The service I received was second to none with everything explained to me clearly and concisely . I never once felt pressured which is important to me. A special shout out to Furqan Idrees - he was so... See more
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This is the second time I have used Vertu Motors and have found there service outstanding . They have kept me fully informed throughout the progress of my purchase . I am absolutely delighted with... See more
Company replied
Very nice people to do business with. Polite and friendly staff. Would certainly recommend Vertu Motors to friends and family. I wouldn't go anywhere else personally.
Company replied
This is the 2nd Toyota Rav4 I've bought from Vertu Glasgow & the service from seeing it then buying it from Maurice & Thomas was exceptional. Wouldn't hesitate to recommend this company to family & fr... See more
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Company details
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Contact info
900 Kennishead Road, Darnley, G53 7RA, Glasgow, Scotland, United Kingdom
- 0344 659 7730
4.4
Excellent
28 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Friendly accommodating staff
Friendly accommodating staff. Getting a test drive without a booking was a real bonus.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Good afternoon Stephen,
Thank you for your kind feedback, it’s great to hear you found the team friendly and accommodating. We’re pleased we could arrange a test drive for you without an appointment and help make your visit such a positive experience.
Kind regards,
Dean
The service I received was second to…
The service I received was second to none with everything explained to me clearly and concisely . I never once felt pressured which is important to me. A special shout out to Furqan Idrees - he was so helpful and made the whole experience memorable for all the right reasons.
July 31, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for your fantastic feedback.
We’re delighted to hear that you received service that was second to none and that everything was explained clearly and concisely throughout the process. It’s especially pleasing to know that you never felt under any pressure and were able to make your decision with confidence.
A special thank you for recognising Furqan Idrees. We’re thrilled to hear that he was so helpful and made the whole experience memorable for all the right reasons. I’ll be sure to pass on your kind words to him.
Kind regards,
Matthew
Vertu Motors
Very nice people to do business with. Polite and friendly staff. Would certainly recommend Vertu Motors to friends and family. I wouldn't go anywhere else personally.
July 25, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for your wonderful feedback. We’re delighted to hear that you found the team polite, friendly and easy to do business with throughout your experience.
Your recommendation means a great deal to us, and we’re especially pleased to know that you wouldn’t go anywhere else. Thank you for your continued trust and support.
Kind regards,
Matthew
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent Experience
This is the second time I have used Vertu Motors and have found there service outstanding . They have kept me fully informed throughout the progress of my purchase . I am absolutely delighted with my new car . Toyota Ayxo X HEV
Customer Service outstanding didn’t get the reception persons name excellent customer care . I dealt with Tom Kent who was informative very professional courteous a pleasure to deal with . Cameron also very helpful and courteous .
Would highly recommend Vertu Motors . if you are considering purchasing a Toyota vehicle
July 16, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Kimberley,
Thank you for your fantastic 5-star review!
We’re delighted to hear that this is your second positive experience with Vertu Motors and that you received outstanding customer service throughout. It’s wonderful to know you were kept fully informed during your purchase and that you’re absolutely delighted with your new Toyota Aygo X HEV.
We’ll be sure to pass on your kind feedback to Tom, Cameron and the wider team. Thank you for your recommendation, and we hope you enjoy every mile in your new car!
Kind regards,
Kerry
This is the 2nd Toyota Rav4 I've bought…
This is the 2nd Toyota Rav4 I've bought from Vertu Glasgow & the service from seeing it then buying it from Maurice & Thomas was exceptional. Wouldn't hesitate to recommend this company to family & friends.
July 15, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Andrew,
Thank you for your review. We're delighted to hear that you've chosen Vertu Glasgow for your second Toyota RAV4 and that Maurice and Thomas provided exceptional service throughout the purchasing process. Your continued loyalty means a great deal to us, and we're thrilled that you wouldn't hesitate to recommend us to your family and friends.
Kind regards,
Danielle
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Tommy,
Thank you for the fantastic 10/10 review. We're delighted to hear you had such a positive experience, and we'll be sure to pass on your thanks to Shani and the team at Ford Glasgow Service Centre.
Kind regards,
Danielle
Absolutely first class service from…
Absolutely first class service from Vertu Glasgow Darnley. From the first visit to collecting my new car the service I received was great.
July 4, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for your fantastic review. We're delighted to hear you received first-class service from the team at Vertu Glasgow Darnley throughout your journey, from your first visit to collecting your new car. We hope you enjoy your new vehicle.
Many thanks,
Chloe
Great new car experience
Very straightforward and not to time consuming transaction
Tom (sales staff) very helpful and friendly and went out of his way to offer a personalised service
June 22, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for sharing your feedback. I’m really pleased to hear the transaction felt straightforward and efficient, and that Tom’s friendly, personalised approach made such a positive impression. It’s great to know he went out of his way to help.
Many thanks,
Chloe
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Said,
Thank you for your feedback.
We’re pleased to hear you received excellent customer service.
Kind regards,
Danielle
Great customer service from start to…
Great customer service from start to finish. Jonathan and Peter were very helpful and nothing was too much trouble.
June 19, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Alex,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received great customer service from start to finish at Vertu Ford Glasgow Service Centre.
It’s wonderful to know that Jonathan and Peter were so helpful and ensured that nothing was too much trouble for you. Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Experienced and friendly staff
Very knowledgable and helpful staff who helped me through a challenging process with my insurance.
Great customer service via phone calls and emails
Very nice showroom and coffee and pastries was a welcome touch.
I am delighted with my new car and would recommend Vertu to friends
June 2, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for your fantastic review.
We’re delighted to hear that our team could support you through what sounds like a challenging process with your insurance, and that you found our communication helpful throughout. Providing clear and consistent support is something we always strive for, so it’s great to know this made a difference.
It’s also wonderful to hear your kind comments about our showroom and that you enjoyed the refreshments—those little touches are important to us.
Most importantly, we’re thrilled that you’re delighted with your new car and appreciate your recommendation to friends—it truly means a lot.
Thank you again for choosing Vertu.
Kind regards,
Keith
Excellent communication and great…
Excellent communication and great service from Furqan, I am now enjoying driving my new Toyota!
May 7, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for sharing this lovely feedback about Furqan. It’s great to hear that his communication and service made the experience so smooth for you, and even better to know you’re now out enjoying your new Toyota. He’ll be delighted to hear your kind words.
Many thanks,
Chloe
Expected no less from a great team
The whole experience was exceptional. From choosing my new car to delivery and pick up. My thanks to everyone involved.
May 15, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Donald,
Thank you for your fantastic 5-star review! We’re delighted to hear that your whole experience—from choosing your new car through to delivery and collection—was exceptional.
Your kind words about the team are greatly appreciated, and we’ll be sure to share your thanks with everyone involved.
Thank you for taking the time to share your experience and for choosing Vertu Motors.
Kind regards,
Kerry
Looking for Quality Service? Then Vertu is the Best!
The main thing that made our experience great was the high level of care, respect, patience, knowledge and guidance provided by the sales team.( particularly Mark Caughey) And the range of cars/models on offer. At no time did we feel pressurised into making a decision and all questions asked were recognised as worthy of an honest answer. We have No hesitation in recommending Vertu Toyota Darnley for anyone looking for a new Toyota Car
March 20, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Hi Myra,
Thank you for the wonderful 5‑star review. It’s fantastic to hear how well looked after you felt throughout your visit. The care, respect, patience and genuine guidance you describe — especially from Mark Caughey — really shows the pride the team takes in helping customers make the right choice at their own pace.
It’s also great to know the range of models impressed you and that you never felt pressured at any point. Your recommendation of Vertu Toyota Darnley means a great deal.
Kind regards,
Kerry
Want to know how excellent customer…
Want to know how excellent customer service looks like? Go to Vertu at kennieshead road. From Sadie at reception who is a gem, to everyone making sure you're comfortable-its such a fab experience. The motability sales staff are so knowledgeable and you are kept up to date at all times. Cannot rate highly enough
February 11, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you so much for your kind words! We are so happy to hear that Sadie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Maurice at Vertu Motors Glasgow was…
Maurice at Vertu Motors Glasgow was very helpful and informative. Kept us informed through every step of the way.
January 17, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you so much for your kind words! We are so happy to hear that Maurice was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
I had a great experience buying my new…
I had a great experience buying my new car. Furqan was excellent and explained the features of the car and the services available when I bought it. The showroom was very well presented and all the staff were attentive and courteous
January 21, 2026
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you so much for your kind words! We are so happy to hear that Furqan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Very poor service
This review is for Nissan Glasow South, NOT Ford Service.I have asked Trust pilot to assign it to the correct location.
Our car has been with Vertu motors Nissan Glasgow south for a warranty repair, since the 4th November 2025 after an initial diagnosis of the fault on the 4th September 2025. Despite repeated requests, getting information from them as to when the car will be fixed is like trying to get a straight answer from a politician. The information they occasionally provide is contradicting and is mostly made up of vague excuses. We received an email on 10th December stating there would be a meeting between the Workshop manager and the service manager on Monday 13th December to resolve the situation, it is now Thursday 17th and still no update.
December 17, 2025
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Good morning Robert. Thank you for your review. You have left your review for Ford Glasgow rather than Nissan Glasgow South who your experience is with. Could we kindly ask that you leave your review for the correct site so their management team can action your concerns accordingly? Kind regards, Dean
Ford dealership Kennishead road Glasgow…
Ford dealership Kennishead road Glasgow Car went in for an Mot last year and was told I needed new wipers but did still pass the test. I said I would do this myself but as I had no issues never did.
This year I was told I was needing 2 new brake pads and discs and was quoted over £500 for this but it still passed Mot, no other issues ( windscreen wipers must have healed!) Took it to local garage who inspected and replaced brake pads but found no issues with discs. Now cancelled service plan. Do not trust this garage.
November 12, 2025
Unprompted review
Reply from Vertu Motors - Ford Glasgow Service Centre
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn
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