My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... See more
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Just purchased our BMW R1300 RS from Vertu Shipley. The whole experience was very pleasant indeed. The part exchange was very fair and Richard Watson was very professional and was very thorough. The b... See more
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I have just bought a used motorcycle from Vertu Motorrad, Sunderland, a really pleasant experience with helpful and knowledgeable staff. Thanks to Steve Brown for sorting everything to ensure a smooth... See more
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during a... See more
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About vertumotorcycles.com
Written by the company
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
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4.8
Excellent
265 reviews
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Replied to 85% of negative reviews
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Max the technician is a STAR
Dropped a mate off to pick his new bike up & my GS Adventure wouldn't start at BMW Sunderland, so Max in the workshop managed to have a quick look, just to see if it was a quick fix, but wasn't. So left it with them & a couple of days later, bike sorted. Both Dave's on service reception were great, very helpful even though busy & Max the technician is a STAR. When I picked bike up Max took the time to explain the fault was with one of the sparkplug coil-pack wires with had vibrated loose/slightly unclipped, which I wasn't expecting, but much appreciate for future reference. Max should definitely be getting a pay raise for has knowledge/experience & approachable manner - spot-on young man, keep it up:)
Many thanks - Gary
April 11, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Gary,
Thank you for sharing such a fantastic review. We're really pleased to hear that, despite the unexpected trouble with your GS Adventure, the team at BMW Sunderland were able to help get you back on the road.
It’s great to know that Max in the workshop took the time to have an initial look straight away, and then fully diagnosed and resolved the issue within a couple of days. We’re delighted that both Dave’s at Service Reception were so helpful and supportive, even during a busy period.
A special thank you for recognising Max — his knowledge, approachability, and willingness to explain the issue in detail truly are commendable. Your praise will mean a great deal to him and the whole team.
We really appreciate you taking the time to share your experience, and we’re glad everything was sorted smoothly in the end.
Kind regards
Dawn
The perfect service 👌
Such a simple process start to finish amazing service. Ive wanted a 1250 GS Adventure for a while it was a dream and now its a reality. Thank you so much BMW Motorrad see you again.
April 9, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Barry
Thank you for your amazing feedback. We're delighted to hear the whole process was simple from start to finish and that you received such great service. It’s fantastic to know that owning the 1250 GS Adventure — a dream you've had for a while — is now a reality.
Thank you so much for choosing BMW Motorrad. We look forward to seeing you again!
Kind regards
Dawn
I love the bike drives good the sales…
I love the bike drives good the sales department called Luke he is really friendly definitely recommend getting any bike from the dealer ship
April 9, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your great review. We’re really pleased to hear that you’re loving the bike and that it’s driving well for you. It’s fantastic to know that Luke in our sales department provided such friendly and helpful service. Your recommendation means a lot to us, and I’ll be sure to pass on your kind comments to Luke and the team.
Kind regards,
Keith
"Top service from BMW Motorrad Vertu
"Top service from BMW Motorrad Vertu, Exeter. My new bike was promptly delivered on time, staff were genuinely friendly, helpful and proper professional service throughout. The showroom is well stocked and Tom, my sales contact, was excellent and constantly updated me throughout the process. So far to date, I'm thoroughly delighted with my bike, everything is spot on, and I would highly recommend this dealership."
April 8, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Keith,
Thank you for your brilliant review. It’s great to hear you’ve received such a professional and friendly service from the team at BMW Motorrad Vertu Exeter. I’m delighted that the delivery was prompt, the showroom impressed you, and that Tom kept you well informed throughout the process. It’s even better to know you’re thoroughly delighted with your new bike and that everything has been spot on so far.
Thank you for the recommendation and for sharing your experience.
Kind regards,
Dean
Fantastic service from start to finish
Fantastic service from start to finish.
Every question was answered and plenty of advice of the options available, collection was smooth I was well looked after. I would definitely recommend
April 8, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent service from start to finish and that all of your questions were answered with clear advice on the options available. It’s great to know that collection was smooth and that you felt well looked after throughout the process. Your recommendation is very much appreciated, and we look forward to welcoming you again in the future.
Kind regards,
Keith
Great sales service
Helpful, knowledgeable staff, with no sales pressure at all.
Mikey had an ideal approach, was like a knowledgeable mate helping you choose the right bike to suit your needs
April 7, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Jeremy,
Thank you for the great feedback. It’s really pleasing to hear that Mikey made the experience feel relaxed and pressure-free, taking the time to help you find the right bike for your needs. That friendly, knowledgeable approach is exactly what we aim for.
Kind regards,
Dean
I recently purchased a BMW S1000R
I recently purchased a BMW S1000R from BMW Motorrad Rotherham.
I dealt with Mikey through the whole process. Which was very quick and efficient throughout from enquiry day, straight through to the day I collected the bike.
5 stars all round, for a hassle free purchase.
Thank you very much BMW Rotherham and a special thank you to Mikey.
April 6, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Steve,
Thank you for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a smooth and hassle‑free experience with BMW Motorrad Rotherham.
It’s great to know that Mikey supported you so well throughout the entire process — from your initial enquiry right through to collecting your BMW S1000R. His quick, efficient approach and commitment to great customer service will mean a lot to him and the team.
Thank you again for choosing Vertu Motorcycles, and we hope you enjoy every ride on your new bike.
Kind regards,
Liza.
Excellent service from excellent staff
I had my bike serviced on a Tuesday, during this time the staff were welcoming and made sure I had a coffee.
While I waited I spoke with Ian King whom I've dealt with before and expressed an interest in trading in for an upgrade. He understood exactly what I wanted and provided a quotation to suit.
Fortunately they had exactly what I wanted in stock and they expedited all the paperwork in a professional manner.
I collected my new bike on good Friday, even though it was a bank holiday Ian was there to make sure everything went smoothly.
A five star transaction.
Thanks Ian
April 3, 2026
Unprompted review
Ian King at Grantham was very helpful
Ian King at Grantham was very helpful
And professional when buying my GB 350S
March 24, 2026
Unprompted review
BMW R 1200 RT
I bought a R 1200 RT off Steve Brown recently. He was very professional and friendly from start to finish. He was very knowledgeable about the bike and kept me up to date with excellent communication and photos which I appreciated. The photos he sent were excellent and the bike and has more than exceded my expectations. I will certainly be a returning customer as the service I received was faultless. Thanks Steve
March 24, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi there,
Thank you so much for taking the time to share your experience. I’m really pleased to hear that the R 1200 RT lived up to—and even exceeded—your expectations. Steve will be delighted to know that his professionalism, friendly approach, and detailed communication made the process smooth and enjoyable for you.
We truly appreciate your kind words about the photos and updates you received throughout the purchase. It’s great to know that the service felt faultless from start to finish.
We’re grateful for your trust and look forward to welcoming you back as a returning customer in the future.
Kind regards,
Keith
Fantastic service Micheal Shaw and team…
Fantastic service Micheal Shaw and team give it 100% great service
March 24, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your fantastic feedback. We're delighted to hear that Michael Shaw and the team provided such outstanding service and gave 100% throughout your experience. Delivering great service is something we take real pride in, and your kind words will mean a lot to everyone involved.
We truly appreciate your support and look forward to welcoming you again in the future.
Kind regards,
Keith
BMW R1300
Rob Fleming dealt extremely well with every issue when I bought my bike. Third one I have bought from Boldon BMW and would recommend them to anyone.
March 24, 2026
Unprompted review
Stockton Vertu Honda
From start to finish my experience was excellent. I was greeted by Luke who was friendly, very knowledgeable and put me at ease in order to acutely describe what I was looking for. From sorting out my test ride and all the way through to picking up my new Honda he was brilliant . I would strongly recommend anyone to pop over to Stockton Vertu Honda if they are looking for a new or used bike .
March 20, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for sharing your excellent experience. We’re delighted to hear that Luke made you feel welcome from the moment you arrived and that his knowledge and friendly approach helped you describe exactly what you were looking for. It’s great to know he supported you throughout—from arranging your test ride to handing over your new Honda.
We really appreciate your strong recommendation and are thrilled you had such a positive visit to Stockton Vertu Honda.
Kind regards,
Keith
The experience from start to finish was…
The experience from start to finish was amazing, super confident and great communication from Adam the sales representative. All the staff are polite and friendly just the place to buy sell your bike . Thanks guys for the the whole experience
March 20, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Neil,
Thank you for the fantastic 5‑star review. It’s brilliant to hear your experience was amazing from start to finish. Adam will be thrilled with your feedback — his confidence, clear communication and friendly approach really shine through in your comments.
Great to know the whole team made such a positive impression too. Sounds like exactly the kind of place you’d want to buy or sell a bike.
Thanks again for sharing your experience.
Kind regards,
Kerry
The total friendly service and…
The total friendly service and professionalism from start to finish and a great deal! Thank you everyone! 🤩
March 17, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Peter,
Thank you so much for leaving us a fantastic 5‑star review. We’re delighted to hear that you received friendly, professional service from start to finish at Vertu Honda Bikes Stockton.
It’s great to know you were happy with the deal too — feedback like yours really means a lot to the whole team. We’ll be sure to pass on your thanks to everyone involved.
If you ever need anything in the future, we’re always here to help. Enjoy your new bike! 🤩
Kind regards,
Liza.
I recently bought a BMW S1000RR from…
I recently bought a BMW S1000RR from BMW Motorrad Rotherham and had a great experience.
Michael was excellent — honest, straightforward, and never pushy. He took the time to work through the deal with me properly and made sure everything made sense, which I really appreciated.
Also a big thank you to the driver who delivered the bike — I didn’t catch his name, but he was excellent. Very friendly, professional, and really helpful explaining the bike’s features. The handover was smooth and well organised.
Overall, a stress-free process from start to finish. Really happy with the service and the bike, and would definitely recommend.
March 19, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Adam,
Thank you for taking the time to leave such an outstanding 5‑star review. We’re thrilled to hear that your experience with BMW Motorrad Rotherham was so positive from start to finish.
It’s fantastic to know that Michael provided excellent service — honest, straightforward, and never pushy. Taking the time to carefully work through the deal and ensure everything made sense is exactly the level of care we strive for, and we’re delighted to hear how much you appreciated it.
We’re also really pleased that the delivery experience matched the same high standard. Even though you didn’t catch the driver’s name, we’ll be sure to pass on your praise — friendly, professional handovers and clear explanations are so important, especially with a bike like the S1000RR.
It’s wonderful to hear that everything was smooth, organised, and stress‑free, and even better to know you’re happy with both the service and your new bike. Your recommendation means a great deal to the entire team.
If you ever need any further assistance or advice, we’re always here to help. Enjoy every moment on your S1000RR!
Kind regards,
Liza.
Fantastic service from Neil and the…
Fantastic service from Neil and the team at Ducati Sunderland. My dealings with Neil were nothing short but a pleasure, he’s very straightforward and I wouldn’t hesitate in recommending purchasing a bike from him or anyone at the dealership!
March 19, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Michael,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received exceptional service from Neil and the team at Ducati Sunderland.
It’s wonderful to know that your experience with Neil was a pleasure and that his straightforward, helpful approach made such a positive impression. We really appreciate your recommendation — feedback like yours means a great deal to the whole dealership team.
If you need anything in the future, we’re always here to help. Enjoy the ride!
Kind regards,
Liza.
Dave Atkin is a great salesman at…
Dave Atkin is a great salesman at Grantham Honda and easy to talk to and very helpful great person
March 17, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you, Mr Holloway, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that you received such great service from Dave Atkin at Vertu Honda Bikes Grantham. It’s wonderful to know you found him easy to talk to, helpful, and an all‑round great person to deal with — your kind words will mean a lot to him and the team.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Liza
These guys care!
Just bought a bike from Vertu and these guys know their stuff as well as their customer service! All conversations were hassle free and positive. No hidden agendas, forthright with what they can and can't do, but in a considerate envelope!
March 16, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Mike,
Thank you for taking the time to share such a great review. I’m really pleased to hear how positive your experience was when buying your bike. It’s fantastic that the team’s knowledge and customer service stood out, and that every conversation felt straightforward and hassle‑free.
Your comments about their honesty and clarity — being upfront about what they can and can’t do while still being considerate — really highlight the kind of experience we aim to deliver. I’m glad you felt supported throughout.
We really appreciate your feedback.
Kind regards,
Dean
5* Service from Rob Fleming
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during and after purchase. Can't recommend Rob enough, certainly an asset to Vertu and will be knocking on his door for any future purchases.
February 27, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for sharing your experience. We’re delighted to hear that your second purchase with Vertu BMW Motorrad Sunderland was just as positive as the first. Rob Fleming will be thrilled to know he delivered a 5‑star service from start to finish and that his prompt support, both during and after your purchase, made such a difference. He truly is an asset to the team. Your recommendation means a great deal, and we look forward to welcoming you back for any future bikes.
Many thanks,
Chloe
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