Velaukgoods Reviews 49

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often finding them to be of good quality and effective, with many reporting that items work as advertised and are easy to use. People also appreciate the quick delivery and efficient service. However, some people were dissatisfied with product quality, citing issues such as items arriving faulty, breaking quickly, or not working as expected. Specific complaints include products leaking, power buttons failing, items rusting after first use, and poor quality materials.

What people talk about most

Product

Users describe ambiguous interactions with products. Many customers praise product quality, noting items like... See more

Quality

Consumers find quality to be ambiguous, with some praising products for being very good, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so... See more

Rated 5 out of 5 stars

I was very pleased to get this set of needles cotton etc. The needles especially so much better any others that l have. The cotton to was very strong which l found helped when sewing by hand. I ha... See more

Rated 5 out of 5 stars

After using this item I was amazed at how fast the hair disappeared. This is 1,hell of a machine. I will definitely recommend to my friends and family. Keep up the good work 💯

Rated 5 out of 5 stars

I ordered the item just for fun thinking it won't work,but I was dead wrong it does just like it says on the can 10 out of 10.



Contact info

3.2

Average

TrustScore 3 out of 5

49 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Finally tackled that weird corner grime

Already left it standing upright after scrubbing the tiles and realized the bristles return to shape pretty quick. The weight's lighter than my old wood-handled brush, which I never liked for corners. First clean, some of the gray bristle dust came off, but then it stopped. For the awkward gap next to the tub, this actually reached where nothing else worked.

May 18, 2026
Rated 3 out of 5 stars

Switched from old bands, this stitching holds up

So I actually kept using it daily since I got it, and the seams are way tighter than the floppy ones I used from the gym—those stretched uneven after a week, but here every loop still keeps its shape. Only wish the fabric was a bit softer against bare skin, but honestly, it works.

April 24, 2026
Rated 3 out of 5 stars

The lost batteries

Fast delivery and how easy it was to order. The only problem I did have was when it was delivered the box was crushed. I don't believe it left your warehouse like that, but I did lose one pack of batteries. They had come apart and fell out of the box. So, otherwise I will buy again in the future.

March 8, 2026
Rated 1 out of 5 stars

Product rubbish poor quality doest fit…

Product rubbish poor quality doest fit together properly do no buy this item

January 8, 2026
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@velaukgoods.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Rated 1 out of 5 stars

terrible quality

terrible quality. I ordered the bicycle set for for son and it was absolutely crap. I would say similar to ones in pound shop. Parts dint fit and i came with no instruction manual. There was no guidance on how to return it. so will nevee use this website again

December 20, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you for taking the time to share your disappointing experience with the bicycle set ordered for your son.
We’re truly sorry to hear the product was of poor quality, with ill-fitting parts and no instruction manual included, and that you also faced difficulties finding guidance on how to return it—this falls far short of the standard we aim to provide, and we understand your frustration completely. To properly verify your order details, review the product quality issues and assist you with the return process, please send your complete order information to our customer service email: service@velaukgoods.com . Our dedicated team will assess your inquiry thoroughly and respond to you with a suitable solution within 24 hours.
We appreciate your patience as we work to resolve this matter for you.

Rated 1 out of 5 stars

I have not noticed any difference i…

I have not noticed any difference i have not seen any gunk coming out of the exhaust. I have not noticed any difference in the engine. Thank you.

January 21, 2026
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Bought a portable juicer

Bought a portable juicer - product leaked and power button didn’t work - the worst product I’ve bought on the internet - ever. Waiting to see what customer services looks like - not holding my breath!

The company have asked for more details - what more can I say? I have a photo and a video of the problems which I will send to their customer service we setvices - Trustpilot - do not delete this review - it is 100% valid - unfortunately your dite wouldn’t let me upload the pictures.

December 29, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@velaukgoods.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.

Rated 4 out of 5 stars

The service was quick and efficient

The service was quick and efficient, the product is very good and simple to use, one slight improvement would be when there is no phone in place , the holder part rattles , which is a little annoying.overall though a good product

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality Takes forever to charge

Poor quality Takes forever to charge
Waste of time and money

December 1, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@velaukgoods.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Rated 5 out of 5 stars

Non stick pan

Excellent quality and service from this company my item came as described and within a short delivery time keep up the good work

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

What’s showing in video completely…

What’s showing in video completely different does not work at all does not clean any oily or greasy things just waste of money

November 27, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Hopeless for what it is

Hopeless for what it is. Broke on the 1st attempt at attaching to my vent. Very awkward to attach a mobile phone..

December 7, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@velaukgoods.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

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