Verminator Pest Control Reviews 

49
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant service Paul came round within half an hour of me calling, he was really friendly and knowledgeable, good value for money and the wasps were gone in about 15 minutes Can't re... See more

Company replied

Rated 5 out of 5 stars

Excellent personal service from Paul. Prompt, efficient, great communication and job done, no more moles! Just one setup visit with expert placement of tunnel traps using his years of experience, and... See more

Company replied

Rated 5 out of 5 stars

Had a rodent issue in our extension attic and called Paul. He has been amazing and very thorough when checking around the property for potential issues that might have led to our issue. Paul has been... See more

Company replied

Rated 5 out of 5 stars

Firstly, I chose Verminator because it was the only local business with a 5 star rating. Honestly I am not surprised. Communication was excellent even when we had to make changes at the last minute du... See more

Company replied

Company details

  1. Pest Control Service
  2. Bird Control Service

Written by the company

At Verminator Pest Control, we deliver trusted, effective, and professional pest management solutions for both residential and commercial clients across South and West Wales. With extensive industry experience, a fully qualified and certified technician is skilled in addressing a wide range of pest problems, including rodents, insects, birds, and more. Whether you're facing issues with rats, mice, wasps, ants, bed bugs, or other pests, we provide tailored, practical solutions designed to resolve the problem quickly and thoroughly. We recognise that pest issues can be both stressful and disruptive. That’s why we focus on responsive service, detailed inspections, and targeted treatments, ensuring minimal disruption and long-lasting results. Using a combination of proven methods and environmentally responsible techniques, we help ensure your home or business remains pest-free, safely and sustainably. Operating throughout South and West Wales, Verminator Pest Control is known for its fast response times, competitive pricing, and exceptional customer service. Our five-star reviews on Google, Trustpilot, Bark, and Facebook reflect our commitment to quality, reliability, and customer satisfaction. Your peace of mind is our priority, get in touch today to find out how we can help protect your property from unwanted pests.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(49)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick attendance and efficient…

Super quick attendance and efficient removal service.
Easy contact and response.
Perfect for our needs.

May 16, 2025
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you for your great feedback! I’m really pleased to hear you were happy with the quick response and efficient service. It's always my goal to provide fast, straightforward support when pest issues arise, so it's great to know I met your expectations. If you ever need assistance again in the future, don't hesitate to get in touch.

Rated 5 out of 5 stars

Highly recommend Paul - Verminator

Paul did such an amazing job. Not just in discovering where the pests were coming in, but the well of information was outstanding. It was such a learning curve for both my partner and I. Paul immediately made us feel very relaxed and was incredibly patient and dealt with the barrage of questions we had about our rat problem and about other things. It was overall a wonderful experience! Highly recommend if you have a pest problem!

May 19, 2025
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for your kind and thoughtful review. I'm really pleased to hear that you felt supported and well-informed throughout the visit. It’s always my aim not only to resolve pest issues but also to help customers feel confident and reassured through clear explanations and advice. I'm glad I could help you and your partner feel at ease while we tackled the problem together. Your recommendation means a great deal—thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Prompt service.Very helpful and…

Prompt service.Very helpful and friendly advice, charges were very reasonable

May 13, 2025
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you for taking the time to leave a review. I'm really pleased to hear you were happy with the prompt service and found the advice helpful. I always aim to provide clear guidance and fair pricing, so it's great to know that came across. If you ever need assistance again, don't hesitate to get in touch.

Rated 5 out of 5 stars

Marvellous!!

Marvellous!!

Had a problem with wasps. We were lucky that Paul was in the area and he was here the same day and gave great advice to sort the issue and prevent it happening again.

He is obviously an expert and a nice chap too.

Would totally trust him and would highly recommend.

April 3, 2025
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for taking the time to leave such a fantastic review. I'm really pleased I was able to attend so quickly and provide the advice needed to tackle the wasp issue and help prevent it happening again. At Verminator Pest Control, I'm committed to providing expert, trustworthy service with a friendly approach. Your recommendation means a lot to me — we're always here if you need anything in the future.

Rated 5 out of 5 stars

Fantastic reliable service

Paul provided great communication from the beginning, he explained what he was going to do and how he could help. We were very pleased with the service and felt that we were being taken care of. We have booked for him to return in a few weeks time for further treatment.

November 15, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for a fabulous review. I’m so happy that I was able to help you with your pest issue. Wishing you a very happy pest free home for the future. Paul. Verminator Pest Control

Rated 5 out of 5 stars

a very prompt and effective service.

Paul provides a very prompt and effective service - he is very helpful, fully explaining and providing the solution to whatever vermin problem you have. We can’t recommend Verminator highly enough. We have used Paul twice now for different vermin issues and will definitely use him again.

November 20, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much Yvonne for your wonderful review. It’s been a real pleasure to help you with your various pest issues and I’m always available to help you again in the future with advice and solutions. Wishing you a safe and happy pest free future. Paul. Verminator Pest Control

Rated 5 out of 5 stars

Paul is a lovely guy with a wealth of knowledge

Paul is a lovely guy with a wealth of knowledge. He is meticulous in his work and I wouldn’t hesitate to recommend him to anyone.

October 10, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for your kind words and five-star review! It was a pleasure to assist you, and I truly appreciate your recommendation. At Verminator Pest Control, we always strive to be thorough and meticulous in every job, ensuring our clients feel confident and reassured. It's great to hear that my knowledge and approach made a positive impact. Should you ever need assistance again, please don't hesitate to reach out. Thanks again for your support!

Best regards,
Paul
Verminator Pest Control

Rated 5 out of 5 stars

Rodents in attic

Had a rodent issue in our extension attic and called Paul. He has been amazing and very thorough when checking around the property for potential issues that might have led to our issue. Paul has been really informative when explaining how and where rodents have entered the property and very helpful with rectifying the issues. Wouldn’t think twice about giving him a call again with any other pest problems and very glad to have someone so good at their job in our area. Highly recommended! Jevon & Hannah

September 24, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much, Jevon and Hannah, for your wonderful review and recommendation! It was a pleasure to assist you with resolving the rodent issue in your attic. I’m glad that the thorough inspection and explanations were helpful, and it’s great to hear you feel confident about the solutions provided. Knowing I’ve made a positive difference is what motivates me, and I’m always here to help should you need assistance again in the future.

Thanks once again for choosing Verminator Pest Control!

Best regards,
Paul Crouch
Verminator Pest Control

Rated 5 out of 5 stars

Excellent service from Paul very…

Excellent service from Paul very knowledgeable and went over and above to help with our problem

September 23, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for your kind words and 5-star review Alison! I'm delighted to hear that you found my service helpful and knowledgeable. Providing excellent customer care is always my top priority, and it's great to know you had a positive experience. Should you need anything in the future, don't hesitate to contact me again.

Best regards,
Paul Crouch
Verminator Pest Control

Rated 5 out of 5 stars

Definitely recommend Paul

I recommend Paul without any reservations. He did an impressive job with our flea infestation and was professional, punctual and very helpful with queries even weeks after his treatment.

August 12, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for your kind words and glowing recommendation. It was a pleasure to assist with your flea infestation, and I’m delighted to hear you were satisfied with the service. At Verminator Pest Control, we pride ourselves on being thorough, punctual, and always available to help, even after the treatment is complete. Should you have any further questions or need assistance in the future, don't hesitate to contact me.

All the best,
Paul Crouch
Verminator Pest Control

Rated 5 out of 5 stars

Rats in the house is no joke

Rats in the house is no joke. Paul at Verminator gave us spot on advice, which not only helped us through the trauma but actioned a plan to get rid of them and stop them coming back.

August 13, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for your five-star review. I'm glad I could assist you through such a stressful situation and provide advice that was both effective and reassuring. At Verminator Pest Control, our goal is not only to resolve pest issues but to ensure they don't return, giving our clients peace of mind. I'm pleased to know our plan worked for you. Should you need any further assistance in the future, don't hesitate to contact us again.
Paul
Verminator Pest Control

Rated 5 out of 5 stars

Wasp nest in garden

Paul came to deal with a wasp nest in the garden of my grandfathers bungalow.
Paul did a fantastic job responding quickly and professionally. I would 100% recommend Paul to anyone looking for pest control services.

September 2, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you Jon for your outstanding five-star review. It was truly a pleasure assisting you with your pest issue, and I’m delighted that I could resolve it safely and effectively. Your satisfaction is our top priority, and we're always here to help whenever you need us. Wishing you all the best. Paul. Verminator Pest Control

Rated 5 out of 5 stars

I messaged verminator today at 8.30am…

I messaged verminator today at 8.30am and Paul responded in minutes we briefly discussed my problem with a wasp nest, within three hours Paul was on site and dealt with a massive wasp nest. Absolutely first class service. Can't recommend verminator highly enough.

August 29, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for this great 5 star review Martyn. It was a pleasure to sort your pest issue and thank you for taking the time to leave a review for me. It makes a real difference. All the very best. Paul

Rated 5 out of 5 stars

Paul was very helpful

Paul was very helpful, he sent videos on how to prep the house beforehand and was very prompt with timing. He was very friendly and genuine and was very quick to respond. The treatment worked the first time, however, to make sure the pests had gone he advised to have a second. I couldn’t recommend more :)

August 29, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for taking the time to leave such a wonderful review Heather. It was a pleasure to assist you, and I'm glad to hear that the treatment was successful. Your feedback means a lot to me, and I appreciate your kind words about the service Verminator Pest Control gave.

If you ever need any further assistance or have any questions in the future, please don’t hesitate to contact me. I’m always here to help.

Thank you again for choosing my business and for your recommendation!

Best regards,
Paul

Rated 5 out of 5 stars

I'm a roofing contractor

I'm a roofing contractor
We discovered a large wasps nest on a roof we were about to start, making it impossible to continue working
I had never had dealings with Paul previously and got his name from Google
He replied to my call swiftly and explained that he could do the job in a few hours time and what the cost would be, I agreed, and true to his word he did everything as explained
I would recommend Paul to anybody in the future and will be passing his name on to others in my trade

August 29, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for a great 5 star review Rob. It was a pleasure to help you with the issue and allow your team to be able to work safely for the rest of the project. Many thanks again. Paul. Verminator Pest Control

Rated 5 out of 5 stars

Informative and professional

Paul was very informative and gave the time to discuss the job/process. He was quick and great value for money.

August 28, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you very much for your five-star review. I’m delighted that I could assist you and that you found the treatment process to be both efficient and of good value. Ensuring a high standard of service is incredibly important to me, both professionally and personally. Wishing you a long-lasting, pest-free environment.

Best regards,
Paul

Rated 5 out of 5 stars

Excellent service and quick service

Excellent service and quick service. Thank you 😃

July 31, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you for the 5 star review David, really pleased I could help and great to meet you. Stay safe. Paul

Rated 5 out of 5 stars

Wasp Nest in the Attic

The manner in which Mr Crouch dealt with our complaint a wasp nest in our attic was super efficient. Initially he replied to my answerphone message immediately and the following day, a Sunday, he arrived on time, he explained what he planned to do and just got on with it. Having removed the nest from the attic he took it all away for disposal. Thank you very much sir. No doubt should we have a complaint of a similar nature in the future we will be on the phone to you straight away. Lewis Thomas Peniel Carmarthen.

August 4, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for an amazing review. It’s always my pleasure to help people with their pest issues and resolve the problem in a discrete and efficient manner, taking any stress or anxiety away from my clients. Wishing you a happy pest free home for the future. Paul.

Rated 5 out of 5 stars

Bees in chimney

I bought a property and then realised there were thousands of bees in the chimney. After lots of phone calls to different people, Paul was the only one who could help! I'm so glad it was paul though.. he was absolutely amazing, talked us through everything, removed the bees safely and re homed them. It's now nice to be able to open my windows without bees coming into the house. Paul is very reliable, honest and extremely good at his job. Would highly recommend for any pest control issues.

June 28, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you so much for an amazing review Katie. Reviews make a huge impact on a small businesses online reputation and it also shows that we are doing the right thing for our customers. I’m so pleased I was able to help you with your issue. Wishing you long, happy and safe time in your lovely new home. Paul. Verminator Pest Control

Rated 5 out of 5 stars

Highly recommend Verminator

Highly recommend Verminator. Paul is prompt, professional and evidently experienced in a variety of specialisms. My rat problem was assessed, addressed and resolved with minimum fuss and maximum professionalism. Diolch, Paul.

February 2, 2024
Unprompted review
Verminator Pest Control logo

Reply from Verminator Pest Control

Thank you for your wonderful review. It was a pleasure to help with your pest issue. Wishing you all the best. Paul. Verminator Pest Control

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look