Both Liams were very helpful in the purchase of the car, and tried their best to facilitate a quick purchase. Given the red tape involved at Vertu head office, they turned it around quicker than anti... See more
Company replied
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Liam was so good at answering my questions as im not very good with emails and technology he made it so very simple so there was no stress in getting the car i wanted. Highly recommend getting ur drea... See more
Company replied
All good regarding sales but when after service repairs are required Vertue are absolutely diabolical. Quite clearly they don’t seem to have enough staff to repair cars which are in warranty or have... See more
Company replied
Can’t fault Vertu and the sales guy Liam was A1. He made the process simple and straightforward. I was looking for an inexpensive small runaround to keep me mobile after being made redundant and losin... See more
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Company details
About Vertu Motors - Dacia Plymouth
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
20 Valley Road, Pllympton, PL7 1RF, Plymouth, Devon, United Kingdom
- 0330 108 8698
4.7
Excellent
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Excellent and professional
Before visiting Vertu Dacia at Plympton, Plymouth, I did a lot of research about the Dacia Spring Extreme that I was interested in buying.
Having dealt with a previous dealer acquired by Vertu I wasn't sure about this new branch.
I was reassured when I arrived by being given a good explanation by Liam about the car I was interested in.
I was able to test drive the Dacia over about 5 miles and was quite happy with the car and Liam's answers to my questions.
I agreed to buy the car and collected it on Saturday 14 March.
March 14, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Dennis,
Thank you for your excellent 5-star review. We're delighted to hear that your experience at Vertu Dacia Plympton was such a positive one. It’s great to know that Liam gave you clear, reassuring information about the Dacia Spring Extreme and that the extended test drive helped you feel confident in your decision.
We’re pleased that all your questions were answered and that the collection of your new car on 14 March went smoothly. Your feedback means a great deal to the team, especially as you’d had previous experience with another dealership — we’re glad we could exceed your expectations.
Thank you again for choosing Vertu Dacia Plympton, and we hope you enjoy your new Spring Extreme.
Kind regards,
Liza
Chloe H was really knowledgable and…
Chloe H was really knowledgable and kind. Made the process which was new to me very easy
January 31, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
We were cared for really well cared for…
We were cared for really well cared for by Chloe in the Plymouth branch, through exploring options to getting a test drive and arranging a part exchange and resolving an ongoing maintenance package.
January 29, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
How customer service should be done
The entire staff were very pleasant and friendly, whether in person or on the phone. Nothing was too much trouble. I was kept updated throughout. I would highly recommend this company and advice potential car buyers to try them first. They will not be disappointed.
January 24, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Friendly service
Friendly service,
Immaculately presented vehicles
Trying to do their best
January 23, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Renault We seen a lovey young lady…
Renault We seen a lovey young lady called Chloe she went above and beyond kept us up to date on everything
January 23, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Leo the young sales man who looked…after us
Leo the young sales man who looked after myself and wife was very polite and professional and made taking the demonstration car out an enjoyable experience ,we bought a new duster hybrid which we are very pleased with, when picking the car up Leo over seen the hand over which was pleasurable.
January 14, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Best Car Buying experience to date
From start to finish could not fault Dacia Plymouth, we dealt with Chloe and could not fault her knowledge and expertise. Whenever we had any questions she always looked after our needs, thank you.
January 5, 2026
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Thank you to Leo Millman for the smooth…
Thank you to Leo Millman for the smooth transition of changing my car. I appreciated all the help and advice. Excellent customer service - thank you Sophie.
November 28, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Lee was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Dan made it so easy excellent help
December 6, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
From start to finish we were very happy…
From start to finish we were very happy with the experience and service from Daniel
November 26, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Good afternoon Helen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Daniel and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Great Customer Service
Just had my car serviced 24/11/25 exceptional service with a smile
Sophie was great , Highly recommend
November 24, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Sophie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Wonderful service after going back a…
Wonderful service after going back a second time Kyle service was brilliant explained everything to me
October 31, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Peggy,
Thank you so much for your kind words and for returning to Vertu Motors – Dacia Plymouth. We're delighted to hear that Kyle provided brilliant service and took the time to explain everything clearly. Your continued trust means a lot to us, and we’re so pleased your experience was a positive one. We look forward to welcoming you again in the future! Kind regards, Kerry
Leo was very professional and helpful.
Leo was very patient and reassuring when there were issues with RCI financing and very helpful and professional throughout the whole process
September 27, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Picked up my new Dacia from the…
Picked up my new Dacia from the Plymouth branch today. From beginning to end Daniel Evans was incredibly helpful, informative and kind. Even though he was super busy he took the time to make sure I was 100% happy with everything before I drove the car away. Thank you!!!
September 26, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Picked up my new renault captur from…
Picked up my new renault captur from vertu Plymouth today.service was excellent would highly recommend special thanks to leo who looked after me from start to finish.
September 22, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great service from the start
Great service from the start, salesman (Cory) was knowledgeable, appreciated my needs and helped me navigate the process of buying my first EV. Would recommend Vertu Plymouth for a great buyer experience
September 19, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Good morning David. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Cory and the team. We hope to see you again soon. Happy motoring, Kerry
Absolutely delighted with our three…
Absolutely delighted with our three year old Zoe. Dan explained everything we needed to know about electric cars, took us for a test drive, and had the car ready in tip top condition for us to collect. Excellent service.
September 18, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Great customer service
Daniel was great, very good customer service, friendly and approachable and available to help with any queries. It made buying my Sandero an absolute breeze. Got some great discounts too, thank you!
September 10, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Hi Georgia. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Daniel and the team. We hope to see you again soon. Happy motoring, Kerry
Dacia Duster, great car.
Jake in Plymouth was patient, informative, nothing was too much trouble, helpful when I struggled with online tasks.
Kept me informed up to collecting my car.
Everyone very friendly
September 4, 2025
Unprompted review
Reply from Vertu Motors - Dacia Plymouth
Thank you so much for your kind words! We are so happy to hear that Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
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