Very positive experience again! Called in for a look see and then placing an order for a Honda HRV Sport. Sales staff Jake Stanfield in particular, & Lee Holroyd are a credit to the Dealership for "... See more
Company replied
Location
Switch locationConcorde Way, Honda, Preston Farm Industrial Estate, TS18 3SE Stockton-on-Tees, County Durham, GB
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See what reviewers are saying
From start to finish, nothing was a bother. Outstanding service, very helpful. Customer service has disappeared from most places these days, but everyone, from initial calls, visits, test drives and... See more
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I needed a small car for my wife and daughter that could be delivered to the house without having to visit the dealership. They had a low mileage, fully warrantied car of the make and model that... See more
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Very happy with my new car. The whole experience from looking at the car, having a test drive and putting everything in place was hassle free. The paperless way of working made the process go smoothly... See more
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Company details
About Vertu Motors - Honda Stockton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Concorde Way, Honda, Preston Farm Industrial Estate, TS18 3SE, Stockton-on-Tees, County Durham, United Kingdom
- 0344 558 3143
4.7
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent
Excellent experience from start to finish.
Matthew was very knowledgeable, professional & clearly experienced within his role which made my experience buying a car relaxed and stress free
Definitely recommend
Thanks again
February 6, 2026
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for your excellent review. We’re delighted to hear your experience was smooth from start to finish. Matthew will be thrilled to know his knowledge, professionalism, and experience helped make the process relaxed and stress‑free for you.
We truly appreciate your recommendation — and thank you again for choosing us.
Kind regards
Keith
Quick and efficient and alsways keeping…
Quick and efficient and alsways keeping me up to date with the process
January 27, 2026
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Absolutely fantastic service from…
Absolutely fantastic service from Richard our sales man.
January 17, 2026
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Good dealership with nice people and excellent honda cars.
The honda dealership at stockton has nice staff that are very polite and knowledgeable about the cars they have. My wife and I have been going there for many years to buy our cars as it is a good dealership with nice facilities and honda just do things right with there cars and dealerships what's not to like, we will go back when we want to change our cars again.
January 7, 2026
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Reply from Vertu Motors - Honda Stockton
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Experience d and professional…
Wasn't the car I went looking for but definitely the car I wanted
December 31, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Hyper friendly
Hyper friendly. Hyper knowledge. Make you feel treasured and there's no such thing as a stupid question.
December 23, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very helpful sales staff
Very helpful sales staff. The 2nd vehicle we've bought from them. This time it was Andrew, a top chap
December 17, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Welcoming & knowledgeable staff.Good…
Welcoming & knowledgeable staff.Good selection of cars at a competitive price.
November 21, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
I recently bought a car from an Vertu…
I recently bought a car from an Vertu Honda Stockton and had a great overall experience. The salesman was friendly, listened to my budget and what I needed, and didn’t pressure me into anything. The car matched the description, was clean and well-presented, and the price was very fair
November 27, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent customer service and…
Excellent customer service and friendly,helpful and informative service from the staff at the showroom
November 21, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Good friendly service
Good friendly service
No pressure felt and able to negotiate a deal to suit me
November 21, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Adrian was very friendly and helpful…
Adrian was very friendly and helpful and went the extra mile to help us find the right car for us.When we collected our new car he took the time to go through everything with us.In all a great experience
November 10, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Good afternoon Mr Welford. Thank you so much for your kind words! We are so happy to hear that Adrian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service as normal
Excellent service as normal , Richard dealt with my enquiry straight away and kept me upto date the whole way through , he was professional , and ensured everything was what I wanted ,
November 7, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Good, friendly service.
Although it's no longer possible to knock a car price down anymore we did get good friendly service. We weren't pressurised at all either.
October 22, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Reply from Vertu Motors - Honda Stockton
Good afternoon Colin. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Fantastic customer service i have grown to expect from Vertu Stockton.
Fantastic customer service from the very beginning of browsing the used cars to driving away in my beautiful Honda. A very special mention to Andy in Sales who reassured me with his knowledge, understanding and customer focused approach - THANKYOU :)
October 18, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Good afternoon Alan. Thank you so much for your kind words! We are so happy to hear that Andy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Two Happy Customers
Buying our Honda Eny Elegance at Vertu Stockton was a pleasureable and exciting experience from start to finish. We had explored other brands and fell in love with our Eny car as soon as we set eyes it.
Nathan and Jake who helped us through the purchase process could not have been more helpful. They were experts in their field and nothing was too much trouble. They managed to give us a very good deal and we drove away our new pride and joy yesterday and look forward to many hours of happy driving experiences.
I would recommend Vertu Stockton-on-Tees to anyone looking for a new car.
October 18, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you so much for your kind words! We are so happy to hear that Nathan & Jake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Disappointed by Adrian
Having driven over an hour to the Stockton branch, I had initially made an appointment with Adrian, who obviously thought I might be adding to his monthly bonus. However when I expressed interest in a small city car on finance, Adrian was no longer interested, did not keep my appointment time, left me waiting and didn’t even come to greet me. Luckily however, Mathew and Phil were very professional and helped me. Mathew closed the sale and was an asset to the company. Shame about Adrian
October 1, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you so much for your kind words! We are so happy to hear that Mathew and PHil were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Chloe
Stress free from start to finish.
Stress free from start to finish.
Adrian was brilliant, made us feel at ease, welcome and no pressure selling, Nothing to much trouble. Quick turnaround, and we love our new Honda.
Jake the business manager is super friendly and has a great team. Thank you so much!
October 4, 2025
Unprompted review
Reply from Vertu Motors - Honda Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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