I recently purchased a New Renault Captur from Vertu York and found the service to be very efficient and friendly. Katie who looked after us was great. She had a friendly but knowledgeable approach a... See more
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Jessica was fantastic at helping me and navigating me through the process of getting a motability car for my daughter for the first time. She made the process easy and was so helpful throughout. Could... See more
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Vertu York in general, and Marcus in particular were super helpful when purchasing a new Dacia Bigster. No high pressure salesmanship, just good advice, great price and a simple transaction. This is o... See more
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Good communication and excellent support from sales manager, Marcus. But I later discovered that the car!s back screen wash fluid isn’t flowing and my phone navigation screen doesn’t show on my dash... See more
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Company details
About Vertu Motors - Dacia York
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Clifton Moor Gate, YO30 4WR, York, North Yorkshire, United Kingdom
- 0330 108 8699
4.7
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rebecca, what a gem.
Rebecca looked after us and suggested the right Mini for our requirements. Rebecca's sense of humour and knowledge went a long way to providing a fabulous service.
February 6, 2026
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you for your wonderful 5‑star review. We’re delighted to hear that Rebecca looked after you so well and helped you find the right Mini for your needs. Her sense of humour and knowledge clearly made the experience even better, and she’ll be thrilled to receive your kind feedback.
We really appreciate you taking the time to share your experience.
Kind regards
Keith
The sales Lady who sold me the car was…Jessica Bright
The sales Lady who sold me the car was very polite and talked to me about the car i was intrested in.I have had 3 Renaults before and only stopped buying them after Renault pulled out of York
January 24, 2026
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Jack Foster from Vertu in York
Jack Foster from Vertu in York was extremely helpful. He was able to help with the purchase of a new car. He explained all about Insurance plans and delivery process. On collection of car spent time showing me how everything worked and also paired my phone to car. Would recommend dealing with Jack if you are buying a car from his dealership.
December 30, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Very happy to receive my new Mini from…
Very happy to receive my new Mini from Cameron yesterday. Fantastic customer service, would highly recommend.
December 17, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Highly professional service and completely stress free
The team made the process of buying a new car incredibly streamlined and easy, providing clarity that greatly assisted my neurodiverse and accessibility needs. After some poor experiences at local dealers in Wakefield, it speaks volumes that I was more than happy to travel to York to conduct this transaction. I applaud and thank the team for making this a great experience!
December 12, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
5star experience from start to finish
5star experience from start to finish. Jess at York was lovely. She explained everything and took time to be sure our car was perfect for us. Would highly recommend. No hard sell, just good customer service.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Good morning Anne. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jess and the team. We hope to see you again soon. Happy motoring, Dean
Vertu York
I cannot praise Richard and Marcus of Vertu Renault/Dacia enough for their professionalism when I purchased my Renault Scenic.
They went far beyond my expectations of car dealerships.
Many thanks guys 11 out of 10.
October 21, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Richard and Marcus were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Great service
The service which I received from Jess at Vertu York was great. A seamless, hassle free buying experience.
October 11, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Good morning Jonathan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jess and the team. We hope to see you again soon. Happy motoring, Kerry
Jessica Bright (Jess) Senior Sales…
Jessica Bright (Jess) Senior Sales Executive at VERTU Renault Dacia in York.
Having completed on the PURCHASE of our Dacia car, Jessica Bright of VERTU Renault Dacia in York was by our side throughout the whole journey, providing the highest level of customer service at all times, liaising on our behalf, chasing and seeking answers to all queries, both informative and up-to-date with all correspondence namely competent and extremely professional throughout the whole purchase process, highly recommended !!
September 29, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Good morning Scott. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Dacia York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Selina.
Confidant buying from another County
So happy with my new car. The sales team were amazing and made me feel extremely comfortable that I was buying a car without seeing in the flesh or driving first. I have owned a Dacia for five years so I knew the car and seen the model. So even though the car was in their York branch and I’m down in Cornwall, I knew I was going to be looked after and get a great deal. I want to make a special mention to Marcus Ladlow for taking the time to do a personalised video twice for me to view so I could make an informed choice on the perfect car for me. Thanks
September 18, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Marcus was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Another new car from Vertue York
We only use Vertu York both Mini and Dacia for all our cars because of the high level of customer service. The staff are professional, very personable and extremely helpful. Colby Jackson-Shepherd was a pleasure to deal with and enhanced our car buying experience. He kept us informed throughout the process. We cannot recommend him highly enough.
September 25, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Colby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Excellent
Excellent, friendly service. I would highly recommend to anyone who finds purchasing cars a stressful experience. I was immediately made to feel at ease and I am very happy with my new car.
September 22, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Great service through buying process
I had a great experience in the process of buying a new car with the help of Jess. She managed to complete the whole process in just 4 days. Great service. Thank you.
September 12, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you so much for your kind words! We are so happy to hear that Jess was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Vertu Renault/Dacia York
Jessica made everything straightforward and easy for us to purchase our new car. An absolute joy to deal with and a great asset to Vertu York.
September 6, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Good afternoon Mr Connock. Thank you for taking the time to leave a review regarding your experience with Jessica in our Sales Team at Vertu Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
I received great customer service
September 4, 2025
Unprompted review
Reply from Vertu Motors - Dacia York
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
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