venom-vape.co.ukReviews 

55
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

If I could give zero stars I would. Ordered 28th November. Nothing received. Phoned and emailed 3 x - no one answers, no response Is this a con merchant? My next course of action is a credit card... See more

Rated 5 out of 5 stars

I placed an order early December and due to the Royal Mail strike I didn't receive my package however, the team at venom vape sent out another order with 2 free boxes of oil by parcel force and I rece... See more

Rated 5 out of 5 stars

Great prices, variety and super fast delivery but the best part is the exceptional customer service offered by Dilraj. He went above and beyond, to make sure I had everything I needed and surpassed my... See more

Rated 1 out of 5 stars

so far, 10 days, no correspondence, no delivery nothing. I have sent email asking for update but, nothing...... took a phonecall, which surprised me when it was answered, to get my order sent. has no... See more


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2.9

Average

TrustScore 3 out of 5

55 reviews

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2.9

All reviews

(55)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Ordered 28th November. Nothing received. Phoned and emailed 3 x - no one answers, no response
Is this a con merchant?
My next course of action is a credit card charge back which will cost them even more money. How to ruin your business in one easy lesson!!

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

so far, nothing

so far, 10 days, no correspondence, no delivery nothing. I have sent email asking for update but, nothing......
took a phonecall, which surprised me when it was answered, to get my order sent. has now been received but I still feel that the experience warrants a 1* review, I won't be buying from this site again.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

I put an order in two weeks ago

I put an order in two weeks ago, no updates from company to say when delivery will be but money was taken straight away. Tried to ring, no answer and message can’t be left as mail box full. Emails can’t be delivered. Not happy with company

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

scammers

Phoned repeatedly not answering…answer machine is full so can’t leave a message..emails bouncing back saying email address not recognised…don’t use this company absolute scammers quick enough to take yer money …

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

Order not arrived

After ordering liquid over a week ago and receiving no tracking I have e-mailed (e-mail address won’t receive my messages) I have also called repeatedly and only getting through to the answering machine. Definitely seems like I have been scammed.

May 9, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking

Placed an order in November still waiting for it to be delivered. I have made several phone calls and sent messages. AVOID AVOID AVOID

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Good price, delivered to home address due to being local and postal strikes!! Easy to communicate with!! Highly recommended will order again!!

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Order

I placed an order early December and due to the Royal Mail strike I didn't receive my package however, the team at venom vape sent out another order with 2 free boxes of oil by parcel force and I received it the next day. Can't fault the service as they went over and above to accommodate me. Highly recommended this company and their oil is always top class

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

If I could give more than 5 stars

If I could give more than 5 stars, I honestly would.
A genuinely nice,helpful guy who couldn't do enough to help me out. He went above and beyond to make sure I had the vape juice in time for Christmas as royal mail lost my original order. I can't thank him enough

December 22, 2022
Unprompted review
Rated 1 out of 5 stars

Was my go to vape oil supplier

Was my go to vape oil supplier. 100% efficient. Order and pay on line three days later order delivered. Until 5 weeks ago!!
Still waiting for my order. Promised 3 special deliveries nothing received. Requested a refund. Not received. No further contact from company.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

I oredered £50 worth of vape juice on…

I oredered £50 worth of vape juice on 22/08/2022 and im still waiting for it to be delivered! Given so many excuses and told it had been delivered and then promised a 24hr special delivery! Im still waiting! Theres a tune in there somewhere haha!

September 11, 2022
Unprompted review
Rated 1 out of 5 stars

No delivery no communication …

I have been ordering from this company for a while. However I placed an order on 1/8/2022, the payment was taken from my account but I still haven’t received my order. I have tried phoning, email, messages and their Facebook page. Now to figure out how to get a refund!!!😡

August 12, 2022
Unprompted review

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