Vertu Motors - Honda Huddersfield Reviews 

I’m a big fan of VM cars and Ewan Evans at Huddersfield was very helpful and professional.

I purchased a Honda Jazz Crosstar from Vertu Motors Huddersfield. I live 100 miles away and didn’t want to travel that far but luckily Vertu do a delivery service. I dealt with Cristian who was always polite and patient. I was rather concerned as this was the first car I had bought without physically seeing it. I think I got a good deal with my part exchange and when the car was deliver by a very pleasant gentleman I quickly realised I needn’t have worried. I love the car and highly recommend Vertu Motors Huddersfield.

Absolute personal service from walking into the showroom to picking up our new car a few weeks later
Brilliant communication all the way through from both Honda and Christian at Huddersfield Virtu

Before deciding, I compared several makes and models, focusing on reliability, fuel efficiency, safety features, and running costs.Ewan was knowledgeable without being too pushy, which made the process less stressful. They gave me a clear breakdown of finance options, part-exchange value, and warranty details.Overall a great experience at Vertu Huddersfield and love the new car.Thanks again to Ewan and the team.

Just collected my new car, a Honda Jazz. This is my 4th Jazz, and Mark Brook and his team have always looked after us well. I would highly recommend Virtu Honda Huddersfield. Fantastic customer service and excellent aftercare. Cristian was very helpful, informative and patient throughout helping me to decide which model to purchase. He helped to make the whole buying process stress free and pleasant. He took time to explain all the features of the vehicle to us and took us out on a test drive. I really cannot recommend Cristian and Mark enough, thank you for all your help

Vertu motors in Leeds, were very clear and caring, Alex did a wonderful job of going through everything in the car even allowing to test to see if my dog crate would fit in the back, thanks again.

Amazing service from the guys at Huddersfield Honda. Christian and John even delivered my car before I went to work. Car mats and fuel thrown in to sweeten the deal. Complete ease from start to finish.
In a very competitive market place price and service came through with the Guys at Huddersfield Honda.
Well done and thanks again for all your hard work making my new car experience one to remember.

Overall great experience.
Well presented showroom (dog friendly) with courteous staff.

I had a great experience buying a new car thanks to Imran at Vertu VW Huddersfield. The process was quick and easy and he was very helpful and informative. Thank you!!

Habib was brilliant to work with. He got the deal over the line with minimal fuss.

He is so patient and thoughtful. nothing is too much trouble.

I would thoroughly recommend Vertu Honda Huddersfield. the HRV is fantastic. So easy to drive.

Well done !

Just drove away in our new Honda jazz from Vertu Huddersfield Thank to Lindsey for your help and patience,this our 3rd jazz from Vertu Honda in Huddersfield always great service nothing is too much trouble

Christian was lovely to deal with, the car as described.
Purchased over the phone as had to drive over two hours to view and did not want to do the trip twice, to then buy.
Lovely dealership, would recommend and would look again to buy another car from them in the future.

So customer focused went the extra mile to make buying a car and pleasure and joy with out any stress or worry

Cristian provided excellent support, from initial quote to delivery. Polite and efficient, answered calls and emails promptly. Will certainly consider this dealership again, even though a bit of a distance from home.

All the staff are most welcoming, helpful and knowledgeable. Always a pleasure to visit the showroom.

The one aspect of a business is how they deal with you when things go wrong... Its alright selling you a nice shiny car and offering you the world, but what happens after 4 years when the warranty runs out and a major expensive problem with your honda occurs?
Well, i have to say, we are beyond happy with the experience we received from Vertu Honda Huddersfield. We found a problem with the brakes and having spent a whole Sunday researching this problem, it appeared that over 90% of the Honda dealerships UK wide refused to accept any responsibility or offer a full repair. The fault was diagnosed and Honda informed us that they would contact HQ for a replacement and that it would be delivered ASAP. When the part arrived, we were top of the list for repair and the car was repaired within days of the spare part arriving. Many thanks to service manager Mr Paul Walsh and to the fabulous reception staff and the mechanics (whoever you are) We intend to replace our CRV as and when the time is right and since the repair " HondaBoy" is running and driving better than the day we purchased him...!

Having previously bought two cars here over the last few years I recommended my daughter go there, no pushy sales techniques and we had been happy in the past with Vertu Huddersfield. In January this year my daughter bought a Honda Jazz from here, but unfortunately someone ran into the back of her in June and wrote it off! As we had been happy with previous purchases we went back to this dealer, that is a recommendation in itself for the dealership. The Salesmen Andrew and Habib were both very helpful, understanding my daughter was still upset over the accident and not really ready to decide on another car, but she needed one to commute. She did decide on one but later changed her mind, so went back again with a friend and looked at another when I was on holiday. Bearing in mind my daughter was not used to choosing a car on her own without advice from family, even though she had paid a deposit she asked me to check if I thought the second car she had decided on was suitable. Andrew was very patient and very professional and when I looked at the car there was a rip in the seat (fair enough they said it could be repaired) and the boot lining was very worn and scruffy, a few paint scuffs too, plus it had two previous owners in four years. It had obviously not been well looked after, alarm bells rang so I advised her not to get that one. We asked if there were any alternatives, Andrew went to check and then the Manager came to speak to us. He was very confrontational and said he would refund her deposit but he wasn’t going to have another car brought to the dealership as it would lose him money! In other words, he didn’t want our custom, in effect he might as well have said go away, we don’t want to sell to you. His attitude was disgusting! I understand he may have felt annoyed by my daughter being indecisive, but buying a car is rather more than just buying a new dress! Especially for a young woman who had already lost money on the car that had been written off after only a few months! He was so rude it was quite unbelievable the way he spoke to us. That manager is a disgrace to Vertu being so objectionable to customers, even more so when he knew we had gone there specifically because we had been happy with previous purchases. If this is the way he treats his customers then he really needs to receive some retraining in customer service and compare his arrogance with the professionalism of his salesmen. Not only has he lost my daughter’s custom, only two days earlier I had recommended them to a friend who was looking to buy a brand new Honda, after I was extolling how good the salesmen were. I am only sorry the lack of these possible sales have lost commission for Andrew and Habib, because of the attitude of the rude, ignorant Manager. I hope his Head Office read this review and I intend to e mail them as well.

My wife took her Skoda Fabia here for a full service and MOT.
They cleaned the outside and valeted the inside of the car, and were really competitive on price.
We will certainly use them again for servicing/MOT

this is my second Honda H R V, purchased from vertu,
when i decided to update to the 25 model, i spoke to Lyndsey, advised model i wanted ,we arranged appointment for next day, but,, what surprised ,sent me a video of the vehicle which was excellent, I met Lyndsey to look at the vehicle, who took me through the vehicle in detail again, from then, just a case of setting up payment and delivery ,which i received 17June,the hand over was good, i find Vertu a excellent company to work with ,from sales, to aftercare .no need to look at elsewhere for Honda.

This is our first Honda but after only having it for a few days it certainly won’t be the last.The customer service was excellent and we can’t fault the attention and professionalism we received from Habib
He made the experience so easy
Well done Huddersfield Honda