VentraIP Reviews 296

Zack was just awesome, very helpful and very polite. The issue was rectified immediately, it was a pleasure being served by him. He really reinstated my faith in VentraIP.

Fantastic Support!

Ethan was incredibly helpful, patient and supportive. Nothing was too much trouble, no matter how many questions I asked. He resolved my issue quickly. I would definitely recommend Ventra IP!

Liam was awesome!
He helped me go through what was giving me errors and what was taking up over half of my allowed size!
Can't rate him highly enough!
Thanks Liam!!! :)

I continue to be blown away by the knowledge of VentraIP staff and the quality your products. You have an incredibly well managed business! You deserve every star.

Pleasantly presented precise information.

The fact that AMY was able to answer my questions & helped me understand that the Axigen Mailbox will work & be best for me

Appreciate support team's assistance to get me started.

Zack provided me with very simple details of what I need to do in order to address my issue. He was very friendly and efficient and used clear plain English (which is what I require when it comes to this sort of thing). Very helpful and would be happy to have him pick up the phone in the future. Good work Zack

Amazing fast service!

Hopeless. Website was always going offline and always had to explain that mailouts to 30k registered addresses are not spam.

Website went down and when it was finally unlocked, I found an unpaid invoice which they used to delete our website and data with. And they keep no backups.

George was an absolute lifesaver—exceptionally helpful, kind, and quick to assist with resolving some critical web health issues. His support was outstanding, and I truly can't thank him enough. That said, I also want to extend my sincere gratitude to the entire team and all the technicians who supported me over the past few weeks to get everything running smoothly. Fantastic work, everyone—you’re simply the best!

prompt service and easy to deal with.

I wanted to make sure I was backing up my C-Panel correctly and the response was quick, precise and easy to follow

Patient, well clarified advice. Quick response time for call in.

I'm still not receiving emails. People are saying emails to my address are bouncing. I've spent a week trying to migrate my service to Ventra. I am on hold AGAIN, currently number 5 in line. If i ever get to speak to someone I'm going to attempt to get all emails from my address sent to gmail. I give up!!!

Have been with VentraIP for years, with my Australian & International website hostings, domains, emails etc, their service is amazing and second to none, they fix every problem with a quick phone call. I am a customer for life! Thank you

George was just excellent
He listened closely to what I wanted and was very intuitive as to what I knew and what he could help me with

Possibly one of the best IT phone support person I have come across in 35 years of computers maintenance

Thanks George

Fabulous support without making me feel 'small' or incompetent. A pleasure to deal with.

These guys are always super responsive and helpful. Highly recommend