The webpage is customer friendly, easy to use, self explanatory. The puzzle came on time, even earlier than promised. I was satisfied with the quality.
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Nagyon minőségi puzzle, illetve a doboza is, a karton és a zsugorfólia, mintha a boltban egy "eredeti, gyári" puzzle-t vásárolnék, csak ezt saját képpel, és az ígért kiszállítási dátumot is betartott... See more
Extreme fast processing and delivery (in just 2-3 days), quality printing and materials. The user interface is easy to use, though has only limited settings to adjust the imported picture(s) - I had t... See more
I recently ordered a custom photo puzzle for my girlfriend's birthday, and I am extremely satisfied with both the service and the product. The shipping was fast, and the puzzle arrived in excellent qu... See more
Company details
Written by the company
A Venus Puzzle Ltd. 2004-ben alakult. Célja, hogy a vásárlókat kiváló minőségű fényképes termékekkel lássa el. Az évek során egyedülálló technológiát fejlesztettünk ki egyedi fényképes puzzle gyártására, illetve promóciós fényképes puzzle kisebb mennyiségben történő gyártására. A Venus Puzzle egyesíti a legmagasabb minőségi szabványoknak való megfelelést, a kiváló ügyfélszolgálatot valamint a megfizethető árakat.
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4.8
Excellent
202 reviews
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For the price the quality is not as…
For the price the quality is not as good as it was expected. Parts are too loose separates too easily.
February 4, 2023
Reply from Venus Puzzle
Hello,
Many thanks for taking the time to write us a review. We are sorry to hear that you're not happy with the quality of the puzzle you received. As customer satisfaction is our top priority, we have contacted you via email to get more details of the issue, to be able to investigate with the production team and resolve the problem. We would also like to offer you a suitable solution.
Please reply to our email.
Thanks in advance and looking forward to hearing from you.
~
Kind regards,
VenusPuzzle
Disappointment
I ordered a frame for a 500 piece puzzle. When it arrived it turned out that it was too small and my puzzle didn't fit in. I wrote a complaint letter and the client manager answered that probably I did something wrong.... Probably she wrote to me with google translate because it didn't make too much sense. I don't recommend venus puzzle. The frame was too expensive for that.
December 28, 2022
Reply from Venus Puzzle
Hello Márton,
Many thanks for taking the time to write us a review.
We're sorry about the confusion. Our frames are custom-made to match the dimensions of the puzzles we produce. Each producer uses their own forms and hence the puzzles produced by different producers have different dimensions.
On our website, we do not guarantee that our frames will fit the puzzles from different producers.
We have contacted you via email to discuss this further and offer you a solution.
~
Kind regards,
VenusPuzzle
👍👍👍👍👍👍👍👍👍👍
December 14, 2022
Nagyon minőségi puzzle
Nagyon minőségi puzzle, illetve a doboza is, a karton és a zsugorfólia, mintha a boltban egy "eredeti, gyári" puzzle-t vásárolnék, csak ezt saját képpel, és az ígért kiszállítási dátumot is betartották karácsony előtt. 5*
Very high-quality puzzle, as well as the box, cardboard and shrink wrap, as if I were buying an "original, factory" puzzle in the store, only this one with its own picture, and the promised delivery date was kept before Christmas. 5*
December 21, 2022
Easy to use the web site and they are…
Easy to use the web site and they are very-very quick
October 13, 2022
Good and nice product
August 31, 2022
Good product.
August 30, 2022
Perfect
Everything went perfect. The timing was perfect, the order came on the given time.
August 17, 2022
Overall very satisfied
Extreme fast processing and delivery (in just 2-3 days), quality printing and materials. The user interface is easy to use, though has only limited settings to adjust the imported picture(s) - I had to manipulate my pictures in a third party app before importing. I would recommend for the developers to build in more advanced features in a future release. Even so I’m fully satisified.
July 3, 2022
personal, quick, fun, creative
March 28, 2022
Great quality and service
The quality of the picture and the puzzle itself was very good! And the package arrived before schedule.
March 19, 2022
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