The goods I ordered came up way too big so I requested an exchange via Messenger and sent it back. VT responded quickly and a replacement pair was received in a reasonable time. (These are still con... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've made quite a lot of purchases from Vera Tucci over the last few. I've got a few leather bags which are REAL leather and not expensive. I've lost count of the amount of gloves I've bought as they... See more
Beautiful clothes at great prices, staff are wonderful, friendly and courteous, clothes are carefully packed and sent in good time. Excellent comms keep you informed about the progress of your order.... See more
I now have 5 linen dresses from Vera Tucci, they are flattering and comfortable, an easy no hassle throw on, they get compliments each time I wear them. The fabric is lovely and becomes soft and floa... See more
Company details
Written by the company
Uk based women's fashion and accessories online retail brand.
Contact info
unit 2 stroud farm, Ba2 7TQ, Bath, United Kingdom
- veratuccioriginals@gmail.com
- veratuccioriginals.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order arrived really quickly
The order arrived really quickly. I have bought these trousers in other colours and was adding more. I also bought some for a friend.
I have been very pleased with all the…
I have been very pleased with all the purchases from Vera Tucci.
Excellent service
Excellent service. Quality products. I have been shopping with Vera Tucci for a number of years now and have always been delighted with their products.
They look great, but they fall apart quickly
They look great, but within a couple of weeks, they're already falling apart. Threads coming loose left and right. This happened within the first week and it keeps getting worse. The way they're going, there's no way they'll even last this winter.
Do not use this site!
Do not use this site!
I placed a decent size order back on the 9th dec. appreciating postal strikes etc I waited until after Christmas to chase up. The only way you can contact them is through Facebook messenger. I did this and received an auto reply stating someone would come back to me within 24 hours. No one did (and no email in the spam file either!) I chased again and this time no auto reply, no reply at all. Seeing as no one has the courtesy to reply I am seeking support from my bank to claim back my money.
Given the difficulties re postal…
Given the difficulties re postal strikes, it was good to receive scarf in time for Christmas. Scarf was lovely
Have ordered from Vera Tucci many times…
Have ordered from Vera Tucci many times and have never had a problem. Products excellent value for money
Lovely gloves
Speedy delivery of wonderful gloves in rich glowing colours. They keep my hands lovely and warm with little weight or bulk
I purchased a Scarf bundle recently.
I purchased a Scarf bundle recently.
Lots of different colours and textures.
Excellent value for money.
Everything is of perfect quality
Very easy service to use
Very easy service to use , speedy delivery , the packaging is very neat .
Appalling
Ordered two items,received only one.
Tried to contact them,to find out you can only through Facebook.
So had to get daughter to do it.
Said they'd refund.
Wanted the item and apology,got neither.
Dress I did get was very very thin and cheap like a china import.
Sadly won't be buying of them again,they care very little for their customers
I love all the items
Apperance
Packed really well apperance good as present for Christmas. Smell very good
I ordered scarves on 02/12/22 and up to…
I ordered scarves on 02/12/22 and up to today my order still hasn't arrived and I have contacted them in Facebook messages and not 1 reply very unhappy
Lovely choice and fit
Great value for money, and a lovely fit. Great choice of colours, when in stock. Would use again
You sent a dress which I had not…
You sent a dress which I had not ordered and had nothing to do with me and a pair of socks which were not the ones I had ordered! When I managed to contact you , which was difficult, you sent me a return paid label . I have just packed up the dress and socks and have to drive to the post office to send them. I live in the country ,the post is a long way and I am 84!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







