My dealings with the sales rep Michael Shaw has been excellent with no pressure what so ever to purchase a bike, just good advice on what options are available to me, making the whole process very e... See more
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Just purchased our BMW R1300 RS from Vertu Shipley. The whole experience was very pleasant indeed. The part exchange was very fair and Richard Watson was very professional and was very thorough. The b... See more
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I have just bought a used motorcycle from Vertu Motorrad, Sunderland, a really pleasant experience with helpful and knowledgeable staff. Thanks to Steve Brown for sorting everything to ensure a smooth... See more
Recently bought my 2nd bike from Vertu BMW Motorrad Sunderland. I dealt with Rob Fleming who provided a 5* customer service experience from start to finish. Promptly resolved any queries both during a... See more
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About vertumotorcycles.com
Written by the company
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
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4.8
Excellent
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service, reserved a bike for £99 on evening, made an appointment to view it a few days later. Bike was just as described and superbly prepared for sale. Very happy
January 10, 2026
Unprompted review
Reply from vertumotorcycles.com
Hi Martin. Thank you for your great feedback. We’re really pleased to hear that the reservation process was smooth and that the bike was exactly as described and prepared to a high standard. It’s fantastic to know you're very happy with your purchase.
Kind regards,
Dean
BMW S1000R Vertu Exeter.
I have just taken delivery of my BMW S1000R from Vertu motorcycles in Exeter, after seeing it on the internet and leaving an enquiry I was contacted by Kerry who looked after everything from start to finish. From sorting me a good part ex valuation on my bike to arranging delivery up to Staffordshire it couldn’t have been easier or more pleasant, roll on dry weather now so I can get out on it.
February 2, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you, Christopher, for the fantastic review. It’s great to hear Kerry looked after everything so smoothly, from the part‑exchange to arranging delivery all the way to Staffordshire. We really appreciate your feedback and hope you enjoy every mile on your S1000R once the dry weather arrives.
Kind regards,
Keith
Second motorcycle purchased from Vertu…
Second motorcycle purchased from Vertu Honda Stockton very helpful and friendly staff
January 31, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for your great feedback. It’s fantastic to hear this is your second motorcycle from Vertu Honda Stockton and that the team were helpful and friendly once again. We really appreciate your continued support.
Kind regards,
Keith
Purchased an f800 GS
Purchased an f800 GS, from Tom. Great experience all went very smoothly. Communication was very good kept informed all the way through. My handover was done by Lewis as Tom was off. Lewis was very good and made sure I was happy with everything.
January 31, 2026
Unprompted review
Reply from vertumotorcycles.com
Good morning, Matthew.
Thank you so much for your kind words! We are so happy to hear that Tom was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Great service from Steve at Sunderland…
Great service from Steve at Sunderland Mottorad my new GSA 1300 was delivered yesterday, nothing was to much trouble many thanks Steve. I would highly recommend a visit
January 15, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon. Thank you for your 5‑star review, John. We’re really pleased to hear that Steve provided great service and made sure nothing was too much trouble throughout the process. It’s fantastic to know your new GSA 1300 was delivered smoothly and that you’re happy with everything.
We truly appreciate your recommendation and your kind words for the team at BMW Motorrad Sunderland. Kind regards, Kerry
Went in for them to fix a faulty…
Went in for them to fix a faulty indicator which they fixed perfectly. Then had a chat about my Three years in to a four year finance deal. Next thing I know I’ve got a new bike absolutely amazing bike and great deal thank you BMW Motorrad Exeter
January 30, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon, Thank you for your 5‑star review, Mr Middleton. We’re really pleased to hear that the team were able to fix your indicator quickly and perfectly, and that a simple chat about your finance agreement led to you riding away on an amazing new bike. It’s great to know you’re happy with both the deal and the service you received.
We truly appreciate your feedback and your thanks to BMW Motorrad Exeter. Kind regards, Kerry
Excellent experience buying my Panigale…
Excellent experience buying my Panigale V2 bayliss from Ducati Sunderland. Delivery of bike and collection of my old Honda was all arranged by them went very smoothly Neil was very helpful
January 29, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon. Thank you, Michael, for the fantastic 5‑star review. We’re delighted to hear you had an excellent experience purchasing your Panigale V2 Bayliss from Ducati Sunderland. It’s great to know that the delivery of your new bike and the collection of your Honda were handled smoothly.
Neil will be thrilled to hear your kind words — we’re glad he was able to make the process so helpful and straightforward.
We really appreciate your feedback and hope you enjoy every moment on your new Ducati. Kind regards, Kerry
Excellent service
As a returning customer I was made to feel welcome by all staff
My main dealings was with Tom in sales who was more than helpful in me choosing a new bike from start to collecing
Excellent service
January 29, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Purchased a triumph from Adam at…
Purchased a triumph from Adam at Grantham honda. honest and straightforward transaction, a slight hiccup on collection but soon sorted with lots of apologies from all the team.bike was as advised. Would use again .no shortage of tea 🍵 😋
January 26, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Nick. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent motorcycle dealer
Just bought my 2nd bike from Vertu, unseen other than photos. I was confident it would be an excellent bike, as the last one I bought from Vertu (in 2020) has never let me down.
Friendly and helpful staff, great communication and super easy to deal with.
I'd rather use Vertu than any other dealer I've used in 45 years of riding.
January 27, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
HiGot my new GSA1300 delivered…
HiGot my new GSA1300 delivered yesterday and my GSA1250 collected as part of the part ex.
Great service from Rob from start to finish. Had a problem with my bike after removing a the rear hugger but Rob arranged for a tech to come to my home and resolve it which was great. I should stick to riding bikes not interfere with them (lesson learned).
Look forward to getting some miles on the new one once the weather turns.
Thanks Vertu team for a fantastic experience.
January 27, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Purchased from Grantham Honda
Purchased from Grantham Honda
Great team.....very pleasant & extremely helpful sales guy throughout the process.
Slight glitch with the correct finance information but otherwise positive.
January 19, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Vertu Ducati Sunderland
In December 2025, I purchased a 2025 model Ducati Multistrada V4 Pikes Peak from Vertu Ducati Sunderland having been alerted to an advert on Biketrader. I had been looking for a ‘one size fits all’ motorcycle that would replace 3 good bikes that I owned. I submitted an online communication request and was subsequently contacted by one of their sales team, Neil Coates. Neil provided a very professional and comprehensive service from start to finish. I believe that to achieve successful outcomes, you need to demonstrate good communication skills and attention to detail. He was attentive and established a good understanding of my needs during the negotiation stage, which resulted in the purchase of a very expensive motorcycle and additional accessories. In the past 44 years of riding and owning a vast range of motorcycles, I’ve had occasion to engage with many sales professionals. Neil is one of very few I would recommend. A true professional. If you’re in the market for a Ducati motorcycle, give him a call.
December 20, 2025
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Richard and R1250RT
Richard, and the whole experience , was very high quality indeed
In 40 years of motorcycling...the best I have come across
January 24, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent
The whole process was very easy and Michael was excellent always contacted me when he said he would. I loved the video not sure how many times i watched too many probably.
Definitely recommend, excellent service
January 23, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Luke at Stockton is a very good sales…
Luke at Stockton is a very good sales person to deal with. The welcome we received and the deal he put together was better than Honda Newcastle by a long way. Once again thank you for your service and professionalism and courtesy. The delivery process was seamless. Kevin was polite chatty and so friendly it was a pleasure to speak with him. The communication and “progress” calls are very well received. Chris was also very understanding when paying the balance. He promised a text when monies had been received and sure enough a call and a text is what I got. Thank you this will not be my last bike from yourselves.
January 23, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you so much for your kind words! We are so happy to hear that Luke, Chris & Kevin were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great communmw s1000rnication from salesmen and…
Great communication from salesmen and very knowledgeable bike was prepared to a high standard and delivered to my door
January 21, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Worth a visit.
Top notch experience at Grantham branch, popped in Monday for a bike, extra bits put on Tuesday, bike delivered Wednesday. I’ve been before and bought a bike and it’s always been a 5 star service. Cheers Adam for your help, for me I can recommend them highly. Thanks.
January 22, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you, Nick, for your fantastic 5‑star review. It’s brilliant to hear you had such a top‑notch experience at Vertu Honda Bikes Grantham, from popping in on Monday to having your bike delivered by Wednesday. We’re delighted that Adam and the team once again provided the high level of service you’ve come to expect. Your continued trust and recommendation mean a great deal to us. Enjoy the new bike, and we look forward to seeing you again. Kind regards, Kerry
Just purchased a new 1300GS from Vertu…
Just purchased a new 1300GS from Vertu Sunderland. Very easy smooth process helped along by Steve Brown.
Regular updates, some discounts on the new bike and a fair trade in made it an easy choice especially with full luggage thrown in as a part of the deal.
Wouldn’t hesitate to buy again from this dealer
January 20, 2026
Unprompted review
Reply from vertumotorcycles.com
Good afternoon Stephen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Steve and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Vertu BMW Shipley
Vertu BMW Shipley, very friendly, helpful reception and bike sales staff. We are delighted with our BMW F900R purchase and Honda trade in experience.
Thank you.
January 16, 2026
Unprompted review
Reply from vertumotorcycles.com
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
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