete contrast and treated me with respect. After my treatment I felt results straight away, the heaviness and pain had gone. I would highly recommend the vein centre in Southampton.
July 31, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Vanessa,
Thank you for your review about our Southampton clinic and our team. It is so heart-warming to hear how our treatment has relieved your symptoms. We are thrilled that you are pleased with your journey with us and your results!
Best wishes,
Katie
Very straightforward appointment clear…
Very straightforward appointment clear explanations given and confidence in the procedure planned. Costs clearly explained but not pushy in any way.
October 5, 2024
Reply from VeinCentre - Southampton
Hi Katie,
Thank you for your lovely comments. We are so glad to see you felt informed and confident throughout your journey with us. We pride ourselves on our transparent pricing and no hidden costs, so we're pleased to hear this!
Best wishes,
Katie
Very positive experience
I was informed of all my options and knew what to expect during the procedure. They were very friendly and welcoming. I was able to make an informed decision on the procedure I wanted and I am very pleased with my results.
June 12, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Amy,
Thank you for your lovely review. So glad to see you felt informed and at ease throughout your journey with us. Helping you reach your treatment results is exactly why we’re here, and we couldn't be happier for you.
Best wishes,
Georgina
WOULD HIGHLY RECOMMEND
Had my procedure in Southampton, from walking through the door to consultation to procedure was 5 star.
The consultant Mr El-Basty explained the procedure and was happy with the results too. Jenny the nurse who was assisting was so kind, explained what was happening and I felt at ease. I would highly recommend.
October 9, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Julie,
Thank you for your lovely comments about our Southampton clinic and the team. We will be sure to pass this on. We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well.
Best wishes,
Katie
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