Like walking into your most stylish, and yet sustainably conscious best friend's home. Only that you can buy everything you wish you owned. Great service end-to-end, my go-to for sustainable cur... See more
Company replied
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Shoes didn’t fit. They were way r wide abd really uncomfortable. I then couldn’t return them because they cost almost as much to ship back as they did to purchase. Never again unfortunately.
Company replied
Ok customer service. They sent tracking details for item when I hadn’t received any news after a week. Turned out they were found in a room and should have been shipped the week before. Also when I in... See more
Company replied
Great store with friendly and fun staff, really nce atmosphere and great selection of clothes, accessories and beauty products. If you are looking for some fabulous, vegan and ethically sourced presen... See more
Company details
Written by the company
Verse is an online and offline concept store curating ethical fashion, accessories & wellness labels. Universal goods that pack a positive punch TM
Contact info
Gerard Doustraat 84H, 1072VW, Amsterdam, Netherlands
- 0652001410
- info@versegoodstore.com
- versegoodstore.com
3.9
Great
70 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great shopping & good vibes <3
The best place in Amsterdam for fun & sustainable shopping with good vibes! <3
February 2, 2022
Unprompted review
Great service
The sales person at the store was very friendly, kind and easy to talk to from the moment I entered the store. She was also very informative and quickly explained me the differences between the felt earrings (I bought for my gf, I didn't know anything about it). Also I had change my payment method in the last minute and she was very patient and helped me to finalise the deal efficiently. I am taking time and writing this comment because usually I do not get such a kind and helpful service in the NL. Idk her name, but this is unique, so great job!
January 6, 2022
Reply from Verse Good Store
That means so much to us, her name is Ciara (the founder) you are welcome back anytime!
Ok customer service
Ok customer service. They sent tracking details for item when I hadn’t received any news after a week. Turned out they were found in a room and should have been shipped the week before. Also when I inquired if it have to pay import taxes or customs I was told probably not. I was charged £35. Bit disappointed with the whole experience really. Definitely put me off buying from Europe now because of brexit.
November 2, 2021
Reply from Verse Good Store
Hi Gail, Thankful that you received your shoes but from our side we also struggle big time with figuring out how to manage the best way with Brexit. Therefore we also don't ship often to the UK right now. They don't make it so easy, but we really want to thank you for your patience and understanding here and hope you love your shoes !
Come to visit us if you are ever in Amsterdam
Very nice overall feeling
Very nice overall feeling. Great answers in chat, helpful and most important: wonderful coat
October 21, 2021
Reply from Verse Good Store
So grateful to hear this, enjoy your coat
I am very happy with my visit to verse
I am very happy with my visit to verse. I came in looking for sneakers and was assisted really nicely.
October 3, 2021
Reply from Verse Good Store
so good to hear, please feel welcome anytime!
Reply from Verse Good Store
Thank you so much for this message, so happy you love our products
My new favourite store in town
Really nice brands and clothing and the staff is so friendly and helpful!
August 11, 2021
Reply from Verse Good Store
So Happy To Hear! xxx
The quality of the shirt I bought + the…
The quality of the shirt I bought + the service in the store made me very happy.
June 24, 2021
Reply from Verse Good Store
Making people happy is our number one goal, happy to be of help
Reply from Verse Good Store
Hi Helene, That is great to hear and we look forward to welcome you back with us soon !
Reply from Verse Good Store
Thank you ! Look forward to have you back with us
Shoes didn’t fit
Shoes didn’t fit. They were way r wide abd really uncomfortable. I then couldn’t return them because they cost almost as much to ship back as they did to purchase. Never again unfortunately.
May 18, 2021
Reply from Verse Good Store
Hi there super sorry to hear about this we are happy to consider a return in this case, did you reach out to our customer service team ?
Very reliable
Besides the nice product offering, the service is very reliable, speedy delivery and smooth shopping experience.
May 17, 2021
Reply from Verse Good Store
Hi Alejandra! Thank you that’s great to hear !
A favorite store
A favorite store! In addition to the well curated stock, the staff goes above and beyond to be helpful in this friendly place.
May 17, 2021
Reply from Verse Good Store
Thank you Anders 💚
Correct delivery
May 9, 2021
Unsubscribe unsuccessful
After unsubscribing to e-mails, I kept on receiving new ones. If someone is not interested in receiving e-mails, this should be respected. However, my store experience was outstanding. Nice store and friendly personnel.
May 6, 2021
Reply from Verse Good Store
So sorry to hear about this we are looking into what the issue is because you should for sure not receive more emails. Let us know if it's still an issue and we will do our best to solve it asap.
Amazing!!!
I recently bought a pair of trainers that I couldn’t get in the UK. I couldn’t rate this company highly enough! From start to finish everything was quick and efficient, customer service was excellent with really speedy reply’s to questions that had. I’m
Also so pleased with my order. Would not hesitate to order from here again!
May 4, 2021
Reply from Verse Good Store
Hi Chloe ! Great to hear - thank you 💚
Reply from Verse Good Store
Sorry about that we are always doing our best to avoid manual error but sometimes a pair slips through. Hope to see you shop with us again.
Ciara is the best
Ciara is the best ! She gives the most friendly and impeccable customer experience ever ... Really super cool things in the shop - plenty for everyone. Give it a go !
April 30, 2021
Reply from Verse Good Store
Thank you Kat !! See you again soon x
Loved my runners and shipping methods
Loved my runners and the fact that they were shipped just in their box rather than in an extra, unnecessary box too. Order also arrived faster than expected
April 22, 2021
Reply from Verse Good Store
Great to hear - yes we hate to waste packaging and are so lucky our customers agree with us !
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