Website was really easy to use. Also gave two offers before purchasing which I thought was a great idea. The delivery was super quick and honestly unboxing it was just beautiful. Definitely gives our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommen... See more
Company replied
Beautiful tap design, build quality looks really good and sturdy with a high quality finish. We searched extensively across multiple brands but felt Verossi offered the best balance between design, en... See more
Company replied
After a rocky start with our tap, we are now onto the third boiler which will be installed today, hopefully third time lucky due to nasty metallic taste from the boiling water. I have to say Veross... See more
Company replied
Company details
Written by the company
Everyone knows Yorkshire for one thing... cups of tea. So it's hardly surprising that our entire operation is still co-coordinated from our Yorkshire offices. Quality, authenticity, and an all-encompassing innovation culture are the classic characteristics that give our customers trust and confidence in the Verossi brand. We understand the value of providing excellent customer service.
Contact info
United Kingdom
- hello@verossi.co.uk
- verossi.co.uk
4.7
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Lovely product and fantastic customer…
Lovely product and fantastic customer service
October 16, 2026
Unprompted review
Reply from Verossi
Hi Claire,
Thank you for your wonderful 5-star review! We’re delighted to hear you love your new product and had a fantastic experience with our customer service team. Your kind feedback is greatly appreciated!
Many Thanks,
Verossi
Verrossi customer focused
Verrossi sent me a reminder to get my filter which I found very useful. I ordered the filter and received it within a few days. Good service.
October 9, 2026
Unprompted review
Reply from Verossi
Hi Lynda,
Thank you for your lovely review! We’re so pleased to hear you found our filter reminder helpful and that your order arrived quickly. We really appreciate your feedback and are glad you were happy with the service you received.
Many Thanks,
Verossi
Can’t wait to fit the new tap
Can’t wait to fit the new tap ! Looks fantastic
October 16, 2026
Unprompted review
Reply from Verossi
Hi Stephen,
Thank you for your fantastic 5-star review! We’re delighted to hear you love the look of your new tap. We hope it looks even better once fitted and that you enjoy it for many years to come!
Many Thanks,
Verossi
Reply from Verossi
Hi!
Thank you for your great 5-star review! We’re delighted to hear you were happy with the quick delivery and your new product. We really appreciate your support!
Many Thanks,
Verossi
Very good service
Very good service. When tap was no longer available they sourced an equivalent. Tap is good quality
October 16, 2026
Unprompted review
Reply from Verossi
Hi Steve!
Thank you so much for your 5-star review! We’re delighted we could help by sourcing a suitable alternative when your original tap was no longer available. It’s great to hear you’re pleased with the quality of your new tap and the service you received.
Many thanks,
Verossi
Reply from Verossi
Hi Jack!
Thank you for your 5-star review! We’re really pleased to hear you’re happy with your product and that everything arrived on time with no problems. We really appreciate your feedback and support.
Many thanks,
Verossi
I received my order in good time
I received my order in good time , it was packaged well and looks exactly as it did in the images online, very pleased thank you
October 15, 2026
Unprompted review
Reply from Verossi
Hello Maureen!
Thank you so much for your lovely 5-star review! We’re delighted to hear your order arrived promptly and was well packaged, and that you’re pleased with your purchase. We really appreciate your feedback and hope you enjoy it for many years to come!
Many thanks,
Verossi
Reply from Verossi
Hi John!
Thank you for your 5-star review! We’re really pleased to hear your order arrived quickly and that you were happy with our delivery service. We really appreciate your feedback.
Many thanks,
Verossi
Excellent customer service
Very helpful on questions I had before purchasing and I had lots of them to ensure I was purchasing the correct tap for my requirements. Would definitely recommend and I am very happy with my boiling water tap.
October 8, 2026
Unprompted review
Reply from Verossi
Hi SLG,
Thank you so much for your fantastic 5-star review! We’re delighted we could answer all your questions and help make sure you chose the right tap for your requirements.
It’s wonderful to hear that you’re so happy with your boiling water tap, and we really appreciate your recommendation. We hope you enjoy it for many years to come!
Many thanks,
Verossi
Best quality tap ever
The instant hot water tap is amazing, best thing I have bought. Quality is superb and looks the part. Super happy with my purchase. Ordered a sink to go with it, top quality company - I would recommend. Delivery was super fast, literally next day.
October 8, 2026
Unprompted review
Reply from Verossi
Hi Miss Lawrence,
Thank you so much for your fantastic review and recommendation! We’re thrilled to hear you’re loving your instant hot water tap and are so pleased with the quality and finish. It’s also great to know your sink and delivery lived up to expectations. We really appreciate your kind words and your custom – we hope you enjoy your new tap and sink for many years to come!
Many thanks,
Verossi
Great company to deal with
Great company to deal with. Website was very easy and clear to use and my order of a kitchen sink arrived really quickly and in perfect condition, very pleased, thank you.
October 13, 2026
Unprompted review
Reply from Verossi
Hi Terri,
Thank you so much for your fantastic 5-star review! We’re delighted to hear you found our website easy to use and that your new kitchen sink arrived quickly and in perfect condition. We really appreciate your kind words and thank you for choosing us. We hope you enjoy your new sink!
Many thanks,
Verossi
Great service from start to finish
Great service from start to finish. Even when we had a problem with one of our taps it was sorted and a replacement tap shipped within a couple of hours after first contacting customer service.
October 31, 2025
Unprompted review
Reply from Verossi
Hi Tony,
Thank you so much for your 5-star review! We’re delighted to hear you received great service from start to finish. We’re sorry there was an issue with one of your taps, but it’s fantastic to know our customer service team were able to get everything sorted quickly and have a replacement on its way within just a couple of hours.
Thank you for choosing us, and we really appreciate you taking the time to share your experience!
Many thanks,
Verossi
Very impressive service
Very impressive service - I accidentally bought the wrong filter and Nikola went above and beyond to send the parts to make sure it'd work with my setup. Very pleased!
October 12, 2026
Unprompted review
Reply from Verossi
Hello Phillip!
Thank you so much for the fantastic review! We’re really pleased Nikola was able to help get everything sorted and make sure the filter worked with your setup. We truly appreciate your kind words and your support!
Many thanks,
Verossi
Very quick delivery and items as…
Very quick delivery and items as described. I have raised an issue with customer support and received an immediate reply
October 12, 2026
Unprompted review
Reply from Verossi
Hello Carolyn,
Thank you so much for your 5-star review! We’re delighted to hear that your order arrived quickly and everything was as described. We’re also pleased our customer support team was able to respond to your query promptly. Thank you for choosing Verossi
Many thanks,
Verossi
Reply from Verossi
Hi Emily!
Thank you for your 5-star review! We’re delighted to hear you’re happy with the product. We really appreciate your support!
Many thanks,
Verossi
Fast delivery
Fast delivery, great looking tap, fantastic price
Very happy
October 7, 2026
Unprompted review
Reply from Verossi
Hi Harry!
Thank you for the fantastic 5-star review! We’re so pleased you’re happy with your new tap, the price, and the speedy delivery. We really appreciate your feedback, thank you for choosing Verossi
Many thanks,
Verossi
First class experience with Verossi…
First class experience with Verossi again, I cannot taste them highly enough. Great products, fast delivery and fantastic communication.
October 9, 2026
Unprompted review
Reply from Verossi
Hi Richard,
Thank you so much for your wonderful review and for choosing Verossi again! We’re delighted to hear you’ve had another first-class experience with us. It’s fantastic to know you’re happy with our products, speedy delivery and communication. We really appreciate your continued support and look forward to your next order!
Many thanks,
Verossi
Amazing customer service let us know…
Amazing customer service let us know there was a delay in the original order and could send out an alternative within days of completing order.
September 26, 2026
Unprompted review
Reply from Verossi
Hi Lewis!
Thank you for your fantastic review! We’re really pleased our team was able to keep you updated and quickly arrange an alternative for you. Providing great customer service and keeping our customers informed is very important to us. We really appreciate your support and hope you enjoy your purchase!
Many thanks,
Verossi
Order came when stated
Order came when stated. Good quality and easy purchase experience.
October 8, 2026
Unprompted review
Reply from Verossi
Hi Mr Lunn,
Thank you for your great review! We’re delighted to hear your order arrived on time and that you’re happy with the quality of your purchase. It’s also great to know you found the ordering process quick and easy. We really appreciate your feedback and support!
Many thanks,
Verossi
Absolutely delighted with my Verossi…
Absolutely delighted with my Verossi 4-in-1 tap! ✨ It looks incredibly stylish and modern, and the quality is fantastic. The 4-in-1 design is so convenient and has made a real difference to my kitchen — everything is right there in one beautifully designed tap.
It feels solid, works smoothly, and has a lovely premium finish. I’ve had so many compliments on it already! 😍
The perfect combination of **style, quality and practicality**. I’m genuinely so pleased with it and would highly recommend Verossi to anyone looking to upgrade their kitchen. ⭐⭐⭐⭐⭐
October 8, 2026
Unprompted review
Reply from Verossi
Hi Peter,
Thank you so much for such a fantastic review! We’re thrilled to hear how delighted you are with your Verossi 4-in-1 tap and that it’s made such a difference to your kitchen. It’s especially lovely to hear you’ve already received so many compliments on it!
Thank you for choosing Verossi and for recommending us — we really appreciate your support. Enjoy your new tap! ✨
Many thanks,
Verossi
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