Like walking into your most stylish, and yet sustainably conscious best friend's home. Only that you can buy everything you wish you owned. Great service end-to-end, my go-to for sustainable cur... See more
Company replied
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Shoes didn’t fit. They were way r wide abd really uncomfortable. I then couldn’t return them because they cost almost as much to ship back as they did to purchase. Never again unfortunately.
Company replied
Ok customer service. They sent tracking details for item when I hadn’t received any news after a week. Turned out they were found in a room and should have been shipped the week before. Also when I in... See more
Company replied
Great store with friendly and fun staff, really nce atmosphere and great selection of clothes, accessories and beauty products. If you are looking for some fabulous, vegan and ethically sourced presen... See more
Company details
Written by the company
Verse is an online and offline concept store curating ethical fashion, accessories & wellness labels. Universal goods that pack a positive punch TM
Contact info
Gerard Doustraat 84H, 1072VW, Amsterdam, Netherlands
- 0652001410
- info@versegoodstore.com
- versegoodstore.com
3.9
Great
70 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super cool sustainable concept store
Verse is a real gem on the cute Gerard Dou straat with a perfect selection of avant-garde brands and focus on organic / ethical. Had a great shopping experience ordering and picking up the goods from store. The staff is super friendly and gift-wrapped everything nicely. One of my favourite fashion stores in Amsterdam, no doubt!
February 24, 2021
Unprompted review
Reply from Verse Good Store
Thank you and so good to hear !
Well made products and fantastic customer service…
Well made products and customer service that goes above and beyond.
February 24, 2021
Reply from Verse Good Store
Thank you so much that means so much to us !!!
This company sold me a pair of USED…
This company sold me a pair of USED VEJA SNEAKERS, and did not ship my item 2 DAY DHL SHIPPING AS PAID FOR.
I RECEIVED THE USED, DIRTY SNEAKERS AFTER 32 DAYS.
NOW THEY HAVE REFUSED TO RESPOND TO MY MULTIPLE REQUESTS FOR A RETURN.
I HAVE REVIEWED THE COMPANY ON THIS WEBSITE, AND GIVEN THEM ONE STAR.
MY REVIEW IS THE ONLY REVIEW FOR THIS COMPANY HERE ON TRUST PILOT.
HOW DID MY ONE STAR REVIEW GET CHANGED TO A 3 STAR REVIEW???
DOES TRUST PILOT ACCEPT BRIBES?
IT CERTAINLY SEEMS THAT WAY.
June 11, 2020
Unprompted review
VERSEGOODSTORE.COM IS A SCAM SITE.
PLEASE, PLEASE, PLEASE! DO NOT SHOP ON THIS WEBSITE. YOU WILL BE DEFRAUDED. AROUND MAY 7TH, 2020, I PURCHASED MEN'S VEJA SNEAKERS FROM THIS WEBSITE. THE WEBSITE SAID 2 DAY DHL SHIPPING FROM AMSTERDAM TO AMERICA, FOR EUROS 34.95. ALMOST 4 DAYS LATER, THE SHOES WERE NOT SHIPPED. I SENT NUMEROUS TEXT MESSAGES AND EMAILS TO THEIR CUSTOMER SERVICE. THEY NEVER REPLIED. AROUND THE 9TH OF MAY I RECEIVED AN EMAIL WITH A LINK THAT SAID "CLICK HERE FOR SHIPPING INFO." THE LINK TOOK ME TO A FAKE FEDEX TRACKING NUMBER. I CALLED THE PHONE NUMBER LISTED ON THE WEBSITE. AN ANGRY AND ABUSIVE WOMAN ANSWERED THE PHONE. I ASKED HER ABOUT THE 2 DAY DHL SHIPPING THAT I PAID 34.95 EUROS FOR. SHE BEGAN SHOUTING AT ME, SAYING THAT SHE CAN SHIP WITH WHATEVER COURRIER SHE WANTS, AND I NEED TO STOP SENDING EMAILS AND TEXT MESSAGES ABOUT MY PURCHASE. ON MAY 12TH I RECEIVED AN EMAIL WITH A DIFFERENT LINK FOR TRACKING. WHEN I CLICK ON IT, A FRENCH SHIPPING COMPANY WEBSITE CAME UP. THE WEBSITE SAID: "THIS IS NOT A VALID TRACKING NUMBER." I PAID VERSEGOODSTORE.COM US$160 ON MAY 7TH, 2020 FOR A PAIR OF MEN'S VEJA V10 SNEAKERS. I PAID 34.95 EUROS FOR 2 DAY DHL SHIPPING. TODAY IS MAY 17TH, 2020. I HAVE NO SHOES.... NO TRACKING NUMBER... AND THE OWNERS OF THE WEBSITE REFUSE TO TALK TO ME OR REFUND MY MONEY.
May 17, 2020
Unprompted review
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