From the warm welcome when you walk into the garage right through the process of purchasing a car, we were supported and advised in a friendly, professional and caring manner by Jan. She helped and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From the warm welcome when you walk into the garage right through the process of purchasing a car, we were supported and advised in a friendly, professional and caring manner by Jan. She helped and... See more
Company replied
Very friendly, and informative. Everyone at Vertu Honda, Huddersfield made us feel welcome, without being pushy. Andy took us for a test drive, and Sophie helped us get everything we wanted with regar... See more
Company replied
We have now bought two Honda jazz vehicles from Vertu in Huddersfield. On both occasions Habib has been the salesman. He is always extremely courteous and helpful and makes the whole process very easy... See more
Company replied
Excellent experience kept informed throughout the process by well informed staff Jan King was exceptional and Claire her usual brilliance. Nothing was too much trouble. Although there was a delay in... See more
Company replied
Written by the company
650-652 Leeds Road, HD2 1UB, Huddersfield, West Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have now bought two Honda jazz vehicles from Vertu in Huddersfield. On both occasions Habib has been the salesman. He is always extremely courteous and helpful and makes the whole process very easy. He also explains everything very clearly and we would definitely buy another car from Vertu .Thankyou Habib.

Reply from Vertu Motors - Honda Huddersfield
I only stopped by to Virtu Huddersfield as they had both the colours I wanted to see in their showroom, I didn't actually intend to buy as I'd found a deal already.
Marina was however so nice a sales person that I ended up signing with these guys.
Very glad I did. They matched my deal, gave a good part exchange price, kept me well informed, and made a huge fuss of us on new car day! Wholeheartedly recommended!

Reply from Vertu Motors - Honda Huddersfield
Purchased a Honda car from Vertu Huddersfield. Must give a big thank you to Phil Bignall for his service and patience, nothing to much trouble for him.made contact after sale completed and again after car delivered to check everything OK.also thanks to Andrew for help in completion of purchase. Just seam to be a great team lead by Mark who stepped in when others were busy .
Once again thank to all.
Regards
Gerry.

Reply from Vertu Motors - Honda Huddersfield
Nice new car ,
Just a shame of bad communication also having chase refund lots of times being told different story also car had fault on it could been fixed on site
In end management did resolve refund I had take my car to different dealer as lost faith in these this is reason for 1 star never use these again don’t care about the customers

Reply from Vertu Motors - Honda Huddersfield
Excellent customer service and test drive

Reply from Vertu Motors - Honda Huddersfield
So professional from start to finish and would like to say thank you to all the team at Honda Huddersfield Adam/mark/Jason and not to forget cristian for looking after me and as a bonus .I love my new car .would buy agian a big thank-you to all the team

Reply from Vertu Motors - Honda Huddersfield
I recently bought a used Honda car from Honda Vertu Huddersfield. I would like to recommend them for their good service so far. My personal sales representative is Habib Treasure. He has been lovely throughout. Very helpful, approachable and most of all friendly, (a really pleasant person to deal with, a credit to Honda Huddersfield)

Reply from Vertu Motors - Honda Huddersfield
Purchase of car was smooth and no issues. The problem came when I tried to book my car in for its first service and MOT under the service plan I was sold.
When I purchased the service plan last year one of the key benefits was free collection and delivery within 10 miles of the dealer. When I actually came to use this for the first time last week I was told I would have to pay £60 for this service, something introduced recently.
I referenced my original sales quote and was basically told tough luck. Took it up with the service plan team who tried to justify it “because service prices have increased recently so the plan is still good value”.
That’s not how it works. Won’t go as far as to say I won’t use Vertu again but certainly left a bitter taste and wouldn’t actively recommend.

Reply from Vertu Motors - Honda Huddersfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.