Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car with... See more
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See what reviewers are saying
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and em... See more
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we arrived at the dealership, had a walk round the lot and we served by somebody called Jordan, no pushy sales pitch, just so easier to deal with, my 21 year old son went for a test drive, just took a... See more
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The handover of my Renault 5ev was excellent. The wait was more than worthwhile. Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages. She was so... See more
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Company details
About Vertu Motors - Dacia Nottingham
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, United Kingdom
- 0330 108 8697
4.8
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vertu Motors - Dacia Nottingham
Hi Lindsay,
Thank you for your fantastic 5-star review!
We’re delighted to hear Angel provided such a positive experience. We’ll be sure to pass on your kind feedback and recognition.
Thank you for taking the time to leave a review, and we hope to welcome you back to Vertu Dacia Nottingham again soon.
Kind regards,
Kerry
Thank you!
Melissa at Vertu was incredibly helpful and kind throughout my purchase. She was excellent at communicating with me throughout and clearly explained the process. It was my first time buying a car without help from parents and I felt very comfortable discussing everything with her.
July 8, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Thank you for your wonderful feedback. We’re delighted to hear that Melissa provided such kind, helpful and clear support throughout your purchase.
It’s especially great to know that, as your first car purchase without help from your parents, she made you feel comfortable and confident every step of the way. We’re pleased that her communication and guidance helped make the process a positive experience.
I’ll be sure to pass on your kind words to Melissa.
Kind regards,
Matthew
Thanks for your patience
Thanks for your patience, Rob & Josh. A great experience to have our car there!
June 30, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Riko,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Rob and Josh provided such a positive experience and that their patience and support helped make everything run smoothly.
Your kind feedback is greatly appreciated, and we’re pleased you enjoyed your experience with the team at Dacia Nottingham. We’ll be sure to pass your thanks on to Rob and Josh.
Kind regards,
Liza.
From decision on model to delivery was…
From decision on model to delivery was a pleasant experience, being kept updated on at what stage our vehicle was at.
On the day off collection the process was professional dealt with and fully explained, the whole experience was great thank you Jack
June 30, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Reply from Vertu Motors - Dacia Nottingham
Thank you for taking your time to leave this great review! Kind regards, Selina
Such lovely people and happy to help…
Such lovely people and happy to help when needed it was a very smooth process.
June 24, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hello Esther,
Thank you for your lovely review! We’re so pleased to hear the team were helpful and made everything a smooth process for you.
Kind regards,
Kerry
Buying a Dacia Bigster
Abi Was very professional and informative very easy to work with. I had very good experience with the dealership and would highly recommend.
June 11, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Good afternoon Paul,
Thank you for your review. It’s great to hear that Abi provided such professional and informative support, making the process easy to work through. We’re pleased you had such a positive experience and really appreciate your recommendation.
Kind regards,
Dean
Angel was professional,polite and very…
Angel was professional,polite and very helpful and the experience was excellent.
June 6, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Eric,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you had an excellent experience at Vertu Dacia Nottingham.
It’s wonderful to know that Angel provided professional, polite, and helpful service throughout your visit. Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on.
If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.
The staff are absolutely fabulous
The staff are absolutely fabulous , kind, helpful, patient and informative I have a heari f disability they made me most welcome I have been goi g for 15 years for my cars never a bad word to say .
June 4, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Tracie,
Thank you so much for leaving such a wonderful 5‑star review. We’re absolutely delighted to hear about your long‑standing relationship with Vertu Dacia Nottingham — 15 years of continued trust is truly appreciated.
It’s fantastic to know that the team have consistently provided kind, helpful, patient, and informative service. We’re especially pleased to hear that they made you feel welcome and supported, taking into account your hearing disability — providing an inclusive and comfortable experience for all our customers is incredibly important to us.
Your loyalty and kind words mean a great deal to the whole team, and we’re thrilled that you’ve had such positive experiences over the years. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Angel Webb is amazing at her job
From the moment I first walked thru the doors and even befor Angel, Was a star really supportive kept me informed thru the entire process and everything went smoothly that girl needs a raise for sure, she’s polite, cute, and her customer service skills are on point made my dads day when he heard that there’s free coffee
May 30, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Thank you for taking the time to share such a lovely review. We’re so pleased to hear that you had a smooth and positive experience from the moment you walked through the doors.
Angel will be absolutely delighted to receive your kind feedback – she takes great pride in keeping customers informed and making the whole process as easy and enjoyable as possible. It’s fantastic to know she made such a strong impression and even helped make your dad’s day!
We really appreciate your support and hope to see you again in the future.
Kind regards,
Keith
Friendly helpful staff
Friendly helpful staff, who explained everything clearly and at a pace easy to digest. I liked the contact communicating throughout the buying process.
Good knowledge of product, after sale very good checking everything is fine and we are happy with the car. Great well done..
May 25, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Julia,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Dacia Nottingham.
It’s wonderful to know that the team were friendly and helpful, explaining everything clearly and at a pace that suited you. We’re also really pleased that the communication throughout the buying process stood out, along with the team’s product knowledge and after‑sales follow‑up to ensure everything was just right.
Your kind feedback means a great deal to the team, and we’re so glad you’re happy with your car. Thank you again for choosing Vertu Motors.
Kind regards,
Liza.
Excellent friendly service with very…
Excellent friendly service with very good communication. Customer service was first rate. The salesperson, Will Hooley-Thorpe, made the whole viewing, test driving and buying very straightforward.
May 30, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Good afternoon Penny,
Thank you for your wonderful feedback. It’s great to hear you received such friendly and well-communicated service, and that Will made the whole process of viewing, test driving and purchasing so straightforward for you.
We really appreciate you taking the time to share your experience.
Kind regards,
Dean
Brilliant service by Brilliant salesman…
Brilliant service by Brilliant salesman
( barney Howard ) would go back anytime thank you pal.
May 18, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Motability
The process of ordering our new motability vehicle was excellent from start to finish.
Paul was amazing, his level of customer service was outstanding, he went above and beyond to ensure the order was completed in a timely manner to get the car delivered as promptly as possible.
Hand over was easy and done quickly.
May 20, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Stacey
Thank you for your wonderful feedback. We're delighted to hear that the process of ordering your new Motability vehicle was excellent from start to finish — that’s exactly the experience we aim to provide.
A special thank you for recognising Paul. It’s fantastic to know that his customer service was outstanding and that he went above and beyond to ensure everything was completed promptly, helping you receive your car as quickly as possible.
We’re also pleased to hear that the handover was smooth and efficient, making the whole experience even better.
Your kind words are truly appreciated and will mean a great deal to Paul and the team.
Kind regards
Dawn
Great experience from start to finish
Friendly, helpful and knowledgeable staff. Great customer service and communication throughout. Would definitely recommend!
May 14, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Good afternoon Niki,
Thank you for your review. It’s great to hear the team were friendly, helpful, and knowledgeable, and that communication was strong throughout. We really appreciate your recommendation.
Kind regards,
Dean
The handover of my Renault 5ev was…
The handover of my Renault 5ev was excellent. The wait was more than worthwhile.
Our Sales contact was Angel Webb who had kept me informed of the order process through all its stages.
She was so knowledgeable about the model and from the test drive onwards I had full confidence in her abilities and efficiency.
The actual handover was a joy, from unwrapping the car, having photo opportunities and reminders of basic controls for the drive home.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Good morning Mary,
Thank you for sharing such a lovely review. We’re really pleased to hear that the handover of your Renault 5 EV felt worth the wait and that the whole experience was enjoyable from start to finish.
It’s great to know Angel kept you well informed throughout the order process and inspired confidence with her knowledge from the test drive onwards. We’re also delighted that the handover itself felt special, from unveiling the car to taking photos and making sure you felt comfortable with the controls before heading home.
We hope you’re loving your new Renault 5 EV and enjoying every drive.
Kind regards,
Dean
Great service
We dealt with Barry at the Nottingham Renault store. Great service, quick delivery.
May 6, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Dear Hana,
Thank you for your feedback. We’re pleased to hear Barry provided great service and that everything was completed quickly for you.
Kind regards,
Danielle
Bought a golf gtd from them last week
Bought a golf gtd from them last week . Put a deposit down drove up from broadstairs to Nottingham (210 miles there) on bank holiday Monday to view the car . Abi came in on her day off to show me the car . Straight away offered coffee and time to look around the car . No pushy ness just any question were answered . Test drive was good and deal was done . Abi kept in the loop on the car and was delivered on the Friday . 5stars
May 4, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Dear Phil,
Thank you for taking the time to share your experience. We’re delighted to hear that Abi went above and beyond by coming in on her day off to assist you, and that she made your visit relaxed and informative with no pressure.
It’s great to know your journey to Nottingham was worthwhile, that the process was smooth from test drive to delivery, and that you were kept well informed throughout.
We hope you’re enjoying your Golf GTD and appreciate your 5 star feedback.
Kind regards,
Danielle
We were very pleased with the service…
We were very pleased with the service received. Communication was great and we at no time felt pressured to buy. Adrian was very knowledgeable and helpful with the entire process.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Laura,
Thank you so much for taking the time to leave this lovely 5‑star review. We’re delighted to hear that you were very pleased with the service you received at Vertu Dacia Nottingham.
It’s great to know that communication was clear throughout and that you never felt any pressure while making your decision. Adrian will be thrilled to hear your kind words — his knowledge and helpful approach clearly made a positive difference to your experience.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Positive customer service
Sales staff Connor Seal made the whole process of buying the electric Renault R5 a pleasure. He even worked on his day off to accommodate my handover. He was always contactable by phone, SMS and email, assisting with all my queries quickly and efficiently. My R5 arrived within three weeks of order which was so exciting. The car is fantastic. So my experience was very positive from start to finish. So thank you Connor / Vertu Renault.
Two minor issues which were not so impressive though - firstly the sales advisors desks are situated at the glass window sides of the showroom which were extremely hot and bright when the sun was out. Also, the ladies toilet needs a decorate / upgrade.
April 29, 2026
Unprompted review
Reply from Vertu Motors - Dacia Nottingham
Hi Liz
Thank you so much for taking the time to share such a detailed and thoughtful review. We're absolutely delighted to hear that your experience buying the electric Renault R5 was such a positive one from start to finish.
It’s fantastic to know that Connor Seal made the whole process a pleasure for you. His willingness to work on his day off to accommodate your handover, combined with his excellent communication by phone, SMS, and email, really shows the level of dedication we strive for. We’re also thrilled that your R5 arrived within just three weeks — and even more so that you’re loving the car. Your kind words will mean a great deal to Connor and the Vertu Renault team.
Thank you as well for your honest and constructive feedback regarding the showroom environment. We appreciate you highlighting the heat and brightness near the showroom windows on sunny days, as well as the condition of the ladies’ toilet. Feedback like this is incredibly valuable, and we’ll be sure to pass your comments on to the management team so they can be reviewed and addressed where possible.
Thank you again for choosing Vertu Renault and for sharing your experience. We truly appreciate it and hope you enjoy every mile in your fantastic new R5.
Kind regards
Dawn
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