venom-vape.co.ukReviews 

55
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero stars I would. Ordered 28th November. Nothing received. Phoned and emailed 3 x - no one answers, no response Is this a con merchant? My next course of action is a credit card... See more

Rated 5 out of 5 stars

I placed an order early December and due to the Royal Mail strike I didn't receive my package however, the team at venom vape sent out another order with 2 free boxes of oil by parcel force and I rece... See more

Rated 5 out of 5 stars

Great prices, variety and super fast delivery but the best part is the exceptional customer service offered by Dilraj. He went above and beyond, to make sure I had everything I needed and surpassed my... See more

Rated 1 out of 5 stars

so far, 10 days, no correspondence, no delivery nothing. I have sent email asking for update but, nothing...... took a phonecall, which surprised me when it was answered, to get my order sent. has no... See more


Contact info

2.9

Average

TrustScore 3 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(55)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time placing an order from venom…

First time placing an order from venom and I will order from here again without a second thought they didn’t have the mg in the flavor I wanted ( after I ordered ) contacted me within a few hours then went above and beyond to get it for me and was still delivered in two days from me ordering. I’d give more stars if I could great customer service

April 28, 2022
Unprompted review
Rated 1 out of 5 stars

Any order never got delivered

I placed my order weeks ago and i also payed for flat rate and have still nit reviewed my order or any information from the company after i have tried to contact them.

April 26, 2022
Unprompted review
venom-vape.co.uk logo

Reply from venom-vape.co.uk

This issue was dealt with as soon as it was seen by the venom customer service team, Which resulted with the customer's order being resent out with a few extra bars as courtesy and apology as the original order did go missing due to royal mail.

Kind Regards
Venom Vapes Admin

Rated 5 out of 5 stars

Fantastic and effortless purchase

Fantastic and effortless purchase! An absolute delight to deal with! When I was ordering i wanted next day delivery, as I proceeded I was issued with a message to say currently a 3-5 day delivery! I went with it and it was here the very next day and the products are second to none! I’m ordering more tomorrow just because it was a pleasure

Asa white

April 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, exceeded all expectations. Great product range, which adds interest to my vaping experience
Friendly, professional and all around great experience. I would recommend to keen Vapers and beginners alike 🤩

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to deal with, prompt delivery :)

They didn't have the flavours I wanted in stock but contacted me promptly to offer alternatives and even offered an additional product to compensate. Very polite and easy to deal with :)

March 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Slight problem with my order, I was called and it was sorted within a few minutes of ordering. Will definitely be ordering again. Thanks again mate!

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

excellent customer service

Made an order and since the seller was local to me I offered to collect rather than wait for postage. The seller was happy to accommodate and said I was able to continue to do this for future orders. Very friendly service and knowledgeable recommendations!

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

I recently ordered 3 disposables from…

I recently ordered 3 disposables from this site. I got a phone call the next day to let me know that 2 of them were out of stock and to choose two different ones I did that and the next day the order was at my door. Brilliant customer service and delivery was amazing especially for this time of year. I will be using this site from now on as the quality of the product I bought was on point too. Well done venom vapes

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Venom Vape Review.

I have been using "Venom Vape" for a long time. I find them absolutely first class, both in their products and their customer service. On the few occasions I have had an issue, one call and the problem is sorted right away.
If you enjoy vaping then look no further.

October 25, 2021
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

An earlier delay in my order has now been corrected to my advantage and I am very pleased. I will continue to use this great product as i usually do.much appreciation to the helpful and friendly staff at Venom Vapes.

October 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look