Velaukgoods Reviews 49

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often finding them to be of good quality and effective, with many reporting that items work as advertised and are easy to use. People also appreciate the quick delivery and efficient service. However, some people were dissatisfied with product quality, citing issues such as items arriving faulty, breaking quickly, or not working as expected. Specific complaints include products leaking, power buttons failing, items rusting after first use, and poor quality materials.

What people talk about most

Product

Users describe ambiguous interactions with products. Many customers praise product quality, noting items like... See more

Quality

Consumers find quality to be ambiguous, with some praising products for being very good, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so... See more

Rated 5 out of 5 stars

I was very pleased to get this set of needles cotton etc. The needles especially so much better any others that l have. The cotton to was very strong which l found helped when sewing by hand. I ha... See more

Rated 5 out of 5 stars

After using this item I was amazed at how fast the hair disappeared. This is 1,hell of a machine. I will definitely recommend to my friends and family. Keep up the good work 💯

Rated 5 out of 5 stars

I ordered the item just for fun thinking it won't work,but I was dead wrong it does just like it says on the can 10 out of 10.



Contact info

3.2

Average

TrustScore 3 out of 5

49 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Was not delivered to my address,very…

Was not delivered to my address,very disappointed

December 14, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 4 out of 5 stars

Fast delivery and great product its the…

Fast delivery and great product its the first one thats actually worked in my car so I would recommend it to anyone I have a strange material dash and strange shape and also have a large phone and it fits fine well impressed thanks

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Ordered 11.11.2025 & still not recieved 12.12.2025, customer service is non existant & they dont answer emails.
Dont buy from this company

November 11, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@velaukgoods.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Rated 1 out of 5 stars

Useless company

Please please do not use this company you do not receive your goods. It is a waste of time getting in touch with customer service as they as about as helpful as a chocolate fire guard yes they give you a tracking number which you can follow which all looks good until you get the final message which say can’t deliver parcel can’t find address which I find very suspicious as I have loads of parcels delivered from different companies and believe me you would have more chance of climbing Mount Everest than finding out where your parcel is of course you can get cheap deal but if you don’t receive it it’s not that cheap

December 3, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 5 out of 5 stars

Easy install, ease of use.

This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Would give mo stars as it never

Would give mo stars as it never arrived. I would recommend not ordering from this company

September 18, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

i bought the pan and unfortunately it…

i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set

September 15, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 5 out of 5 stars

Refund…

Fi purchased an item which was faulty and received a full refund with apologies

October 27, 2025
Unprompted review
Rated 2 out of 5 stars

purchased 3 torches all three are out…

purchased 3 torches all three are out of power after about 20-30 minutes use (not constant use either).
Purchased car air diffuser even after a full charge it does not work appears to be cheap nasty goods and would probably not purchase again

October 20, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 2 out of 5 stars

Not good

The writing in the item is so very small it's impossible to read.

August 18, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

Awful

It looked the same as in the pictures, but it was awful. Not only did it not work as expected, but it also had a terrible smell. Honestly, it’s embarrassing to sell something like this.

August 14, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

They were rubbish

They were rubbish. Pins bent and I couldn’t use either. ( I ordered2)

September 11, 2025
Unprompted review
Velaukgoods logo

Reply from Velaukgoods

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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