Friendly welcome, appointment was on time. The consultant explained everything very well and I was able to make an informed decision as a result
Company replied
Location
Switch location46 The Avenue, SO17 1AX Southampton, GB
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See what reviewers are saying
Couldn't believe what a positive experience this has been. Staff so reassuring and welcoming; utterly professional staff; a great outcome. I have been able to wear shorts throughout this heatw... See more
Company replied
I would like to say a big thank you to Anna Sharrick, Genna & Anne Marie for the care and attention that I received at the clinic. They carried out their jobs to the highest standard. I feel very luck... See more
Company replied
I recently underwent varicose vein treatment with consultant vascular surgeon Mr Ahmed El-Basty at the Vein centre 46 The Avenue Southampton. I am extremely pleased with the care I received. From the... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
46 The Avenue, SO17 1AX, Southampton, United Kingdom
4.7
Excellent
77 reviews
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Treatment totally ineffective
Treatment in Southampton did not improve thread veins on legs at all. Don’t know if it is the product or the way it was injected. The saline solution that is no longer licensed for use in the UK worked perfectly for me years ago when I went to a different clinic.
April 1, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Louise,
We are truly sorry to read your comments. We are proud to have helped thousands of people, and we are therefore disappointed that you haven’t seen the results you hoped for.
We would love to solve this for you so please contact us on 01782 753960 and a member of our Team will be happy to discuss the matter personally with you. We genuinely value your input and would welcome the opportunity to make things right.
Best wishes,
Katie
The team at the vein centre are…
The team at the vein centre are excellent. Staff friendly and reassuring. I had visited a clinic a year before( entirely different company) where I was quoted a ridiculous amount for varicose vein treatment. The ultrasound took forever and I left feeling humiliated. The vein centre in Southampton were in complete contrast and treated me with respect. After my treatment I felt results straight away, the heaviness and pain had gone. I would highly recommend the vein centre in Southampton.
July 31, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Vanessa,
Thank you for your review about our Southampton clinic and our team. It is so heart-warming to hear how our treatment has relieved your symptoms. We are thrilled that you are pleased with your journey with us and your results!
Best wishes,
Katie
Very straightforward appointment clear…
Very straightforward appointment clear explanations given and confidence in the procedure planned. Costs clearly explained but not pushy in any way.
October 5, 2024
Reply from VeinCentre - Southampton
Hi Katie,
Thank you for your lovely comments. We are so glad to see you felt informed and confident throughout your journey with us. We pride ourselves on our transparent pricing and no hidden costs, so we're pleased to hear this!
Best wishes,
Katie
Very positive experience
I was informed of all my options and knew what to expect during the procedure. They were very friendly and welcoming. I was able to make an informed decision on the procedure I wanted and I am very pleased with my results.
June 12, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Amy,
Thank you for your lovely review. So glad to see you felt informed and at ease throughout your journey with us. Helping you reach your treatment results is exactly why we’re here, and we couldn't be happier for you.
Best wishes,
Georgina
WOULD HIGHLY RECOMMEND
Had my procedure in Southampton, from walking through the door to consultation to procedure was 5 star.
The consultant Mr El-Basty explained the procedure and was happy with the results too. Jenny the nurse who was assisting was so kind, explained what was happening and I felt at ease. I would highly recommend.
October 9, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Julie,
Thank you for your lovely comments about our Southampton clinic and the team. We will be sure to pass this on. We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well.
Best wishes,
Katie
Professional Service
I have just completed my final visit to Veincentre Southampton..I must say that I was very happy I chose them to carry out proceedures on my leg veins.Dr Nigel Hacking was very knowledgeable and Professional along with Nurse Jenna Smith they both made me feel at ease while telling me what was happening during my treatment .I must also say that although it was a little uncomfortable it was not as painful as I expected.I can already see improvement but have to wait until the last treatment takes it’s course..The whole team made me feel comfortable and welcome.
October 9, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hi Roy,
Thank you so much for your review of our Southampton clinic and the team. It was a pleasure to welcome you! Knowing that we are helping you achieve such great results makes everything we do worthwhile. We can't wait to see you again.
Best wishes,
Katie
Would not recommend
I attended the Southampton Clinic late 2022. The consultation went well and I looked forward to Summer of 2023 when I hoped to be able to wear knee length dresses and shorts.
No such luck, My legs are worse with clusters of small veins on both legs and large vein on right knee. I was injected collapsing a large vein running knee to thigh on right leg. I see no improvement at all. I did state that I was having it done purely for cosmetic reasons. I am disgusted as I paid almost £3000 and the treatments were extremely painful. I would not recommend this clinic for cosmetic reasons. This has been my second summer not revealing my legs. I’m so sorry I did not take before pictures. I have rung to complain but nothing came of it.
October 20, 2023
Unprompted review
Reply from VeinCentre - Southampton
Hi Kate,
We are so sorry to hear about your concerns. Our goal is always to provide the best possible results and care. We would really appreciate the opportunity to review your experience, understand more about your journey with us so far and hopefully put things right for you. Please do reach out to our team on 01782 753960 and ask to speak to our Senior Patient Advisor. We would love the chance to help you reach your desired results and we will work to help you achieve this.
Best wishes,
Katie
Business-like but a bit stressful.
Very professional in attitude but I felt rather rushed and as if I needed to be in and out quickly.
September 25, 2024
Unprompted review
Reply from VeinCentre - Southampton
Hello,
Thank you for sharing your feedback with us. We are truly sorry to hear that we didn’t quite meet your expectations. This is not the experience that we strive to provide as we believe everyone should feel comfortable and relaxed in our care. We take your concerns seriously and we will be passing this feedback on to ensure that this does not happen in future. If you would like to discuss your experience with us further, please reach out to us at 01782 753960. We would love to hear from you and learn how we can do better in future.
Warm regards,
Katie
Very helpful
Very helpful and friendly.
Rapid attention to my needs.
Difficult to find as House numbers are inconsistent.
September 11, 2024
Reply from VeinCentre - Southampton
Hi Libby,
We really appreciate your comments! Thank you for your feedback about finding our clinic. I will share this with the team.
Best wishes,
Katie
Reply from VeinCentre - Southampton
Hi Catherine,
Thank you for your review. We are so happy to hear you had a positive experience with us. We loved seeing you!
Best wishes,
Katie
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