While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Mobile bike repair service. Also providing ride support internationally.
Contact info
London, London, London, United Kingdom
- 03335006500
- info@velocitycycling.co.uk
- velocitycycling.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great Customer Service
I recently moved to London and had been looking for a reliable source for all my bike repair and maintenance needs. After a high recommendation from my local chippy I contacted Velo.
I have been pleasantly surprised by just how fantastic this group is. Friendly on email and friendly, reliable and efficient in person. I especially appreciated the attention to detail Ebba had for my bike and lengths he went to to cause as little inconvenience to my day as possible.
It's back up and riding after a derailleur snap put it out of service. Now my commutes to work are much more pleasant. I couldn't recommend Velo anymore highly. Although I hope not to have too many problems with my bike in the future, I know if I do I have the upmost confidence contacting Velo to resolve any repair and maintenance on my bike.
Keep up the great work guys!
Excellent service from bicycles engineer
Excellent service from booking to day of service.
Ryan the bicycle engineer was super knowlegable, helpful, friendly and efficient in fixing our bikes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


