Outstanding customer service from start to finish. Jonathan was professional, friendly, and kept me updated every step of the way during the process. DELIGHTED with the new car and the stress-free exp... See more
Company replied
Location
Switch locationLyme Green Business Park, Winterton way, SK11 0LP Macclesfield, Cheshire, GB
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I was seen and spoken to by Dan and he was great from beginning to end. Very friendly, very knowledgeable and polite. Went through everything with me at a pace to suit me and asked questions. Even whe... See more
Company replied
. . I never thought that I would ever own/drive a full EV . . But having booked an appointment for a test drive with Daniel Pentelow at VERTU Macclesfield, I was converted . . the whole concept and co... See more
Company replied
Dan was great from start to finish; I had a number of concerns and questions, and he was able to help through everything
Company replied
Company details
About Vertu Motors - Citroen Macclesfield
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Lyme Green Business Park, Winterton way, SK11 0LP, Macclesfield, Cheshire, United Kingdom
- 0330 108 5858
4.5
Excellent
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gaz was wonderful
Gaz was wonderful, sorted all my concerns out and had me in a new car in the same week. Highly recommend x
May 12, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Alexandra,
Thank you so much for your fantastic feedback. We’re delighted to hear that Gaz was able to take such great care of you and get everything sorted so quickly, even getting you into a new car the same week.
Your recommendation means a lot.
Thank you, Danielle
Outstanding customer service from start…
Outstanding customer service from start to finish. Jonathan was professional, friendly, and kept me updated every step of the way during the process. DELIGHTED with the new car and the stress-free experience. Will definitely use them again!
May 19, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Rijo,
Thank you for your fantastic feedback. I’m really pleased to hear Jonathan provided such a professional and friendly service and kept you updated throughout.
We hope you enjoy your new car and look forward to seeing you again in the future.
Kind regards,
Danielle
Dan was great from start to finish
Dan was great from start to finish; I had a number of concerns and questions, and he was able to help through everything
May 9, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Jon,
Thank you for your kind feedback, I’m really pleased to hear Dan looked after you so well and supported you throughout.
We appreciate you taking the time to share this.
Kind regards,
Danielle
Fantastic service
I was seen and spoken to by Dan and he was great from beginning to end. Very friendly, very knowledgeable and polite. Went through everything with me at a pace to suit me and asked questions. Even when I went to pick up my car he came out and went through everything showing me lights, wipers etc. before driving home Dan made sure I knew he was available at any time for anything if I need him.
May 20, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Elizabeth
Thank you so much for your wonderful feedback. We're delighted to hear that Dan provided such a great experience from beginning to end.
It’s fantastic to know that he was friendly, knowledgeable, and polite, taking the time to go through everything at a pace that suited you and checking in along the way. Those personal touches — especially taking the time at handover to show you all the controls like lights and wipers — really help build confidence.
We’re also pleased to hear that Dan made himself available for any future support. That ongoing reassurance is exactly the level of service we aim to provide.
Your kind words will mean a great deal
Kind regards
Dawn
Very helpful staff
Very helpful staff. Daniel Pentelow was very helpful and explained each stage very well
May 15, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Paul,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found the team at Citroen Macclesfield so helpful.
It’s great to know that Daniel provided clear and thorough explanations at every stage—making the process easy to understand is something we really pride ourselves on. Your kind feedback will mean a lot to him and the wider team.
We really appreciate you taking the time to share your experience.
Kind regards,
Kerry
VERTU BYD . . are a fantastic team of friendly professionals.
. . I never thought that I would ever own/drive a full EV . . But having booked an appointment for a test drive with Daniel Pentelow at VERTU Macclesfield, I was converted . . the whole concept and cost savings to me made total sense.
May 1, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Good afternoon Mike,
Thank you for your review. It’s great to hear that a test drive with Daniel helped change your view on going fully electric and that the concept and cost savings made sense for you. Daniel will be delighted to know his support and explanations made such a positive impact.
Kind regards,
Dean
Great advice
A smooth transition from wishing to purchase a vehicle through to taking delivery within a week. Very helpful friendly and caring staff.
April 14, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi there,
Thank you for the lovely review. It’s great to hear your purchase and delivery were handled so smoothly, all within a week.
Really pleased the team came across as helpful, friendly, and caring throughout — that’s exactly what we aim for.
Kind regards,
Kerry
Dan & Chris were truly amazing
Dan & Chris were truly amazing. Nothing was too much trouble to make the whole process an enjoyable experience. I will 100% use them again
January 29, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Jonathan was amazing
Jonathan was amazing. Not only is he a decent salesman, but he has a great sense of humour. Happy to buy another car from him again and recommend him
January 22, 2026
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Good afternoon Beverley. Thank you so much for your kind words! We are so happy to hear that Jonathan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Dan and Jake made sure that the whole…
Dan and Jake made sure that the whole process went as smoothly as it could. Unfortunately the same could not be said for Stellantis's 'automated' systems which proved to be unwieldy and, with regard to online signing, did not work.
December 22, 2025
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Good morning, Jan .
Thank you so much for your kind words! We are so happy to hear that Dan and Jake were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Very professional and competent staff
December 22, 2025
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
A pleasure to buy from you
A big thank you goes to Tony from the used car sales team. I knew the car I wanted, and he politely and courteously helped facilitate the purchase. From the first touchpoint, to video view (very funny!), to the final sign off, an absolute top man.
(A gem of an employee if the boss is reading this)
Turned what isn't usually a pleasure, to a pleasure
December 10, 2025
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Martin. Thank you so much for your wonderful feedback! We’re thrilled to hear that Tony made your car-buying journey such a positive and enjoyable experience. From the first touchpoint to the final sign-off, it’s great to know his professionalism and good humour stood out. We agree—he’s a real asset to our team, and we’ll be sure to share your kind words with him. Enjoy your new car, and we look forward to welcoming you again in the future! Kind regards, Kerry
Face to face help
Nice welcome by Zach who actually came and found me outside looking at different car's explained details and helped me choose my next car it really helps the older generation who can't do everything on line.
October 1, 2025
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Hi Ian, Thank you so much for your kind words! We are so happy to hear that Zach was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
All the staff were brilliant especially…
All the staff were brilliant especially Daniel
September 4, 2025
Unprompted review
Reply from Vertu Motors - Citroen Macclesfield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
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