SCAM!! Order never received, Refund process none existent. Their email address bounce back and I just received this one their live chat response: "These people are scammers I'm sorry about that bu... See more
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In reply to my last review, this dodgy awful company replied that I had a full refund. No I didn’t. I contacted them through email to ask where this alleged refund was and intimated they never resp... See more
Company replied
The customer service for Vencae is pretty decent, just tell them your problem and you can leave the chat and wait for an email response. Helped me situate not viewing my order in the tracker page.
Company replied
This company is scamming users as I have read similar reviewa and I believe the five star ones are fake. I ordered on August, yet I still havent received my order. They lied about sending it out and t... See more
Company replied
Company details
Written by the company
Streetwear brand for the bold and unique.
Contact info
C-12/2, Gali No 10, Shyam Vihar Phase-2 Najafgarh, 110043, New Delhi, India
- 2134122250
- email@vencae.com
- vencae.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Doesn’t answer emails or ship
Vencae review
I got my jumper and t shirt in around 2 weeks and it looks the same as the website, it’s just the quality, it’s not great.
I recently placed an order with Vencae
I recently placed an order with Vencae, I have yet to receive a tracking number, I don’t even know if the order has even been processed. I have emailed them multiple times, I have tried to reach out to them via social media and text messages and haven’t even gotten a response, at this point it simply feels as if I have been scammed
Not a scam at all
I ordered from here last year and got my in 20 days which Ik is quite long but I got it so I don’t know what these reviews reviews are talking about
SCAM!!!!
SCAM....waiting for weeks for my order. No support...they just don't answer.
Don't order anything at this poor company
!!SCAM SCAM SCAM!!
If I could put zero starts I would!!!!
This place is a SCAM! Ordered back in September and STILL have not got my order!!!
Emailed, messaged on a number of occasions and they just ignore you!
DO NOT ORDER FROM HERE
HELP
i like the clothes a lot, ive read the reviews and hope this is not a scam. i have gotten no message about the clothes, hope fully they come I will edit if they do
Amazing!
Amazing!! It was kinda suspicious at first but their support helped me and the product was just like on the image.
Scammers.
Shipping Details
These items have not yet shipped.
Latest Update 2024-07-20
ordered on JULY , STILL DIDNT GET ANY ANSWER, writed them to email, instagram they just ignoring me
i dont recoment to order from them. cause u will lose the money and wont receive clothes.
ORDER HAS NOT BEEN RECIVED
ORDER HAS NOT BEEN RECIVED
Ordered nearly a month ago, tracking says it hasn’t even been packed
Emailed multiple times with no reply. Looks like there not going to send it at all wouldn’t recommend
I've waited for my shirt and belt over…
I've waited for my shirt and belt over 2 months and it has not gotten here I ordered faster shipping so it was extra.I tried reaching out with 3 emails and still no one has responded.I want a refund my order number is 7671
awful awful company!
awful awful company!! I ordered clothes for my son last year and they haven’t arrived!! I’ve sent emails and I’ve got no reply!!! I’m fuming and I’m going to take this further! It’s time I contacted the ombudsman!
Scam company
Scam company,
Items never sent, ordered over a month ago.
Contacted via email 5 times, message's 3 times.
Not a single reply
Scam Company
DO NOT USE
Genuine hate for this company they…
Genuine hate for this company they never sent me any emails back and even on live chats no responses. DO NOT BUY UNDER ANY CIRCUMSTANCES!!!!!!
Scammers
Scammers. I placed 2 orders totaling $119.00 and the never sent the items. Never refunded my money and will not answer emails texts or calls. They need to be arrested in my opinion. Do not buy from them
SCAM!
SCAM!! Order never received, Refund process none existent. Their email address bounce back and I just received this one their live chat response:
"These people are scammers I'm sorry about that but these people are scammers we as customer support always report these issues about shipment but they never do any we're sorry about everything but these people are scammers.
Worst online purchase experience ever
If there was an option to give no stars I would. Placed an order in November for my son’s Christmas present. I have yet to receive the items. I was then told that if it was not shipped by the end of December they would issue a refund. Absolutely no response to any emails or chats since then. I would NOT buy from this company. Worst experience I have ever had with an online purchase.
No items and no response
I have sent an email and did not receive a response back nor my order for my son's Christmas and birthday presents. I plan to blast the company's reputation with terrible reviews on YELP, Google, Facebook and X if my items don't come soon.

Reply from Vencae
Bought hoodies and tee over month ago
Bought hoodies and tee over month ago, no shipping no replay to my messages no any contact with company 😡

Reply from Vencae
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