My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... See more
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Very friendly staff easy to deal with. Happy with my bike.

Reply from vertumotorcycles.com
Bought a new F900r sport from BMW Motorrad Rotherham.
Smooth transaction from start to finish.
Nothing is too much trouble.
Special thanks to Mikey for all his help.
Would definitely recommend BMW Rotherham.

Reply from vertumotorcycles.com
Great service a good deal on my px well done Steve Brown

Reply from vertumotorcycles.com
I’ve bought several bikes from Steve now. Would recommend him to anyone, works with you to get the deal you’re after, or will be straight with you if it’s not going to happen.
First class start to pick up.

Reply from vertumotorcycles.com
I recently purchased a K1600 GTL from Vertu BMW Motorrad Shipley. The friendly customer service was excellent. I cannot praise the dealership for its professionalism, helpfulness, and friendly approach throughout the buying process.

Reply from vertumotorcycles.com
From start to finish could not fault them great service bike delivery was on time and professional

Reply from vertumotorcycles.com
Completed on a new bike this week. The whole process was smooth and easy.. Micheal North in sales was exceptional in his service and explained everything without fault. Really enjoyed the experience and will highly recommend others using Vertu Rotherham.. Thanks !

Reply from vertumotorcycles.com
Vertu Honda motorcycles at Grantham offered a great service when I called in to look at trading in my existing bike for a newer model. Dave was great to deal with throughout the entire process and offered a fair price for my trade in. I would highly recommend giving them a try if you are looking for a new or used bike. Many thanks to all at Grantham Honda.

Reply from vertumotorcycles.com
Richard the salesman was a pleasure to deal with.

Reply from vertumotorcycles.com
This was my first motorcycle purchase. Having visited a number of sellers/dealerships, I found the engagement excellent from Vertu Honda. They were patience with me asking numerous questions as I explored my first bike and incredibly supportive. Chris Skjelhaug was brilliant, very patience, understanding, never pushy and explained everything I wanted to know and more. All other staff were also incredibly helpful. The delivery was very smooth and again, an incredibly friendly person, offering some additional tips. I wouldn't hesitate to recommend Vertu Honda and will be my first port of call when I look to get a bigger bike

Reply from vertumotorcycles.com
I have to say that the Service team for Honda Bikes Grantham have been outstansing in solving my dragging brake issue on my 1998 VFR800. I had a short-notice, upcoming bike holiday and they managed to fit me in between their busy pre-season schedule. The Service Manager Eddie together with Maria on the desk, were briliant and totally professional and honest throughout. The Technicians Dan and John showed their incredible knowledge and experience throughout - simply brilliant and pro-active at all times. Cracking 5 Star outfit throughout and highly recommended. Mark R, from Lincoln.

Reply from vertumotorcycles.com
Great experience, Dave was fantastic around is buying the motorbike. He was attentive, responsive and sent a video and photos which were especially a lovely touch. Thank you Dave, excellent service from you 👏 x

Reply from vertumotorcycles.com
JUST PERCHASED A NEW S1000R FROM VERTU MOTORAD EXETER,PHONED ON THE MONDAY AND RODE AWAY THE SAME SATURDAY ALL I CAN SAY IS ABSOLUTELY FANTASTIC SERVICE,THE P/X ON MY OLD BIKE WAS SEAMLESS,SO A HUGE THANKS TO ALL THE TEAM BUT A BIG THANKS TO TOM FOR SORTING IT IN A VERY SPEEDY AND PROFESSIONAL WAY,I LOOK FORWARD TO A CATCH UP WHEN THE BIKE GOES IN FOR ITS 600 MILE SERVICE.

Reply from vertumotorcycles.com
Great service by Richard in the Shipley branch. Good choice of used machines.

Reply from vertumotorcycles.com
Absolutely great service from the Rotherham Motorrad team.
Brilliant from start to finish and a big thank you to Mikey for a painless process from the original build right up to delivery day.

Reply from vertumotorcycles.com
Alex made feel welcome from the start. He gave me a good deal on my p/x and the deal was done. On pick up day the bike was ready to go. Alex then talked me through all the tech on the bike and was very knowledgeable.

Reply from vertumotorcycles.com
I must say Rebecca and Steve at Virtu Sunderland have been fantastic with the sales process of my new bike .
I was apprehensive purchasing a used bike I had not physically seen but they arranged detailed pictures and video to show the bikes condition.

Reply from vertumotorcycles.com
Had been looking for a certain model for a while and Thomas (Exeter) managed to sort it out after a lot of sorting, first class service, thank you

Reply from vertumotorcycles.com
Richard was extremely knowledgeable, helpful and professional.
In addition the delivery team were excellent.

Reply from vertumotorcycles.com
The whole experience of buying my BMW R1250RS from Motorrad Exeter can only be described as “seamless”. Tom (my sales guy) looked after me and was professional, attentive, courteous and genuine throughout… nothing seemed too much trouble or forced… I felt extremely valued, important and well looked after from start to finish. I would definitely recommend buying a new or used bike from Tom and the team at the Exeter dealership and I hope to return.

Reply from vertumotorcycles.com
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