Absolutely fantastic customer service from Aoife who worked out a bespoke subscription to meet my needs - thank you! Great coffee and quick delivery
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Velo is an excellent company. They go beyond for their customers. You are always treated well and their range of coffees are brilliant. You don't just get excellent coffee however, you always find a... See more
Bought a new coffee machine on Velo as the price was the most competitive even with all the sales on in other stores. The machine came within 2 days, had free coffee beans which are amazing, free swag... See more
Very efficient company! I ordered a coffee machine on Friday morning and it arrived on Monday morning which is as fast as it could be. Included was a pack of coffee and several other little items 👍😁... See more
Helpful!
When I ordered beans instead of ground coffee by accident they helpfully ground the beans for me before dispatch of order!
Excellent coffee
Excellent coffee, excellent response and delivery times, excellent all round experience with Velo ... every time
Excellent service & response time to…
Excellent service & response time to any queries. Coffee is the best taste & flavour, I always look forward to morning fixie 😊
Super quick delivery and delicious…
Super quick delivery and delicious coffee. Highly recommend Velo subscription. Thanks so much!
Always a pleasure to order from velo
Always a pleasure to order from velo
What more could you want?
Excellent coffee (Velo Tandem is the one I like). Great value. Friendly service. Prompt delivery. And always a little free gift thrown into the box. What more could you want?
We ordered a gift for my friend
We ordered a gift for my friend. He is very happy with it.
Bloody good service alright
Bloody good service alright? got me a complimentary bag o' beans that are quiet nice. delivery was super quick and the deal was just perfect now. 100 recommended lads.
Always great coffee
Always great coffee, many varieties and at a good price. Customer service is second to none.
Great Company to deal with.
Delivery service is second to none and…
Delivery service is second to none and the coffee is exceptional and the free Velo coffee mug is the icing on the cake.
lovely coffee & fast delivery
I have placed a couple of orders so far, lovely coffee, fast delivery. Good user experience on the website. Extra treats included in the order as well which is a nice touch.
Super quick delivery and a free bag of…
Super quick delivery and a free bag of coffee in the package. Great service!
Great service and even better coffee
Great service. Prompt delivery with a great personal touch. Superb coffee. A trifecta of excellence
Quality products with fast shipping and…
Quality products with fast shipping and excellent packaging with personal touches. Great experience overall, will use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








