Everything was super easy! I found this jacket after seeing it on another website on sale and it was significantly less on Velaro. Ordering was really easy with multiple ways to pay. I used Shop since... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Quick checkout, easy to navigate website. Very clear on pricing, shipping timeline, and customs expectations. I love when a company clearly states the expectations surrounding customs and duties (whet... See more
Company replied
As I was looking for new technology for my home office and ran into your ad for large capacity external HDD at a very affordable price and grabbed one immediatly. With free shipping AND a tip jar comp... See more
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I recently purchased the All-in-One Health Monitor from Velaro Travel. The ordering process was straightforward, and I’m looking forward to using the device and exploring its features. It’s a convenie... See more
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4.2
Great
203 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Easy size guides and and ordering was…
Easy size guides and and ordering was super simple
October 13, 2026
Unprompted review
Reply from Velaro Travel
Hello Consumer,
Thank you for your review! We’re happy to hear that our size guides made choosing the right fit easier and that placing your order was straightforward. We appreciate your feedback and hope you enjoy your purchase.
Reply from Velaro Travel
Hello Peter,
Thank you for your kind feedback. We’re delighted that you had a pleasant experience shopping with us. Your satisfaction means a lot, and we hope to serve you again in the future.
Easy to find the product I wanted…
Easy to find the product I wanted and checkout. Will review purchase after use. Hopefully delivery will be as reported.
October 11, 2026
Unprompted review
Reply from Velaro Travel
Hello Ava,
Thank you for your feedback. We’re pleased you found the right product without hassle and that checkout went smoothly. We hope your order arrives within the expected timeframe and that the product proves to be a great fit for your needs.
Shopped other sites
Shopped other sites, most charged shipping. Am a big fan of free shipping. Being first time user of your site, pop-up at check- out threw me a bit but all's well.
October 12, 2026
Unprompted review
Reply from Velaro Travel
Hello Robert,
Thank you for trying our store! We’re glad free shipping made a difference in your decision. We also appreciate your note about the checkout pop-up and understand that it can be unexpected for a first-time customer. We hope the rest of your shopping experience goes smoothly.
Easy to use.
October 11, 2026
Unprompted review
Reply from Velaro Travel
Hello Alicia,
Thank you for your feedback. We’re glad you found our website simple and convenient to use. We appreciate you choosing our store and hope you enjoy your shopping experience.
Happy Order.
Although I just ordered today everything went quite well. Efficient, tracking immediately, all good.
October 11, 2026
Unprompted review
Reply from Velaro Travel
Hello Slater,
Thank you for your review. We’re pleased your order went smoothly and that you received tracking information right away. We hope your parcel arrives promptly and that you’re just as satisfied with the product itself.
The site was easy to navigate and…
The site was easy to navigate and simple to order from.
October 11, 2026
Unprompted review
Reply from Velaro Travel
Hello Mark,
Thank you for sharing your experience. We’re happy to know that finding your way around our website and placing an order felt effortless. We hope you enjoy your purchase!
Was very easy to complete order
Was very easy to complete order. Hopefully product is what they say it is.
October 10, 2026
Unprompted review
Reply from Velaro Travel
Hello Gary,
Thank you for your feedback. We’re glad placing your order was quick and straightforward. We hope the product meets your expectations when it arrives and that you’ll be pleased with your choice.
Reply from Velaro Travel
Hello Roy,
Thank you for your feedback. We’re glad your order confirmation arrived promptly and that you received confirmation of your purchase without delay. We hope the rest of your shopping experience goes just as smoothly.
The plaid jacket has become one of…
The plaid jacket has become one of those pieces I keep reaching for. It has enough detail to stand out but still works with basic clothes. I wore it on a weekend away recently and it was comfortable the whole day.
September 22, 2026
Unprompted review
Reply from Velaro Travel
Hello Jonas,
Thank you for sharing your experience. We’re delighted that your plaid jacket has become a favourite and that it combines style with all-day comfort. It’s great to know it works so well for both trips and everyday outfits.
This is scam company advertising External SSD 128 TB Compact and Fast Portable Drive for $59.99 Beware?
This is scam company advertising External SSD 128 TB Compact and Fast Portable Drive for $59.99 Aus. Be Ware. Do your own research first.
October 10, 2026
Unprompted review
Reply from Velaro Travel
Hello Amanda,
Thank you for raising your concerns. We understand that advertised storage capacity and product specifications need to be clear and accurate. Please contact our customer service team with the product link and any order details so we can review the listing and address your concerns.
Have been trying to find a home device…
Have been trying to find a home device for a1c for a while.Hope this works.
October 9, 2026
Unprompted review
Reply from Velaro Travel
Hello Customer,
Thank you for giving our product a try. We understand how important it is to find a home device that meets your needs, and we hope it proves useful for you. We appreciate you sharing your experience and wish you all the best with your purchase.
Reply from Velaro Travel
Hello martindale,
Thank you for your feedback. We’re glad you found it easy to browse our store and complete your purchase, and that free shipping made the experience even better. We appreciate your support!
Because I have nerve damage to my feet…
Because I have nerve damage to my feet after chemo. I find the barefoot shoes easy to walk in also doesn't squash up my feet.
October 9, 2026
Unprompted review
Reply from Velaro Travel
Hello Lynette,
Thank you for sharing your experience with us. We’re glad to hear that the barefoot shoes feel comfortable when walking and give your feet room without squeezing them. We hope they continue to serve you well.
I found exactly what I needed
I found exactly what I needed, I have problems feet and its difficult to get what I really need. Easy to find here and great price.
September 27, 2026
Unprompted review
Reply from Velaro Travel
Hello Colin,
Thank you for your kind review. We’re pleased to hear that you found exactly what you needed and that our selection made it easier to find a suitable option at a good price. We hope your purchase provides the comfort you were looking for.
Fake company please dont waste your…
Fake company please dont waste your money. No tracking system and only automated replies. Its been 20 days my bag has not come and I have no place to take my money back. Please be careful
August 5, 2026
Unprompted review
Reply from Velaro Travel
Hello Sharada
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the delivery delay, tracking information, and communication you received. Your feedback about our shipping process and customer service is important to us, and we take it seriously as we continue to review and improve our processes. Thank you for taking the time to share your experience with us.
Wish I could give zero stars
Made the mistake of not looking for reviews before buying. Purchased an outdoor hat with flap- it does not look like the picture at all and is terrible quality. When I attempted to return it I was informed I would have to pay shipping to China as well as custom duties, which would end up being many times more than what I paid for the hat. They offered me 2 other options, 1 being a gift card for 60% of the purchase price (not sure why anyone would accept this after seeing the quality of their products), and the other being a 30% refund if I kept the hat. I opted for the 30% refund even though this is a joke, and the hat will be going in the garbage. Please do yourself a favor and do NOT purchase from this company.
August 9, 2026
Unprompted review
Reply from Velaro Travel
Hello Susana
We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the product quality, the differences between the item received and the product images, and the return options available to you. Your feedback about our products, return process, and customer service is important to us, and we take it seriously as we continue to improve our processes. Thank you for taking the time to share your experience with us.
The bucket hat was not as described and…
The bucket hat was not as described and was overpriced. It was supposed to be solid white. It came with plaid on the inside. I hate plaid. Plus it was cheaply made. When I asked to return it they said I’d have to pay shipping to China that would cost $187. Otherwise they’d only give me 25% of my purchase price. Such a rip off. Never trust them! Don’t buy from this Chinese company. This is copied from your website page where I chose the SOLID COLOW WHITE hat. The hat I received is plaid inside! Refund my purchase price! No where does it say plaid.
Details
Design feature: Fully reversible
Pattern: Solid colors
Fit range: One size fits most
Weight profile: Lightweight
Brim style: Flexible and multi-stitched
Crown type: Unstructured
Storage capability: Foldable and flat-packing
Color: Ginger, Khaki, Pink, Purple, Red, White, Yellow, Gray
I would post a photo or video proving the hat is plaid but your site won’t allow it. If you take down my bad review, that is VERY SUSPICIOUS.
August 3, 2026
Unprompted review
Reply from Velaro Travel
Hello Mrs Walterhoefer
We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the product description, product quality, and the return process. Your feedback about our products, customer service, and handling of return requests is important to us, and we take it seriously as we continue to improve our processes. Thank you for taking the time to share your experience with us.
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